Effective Date: July 20, 2026.
This privacy policy for Redefine Web LLC (“We”, “Us”, or “Our”) tells you how we may collect, use, and share your information when you visit our website at https://redefineweb.com/.
We appreciate your decision to use our website and to trust us with your personal information. In this document we explain our privacy practices in clear terms. Please read this document carefully before using the website. If there are any terms in this document that you do not agree with, please do not use the website, or if you are already using it, please discontinue use immediately. By using the website you accept and consent to the practices described in this Privacy Policy.
What information we collect about you
When we collect information, we do so to make sure you get to experience our service smoothly. We collect the following categories of personal information:
- Name
- Address
- Email address
- Location data
Sometimes we also collect sensitive personal information from you, which includes:
- Contents of emails or text messages
How we collect that information
We may use any of the following three sources to collect information about you:
- The information that you give us
- The information that we automatically collect from you
- Information that we collect from third parties
Information you give us
When you sign up for an account to use our service or product we will ask you certain questions such as your name or email address. These are the information you give us directly. This may not be limited to the items above and can change based on the nature of the service or product we provide.
Information we collect automatically
When you access our service from a device, we may automatically collect information from that device, such as through cookies. You will learn more about automatic collection of personal information in the next section.
Information from third parties
These third parties can be data aggregators, online directories, or data marketplaces from which we may collect information about you.
Cookies and similar technologies
Cookies are small packets of information that are placed on your device, so that we can retrieve information about you such as your login details, your choices on our websites, and other information.
For more information about cookies and similar technologies, please visit our cookie policy.
Do-not-track requests
We respond to “do not track” requests by automatic opt-out.
Why we collect information about you
We collect information about you for a variety of reasons. It helps us, among other things, to serve you better. The following are the ways we use the information we collect:
- To provide and maintain the service
- To perform a contract with us
- To send marketing and promotional communications
- To manage user requests related to business transfers, such as when our business is acquired, merged, restructured, or sold or transferred to another entity, in whole or in part
- To manage your account
- To contact you
- To evaluate and improve our products and services
How long we retain your information
We will only keep your personal information for 6 months, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice requires us to retain your personal information for longer than the period during which users have an account with us.
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize the data, or, if that is not possible (for example, because your information has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.
Do we share your information?
We may share your information with third parties in the following ways:
- Sharing with your consent: When you give consent, we may share your information with third parties for the purposes mentioned in the consent notification.
- Legal obligations: We may disclose information where we are legally required to do so in order to comply with applicable law, governmental requests, judicial proceedings, court orders, or legal process, including in response to a court order or subpoena.
- For business transfers: We may share your personal information in connection with, or during negotiations regarding, a merger, sale of business assets, financing, or acquisition of all or a part of our business by another entity.
Sale or sharing of information
We do not sell or share the information we collect from our users.
Disclosure of personally sensitive information
We do not disclose personally sensitive information for purposes other than the following:
- To perform services or deliver goods.
- To prevent, detect, and investigate security incidents that compromise the availability, authenticity, integrity, or confidentiality of stored or transmitted personal information.
- To resist malicious, deceptive, fraudulent, or illegal actions directed at the business and to prosecute those responsible for such actions.
- To help ensure the safety of natural persons.
- For short-term, transient use, including non-personalized advertising shown as part of a consumer’s current interaction with the business.
- To perform services on behalf of the business.
- To verify or maintain the quality or safety of a product, service, or device and to improve or upgrade them.
- To collect or process sensitive personal information where such collection or processing is not for the purpose of inferring characteristics about a consumer.
GDPR disclosures
Automatic processing of data
We do not use any automated processing of the personal information we collect.
Legal basis for the collection
The General Data Protection Regulation requires us to identify the legal basis, or in other words the legal justification, for processing your personal information. The following are the legal bases on which we process your personal data.
Consent: We may process your personal information for the purposes described in this Privacy Policy with your consent.
Performance of a contract: Where we have entered into a contract with you, we may use the personal information collected from you to fulfil the terms of that contract.
Your rights
In accordance with Articles 12 to 23 of the General Data Protection Regulation, the data subject (that is, you) has the following rights:
- Right to object to the processing of personal data in certain circumstances. See here for details.
- Right to request access to the data we have collected about you and to receive a copy of it in an accessible format.
- Right to restrict the processing of your personal data for a limited period, under certain circumstances. See here for details.
- Right to rectify or modify personal information that you consider obsolete, incomplete, or inaccurate.
- Right to opt out of automated processing of your personal data.
- Right to erasure of your personal information, also known as the right to be forgotten.
To exercise any of the rights mentioned above, you may use the contact details provided in this Privacy Policy.
Consequences of non-consent
We require your consent to collect information in order to provide our services to you. You may refuse consent. Please note that refusing consent may have consequences, including limited access to our services and reduced features on the website.
Privacy of children
We do not knowingly provide our services to children. If you are a parent or legal guardian and believe that your child has provided us with information without your consent, please contact us. Upon verification, we will remove the information from our database.
CCPA disclosures
Sale or share of information
We do not sell or share your personal information with third parties for any reason.
Your rights
The California Consumer Privacy Act grants consumers the following rights:
- The right to know what personal information a business has collected about them, including the categories of personal information collected, the sources it was collected from, the purposes for collecting or sharing it, the categories of third parties it was disclosed to, and the specific pieces of personal information collected.
- The right to delete personal information that the business has collected from the consumer, subject to certain exceptions.
- The right to correct inaccurate personal information that a business maintains about the consumer.
- The right to opt out of the sale or sharing of personal information, if the business sells or shares such information.
- The right to limit the use or disclosure of sensitive personal information if the business uses or discloses it for purposes other than those permitted under the CCPA or its regulations.
- The right to non-discrimination, meaning consumers will not receive discriminatory treatment for exercising their CCPA rights, including protection against retaliation for employees, applicants, or independent contractors who exercise such rights.
Exercising your rights
Under the California Consumer Privacy Act you have the right to request access to, correction of, or deletion of the personal information we have collected about you. You may also have the right to know specific details about how we collect, use, disclose, and sell or share your personal information.
To exercise these rights, you may submit a verifiable consumer request by contacting us at hello@redefineweb.com.
When you make a request, we will take steps to verify your identity before fulfilling it, which may include asking you to provide certain identifying information. You may also authorize an agent to make a request on your behalf, provided we receive proof of your authorization.
We will respond to your request within 45 days, as permitted by law, and will inform you if additional time is required. There is no charge for processing your verifiable consumer request unless it is excessive or repetitive.
Security of your personal information
We take reasonable measures to make sure the information we collect from you is stored securely and protected to the best extent possible. However, no method of internet transmission or digital storage is completely secure, and we cannot guarantee absolute security. While we use commercially reasonable security measures to protect your information, we cannot promise that it will be 100% secure.
Links to other websites or apps
On our website we may provide links to external websites, apps, or services. These are not operated by us and therefore are not governed by our Privacy Policy or practices. We recommend you review the privacy policies of such websites or services before engaging with them so that you do not provide personal information that you do not wish to share.
Changes to this privacy policy
We may update this Privacy Policy from time to time to reflect changes in the law or our privacy practices. We recommend that you review this privacy policy periodically to make sure it remains in line with your expectations. The privacy policy will be effective from the date it is posted on this page.
Contact us
For any questions or concerns regarding your privacy, or to exercise any of your rights, you may contact us using the following details:
- Address: 169 Madison Ave STE 78883, New York, NY 10016
- Email address: hello@redefineweb.com
- Contact page: https://redefineweb.com/contact/