N1Mailbox, a trusted London-based provider of mailbox rentals and virtual office solutions, struggled with a dated website, frequent downtime, and declining ad results. By delivering a custom-built website, streamlining hosting, and optimizing Google Ads, we achieved 400%+ ROAS growth, 100% uptime, and improved conversions.
N1Mailbox, based in central London, offers mailbox rental, virtual office solutions, and company formation services to small businesses, freelancers, startups, and international clients. They also provide copying, printing, shipping, telephone answering, and stock office essentials, making them a one-stop hub for business and personal needs. Despite decades of market trust, their outdated website—with poor design, plugin overload, slow speeds, and downtime—undermined credibility and frustrated customers, hurting leads and ROI. Facing rising competition and the need for strong online presence, N1Mailbox required a modern digital foundation to reinforce their brand and boost advertising effectiveness.
N1Mailbox partnered with Redefine Web due to significant issues with their outdated website and weak digital performance. While they enjoyed strong local recognition offline, their online presence failed to convert opportunities.
The old website was overloaded with plugins, often causing crashes that left it offline for days. This downtime wasted Google Ads spend and cut off potential leads.
Design flaws also hurt credibility. The site looked dated, was slow to load, and was difficult for mobile users to navigate. Instead of attracting customers, it drove them away.
With most consumers relying on digital research, these problems directly cost N1Mailbox revenue. They urgently needed a reliable and professional website that reflected their reputation and maximized ROI from paid advertising campaigns.
Redefine Web took a comprehensive, results-driven approach to reposition N1Mailbox for long-term digital success. We rebuilt their website with a bespoke, lightweight design that reflected their credibility and eliminated dependency on obstructive third-party plugins. To ensure peak reliability, we migrated the site to our managed hosting environment, guaranteeing speed and uptime. Alongside this infrastructure transformation, their Google Ads campaigns were revamped to improve targeting, maximize ROI, and drive higher conversion rates directly into the new optimized user experience.
Key steps included:
Through a tailored website redesign, streamlined hosting, and a completely revitalized Google Ads strategy, N1Mailbox experienced transformative digital results. The business achieved over 400% growth in return on ad spend, a 35% increase in conversion rates, and maintained 100% uptime over two consecutive years — ensuring consistent ROI and enhanced customer trust online.
Kyle Vine
Brandon Smith
Benjamin Sänger
Myles Scolnick
Peter Dolenc
Francis Strutt
