Joint Industrial Development Authority of Wythe County

Redesigned website achieved 100% uptime, top speed scores, and boosted investor engagement with full CMS control.

JIDA’s outdated website hindered engagement with investors and stakeholders. We redesigned the site with modern visuals, fast performance, and an intuitive CMS. Now, JIDA showcases Wythe County as a leading destination for economic growth with improved usability and stronger digital authority.

Laptop displaying a website about a thriving business hub, accompanied by a vase of white flowers on a clean desk.
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About Joint Industrial Development Authority of Wythe County

The Joint Industrial Development Authority of Wythe County (JIDA) is a regional economic development agency strategically located along the I-81 corridor in Southwest Virginia. Tasked with driving industrial growth, attracting business investments, and supporting job creation in Wythe County, Wytheville, and Rural Retreat, JIDA plays a crucial role in fostering economic vitality for the area. The organization collaborates with state, federal, and private partners to strengthen the county’s position as a business-friendly region. However, despite its forward-thinking initiatives, JIDA struggled with an outdated website that did not reflect the region’s innovation or competitive advantages. As digital presence increasingly influences site selectors and investors, it became clear that an updated and accessible platform would be critical to advancing Wythe County’s visibility in today’s competitive business landscape. Redefine Web partnered with JIDA to redesign its website into a user-friendly, performance-driven platform positioned to attract businesses, support community visibility, and empower JIDA’s team to manage ongoing updates with ease.

The challenge

Before partnering with Redefine Web, the Joint Industrial Development Authority of Wythe County struggled with major website issues. The outdated design and clunky functionality created a poor first impression for potential investors and site selectors.

Navigation was confusing, making it difficult to locate vital details on sites, incentives, or workforce resources. The site was not mobile-friendly, leaving smartphone and tablet users frustrated. Slow load times added to the problem, often driving visitors away and costing JIDA chances to promote the county’s strengths.

Managing content was also a challenge. An outdated CMS required technical expertise, which slowed updates and hindered communication with stakeholders. Overall, the website failed to reflect JIDA’s modern, proactive approach to economic development.

They needed more than a design refresh. Their goals included clear navigation, responsive design, easier content management, and stronger online visibility — a platform that truly represented their mission of growing Wythe County’s economic future.

Services Used: Website Redesign, Performance Optimization, SEO, UX Strategy, Ongoing Support

The Solutions

Redefine Web redesigned JIDA’s website from the ground up to align with modern digital expectations. We built the new website on WordPress, offering an intuitive content management system that now allows the JIDA team to independently handle updates. Navigation was overhauled to simplify user flow, ensuring quick access to site data, incentives, and workforce resources. The design was refreshed with cohesive branding, custom icons, and high-quality imagery that reflect the vibrant opportunities within Wythe County. Performance improvements, including optimized coding and mobile responsiveness, enabled fast page loads and seamless usability across all devices. We also integrated SEO best practices to improve visibility in search results. Finally, we provided training and resource documentation, giving the JIDA staff everything they need to keep the website fresh and relevant without ongoing outside support.

Key steps included:

  • A custom-designed website enhanced the modern industry image
  • Optimized plugin usage improved load speeds and uptime
  • Managed hosting ensured 100% uptime and performance boosts
For Joint Industrial Development Authority of Wythe County, we put together a robust digital strategy that includes:
  • Modern, industry-reflective design that appeals to site selectors
  • Fully mobile-optimized for seamless user experience on any device
  • Simplified content management with WordPress + drag-and-drop editor
  • Streamlined navigation for easier access to economic data and resources
  • Optimized page load speeds in top percentiles for desktop and mobile
  • Optimized page load speeds in top percentiles for desktop and mobile
  • Improved SEO foundation for long-term visibility
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STRENGTH IN NUMBERS

Business Impact

The redesigned JIDA website now reflects its role as a leading regional economic development authority. With improved site speed, modern design, intuitive navigation, and full mobile optimization, JIDA can effectively communicate its value to investors, stakeholders, and the local community. The new CMS allows staff to keep the site fresh and aligned with evolving county initiatives, ensuring ongoing relevance and engagement.

100%
Achieved top-tier site speed performance, scoring in the 100th percentile for desktop and 80th percentile for mobile.
3X
Visitors are engaging with 3x more pages per session due to improved navigation and design.
100%
Content management is now fully controlled by the JIDA team, enabling real-time updates without outside support.

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Don’t Take Our Word for It. Check Out What Some of Our Previous Clients Have to Say

Discover what some of our previous clients have to say about our services. Their experiences highlight the quality of our services and the results we deliver. Let their stories inspire your journey with us.
"In 2023, we rebranded and needed a fresh website to match. Redefine Web, our choice for WordPress development, delivered a highly successful project. Their expertise and responsiveness stood out, resulting in a vastly improved website launched before the holiday season."
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Kyle Vine

Marketing Director, Poetry Ghost
via Trustpilot
"We partnered with the agency to redesign our data and analytics consultancy website on WordPress. The previous site was challenging to update. The agency efficiently implemented the new design and improved our PPC landing pages, resulting in increased engagement and better conversion. Their excellent project management and transparent communication made the collaboration seamless and effective."
Brandon-Smith

Brandon Smith

Senior Vice President of National Sales, Intelisys
via Trustpilot
"We were looking for an experienced agency to optimize our PPC landing pages, as the existing ones were not achieving the expected results. After discussing our concerns, the agency proposed a suitable solution. Since implementing the new landing pages, our conversion rate has increased by over 140%. We are now happy with our decision to use Redefine Web."
Benjamin-Sanger

Benjamin Sänger

Presales Director, Mendix
via Trustpilot
“We worked with Redefine Web for their web design services. Their communication was extremely good and I feel like their biggest strength is their creative perspective on design and development. They worked with us to find our goals and vision, enhanced our ideas, and implemented an elegant, modern, and sleep design based on our requirements.”
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Myles Scolnick

CTO, QuoteWell
“The communication with the team was perfect. They’d take all feedback and quickly adjust everything whenever we needed. The ambition, passion, and transparency supported by their technical experience definitely stood out from other agencies. Most importantly, they pushed themselves to find creative solutions to our requests while staying within the budget.”
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Peter Dolenc

Director, C2V
“The communication with the team was perfect. They’d take all feedback and quickly adjust everything whenever we needed. The ambition, passion, and transparency supported by their technical experience definitely stood out from other agencies. Most importantly, they pushed themselves to find creative solutions to our requests while staying within the budget.”
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Francis Strutt

Director, N1Mailbox

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