Pet Insurance Australia

Generated 1,470 visitors, 455 leads, and 1132% ROI in 5 months with a targeted Google Ads strategy.

Pet Insurance Australia struggled to attract qualified leads due to the complexity of its insurance messaging and a crowded marketplace. By building a focused Google Ads campaign with keyword strategy, conversion-optimized landing pages, and remarketing, Redefine Web generated 455 leads, an 8.87% CTR, and 1132% ROI in only 5 months.

A laptop displaying a pet insurance website with promotional offers, placed on a clean desk next to a vase of white flowers. The website showcases options for dog and cat insurance, highlighting a free two-month trial.
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About Pet Insurance Australia

Pet Insurance Australia is a leading provider of pet insurance solutions dedicated to protecting beloved pets nationwide. They offer customizable insurance policies tailored for pet owners seeking affordable and reliable coverage. The company serves thousands of families, helping them safeguard pets from unexpected medical expenses and ensuring access to essential veterinary care. While demand for pet insurance is growing, it remains a competitive sector where buyers require trust, confidence, and education to make informed decisions. Unlike traditional insurance providers that can rely on years of name recognition, Pet Insurance Australia needed a digital-first acquisition strategy to connect with online consumers actively searching for coverage. To compete with long-established insurance providers, they required advertising precision, optimized messaging, and lead generation systems that could convert traffic at above-average rates.

The challenge

Pet Insurance Australia partnered with Redefine Web at a time when they struggled to stand out in the highly competitive insurance industry. Their complex product offerings made it difficult to communicate value, leaving potential customers confused.

They were also competing against larger insurers with huge ad budgets, which made maximizing every marketing dollar essential. Their website lacked strong, conversion-focused landing pages tailored to specific keywords, limiting their ability to turn traffic into qualified leads.

Trust posed another challenge. Insurance purchases require credibility and reassurance, yet the brand lacked effective systems for nurturing undecided visitors. Without remarketing or retention strategies, many leads were slipping away.

As a result, growth was stagnant, ad spend was inefficient, and ROI was unclear. Pet Insurance Australia needed a structured digital approach that could generate predictable leads, compete with bigger brands, and deliver measurable results.

Services Used: Google Ads Management – Strategy, Campaign Buildout, Optimization, Lead Generation

The Solutions

Redefine Web launched a precise and data-based Google Ads strategy designed to capture high-intent users at the moment they searched for pet insurance services. Our approach combined keyword-focused ad copy, highly relevant custom landing pages, and audience retargeting to encourage engagement and conversions. By continuously optimizing bids, testing ad variations, and refining targeting, we ensured maximum ROI within a limited timeframe. Remarketing campaigns brought back visitors who were close to converting, while performance tracking gave full transparency into results.

Key steps included:

  • A custom-designed landing page tailored to boost conversions
  • Optimized plugin and tracking setups enhanced loading speeds and analytics insights
  • Managed Google Ads campaigns, ensuring high CTR and consistent ROI growth
For Pet Insurance Australia, we put together a robust digital strategy that includes:
  • Keyword-focused Google Ads strategy targeting high-intent users
  • 8.87% CTR compared to industry averages of 1–3%
  • 31.06% conversion rate against industry averages of 2–5%
  • 455 qualified leads in just 5 months
  • ROI of 1132% (11X return on ad spend)
  • ROI of 1132% (11X return on ad spend)
  • Strong remarketing campaigns increased conversions from warmer audiences
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STRENGTH IN NUMBERS

Business Impact

By implementing a highly targeted Google Ads strategy with conversion-driven landing pages and remarketing, Pet Insurance Australia saw results that far exceeded industry benchmarks. Within just 5 months, the campaign produced 455 conversions, an 8.87% CTR, a 31.06% conversion rate, and an astonishing 1132% ROI—proving the power of precise targeting and continuous optimization.

455
Total conversions (phone calls and form leads) in just 5 months.
1132%
ROI achieved—turning every $1 spent into $11 in return.
31.06%
Conversion rate achieved versus 2–5% industry averages.

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Don’t Take Our Word for It. Check Out What Some of Our Previous Clients Have to Say

Discover what some of our previous clients have to say about our services. Their experiences highlight the quality of our services and the results we deliver. Let their stories inspire your journey with us.
"In 2023, we rebranded and needed a fresh website to match. Redefine Web, our choice for WordPress development, delivered a highly successful project. Their expertise and responsiveness stood out, resulting in a vastly improved website launched before the holiday season."
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Kyle Vine

Marketing Director, Poetry Ghost
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"We partnered with the agency to redesign our data and analytics consultancy website on WordPress. The previous site was challenging to update. The agency efficiently implemented the new design and improved our PPC landing pages, resulting in increased engagement and better conversion. Their excellent project management and transparent communication made the collaboration seamless and effective."
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Brandon Smith

Senior Vice President of National Sales, Intelisys
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"We were looking for an experienced agency to optimize our PPC landing pages, as the existing ones were not achieving the expected results. After discussing our concerns, the agency proposed a suitable solution. Since implementing the new landing pages, our conversion rate has increased by over 140%. We are now happy with our decision to use Redefine Web."
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Benjamin Sänger

Presales Director, Mendix
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“We worked with Redefine Web for their web design services. Their communication was extremely good and I feel like their biggest strength is their creative perspective on design and development. They worked with us to find our goals and vision, enhanced our ideas, and implemented an elegant, modern, and sleep design based on our requirements.”
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Myles Scolnick

CTO, QuoteWell
“The communication with the team was perfect. They’d take all feedback and quickly adjust everything whenever we needed. The ambition, passion, and transparency supported by their technical experience definitely stood out from other agencies. Most importantly, they pushed themselves to find creative solutions to our requests while staying within the budget.”
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Peter Dolenc

Director, C2V
“The communication with the team was perfect. They’d take all feedback and quickly adjust everything whenever we needed. The ambition, passion, and transparency supported by their technical experience definitely stood out from other agencies. Most importantly, they pushed themselves to find creative solutions to our requests while staying within the budget.”
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Francis Strutt

Director, N1Mailbox

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