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Optometry Marketing Hub

Optometrist Marketing Agency
to Book More Eye Exams.

One team runs your website, SEO, Google Ads, Meta, and lifecycle emails. Every campaign reports on exams booked in your EMR and eyewear sold at the counter, not on clicks and impressions. Vision-plan-aware from the first landing page you launch.

0
Optometry practices we run programs for
0
Avg eye exam bookings year one
$0
Median cost per booked eye exam
Optometry marketing growth dashboard from Redefine Web.
Selected optometry operators we run programs for
Alira HealthDelicate DentalHighTop HealthLifeStanceNC DentalPeaceful Mind PsychologyPEL Rehabilitation MedicineSmile DesignVP DentalArmaninoBSHGovernment Legal ServicesMarmaladeMontegraOxford CapitalPaquin CarrollPCO BookkeepersPeak Accounting SolutionsRiverSaaSRosenbaumStanhope CapitalStella MarisTilghman BuildersToyotaUptimeWillentz
30+ practices under active retainer One strategist across every channel Tied to exams booked not clicks $599/mo starting price
Reviews across 5 platforms
Verified by people who actually paid us.
Trustpilot
4.7/5
★★★★★
25+ verified reviews
5.0/5
★★★★★
40+ verified reviews
GGoogle
5.0/5
★★★★★
5+ verified reviews
DDesignRush
4.9/5
★★★★★
29 verified reviews
gGoodFirms
5.0/5
★★★★★
20 verified reviews
Where exam bookings are getting lost

Three places
most optometry practices lose exams and optical revenue.

These are the specific issues our first audit finds on most optometry sites. Any of them familiar?

Optometry pain point 1 illustration matching the card headline below.
Problem 1

You rank nowhere for "eye exam near me" + Warby alternatives.

Warby Parker and 1-800 Contacts own the map pack, buyer-guide pages, and paid ads. Your practice ranks page 4 for the queries your future patients actually use.

Optometry pain point 2 illustration matching the card headline below.
Problem 2

Optical revenue leaks to Warby and 1-800 Contacts.

Patient books an exam. Fills the Rx. Walks out and buys frames online for half the price. No online store, no bundle offer, no post-exam remarketing pulls them back.

Optometry pain point 3 illustration matching the card headline below.
Problem 3

Exam-to-optical attach rate stuck under 40%.

Front desk quotes frames + lenses cold. No pre-consult styling, no member pricing, no follow-up SMS. Optical margin sits on the table every day the practice is open.

How we run optometry accounts

Four stages
that book real exams and eyewear sales.

Same rhythm on every practice. Audit before we spend a dollar. Position before we launch an asset. Build against the offer. Scale against booked exams in RevolutionEHR.

01Week 1

Diagnose the funnel

Site, GBP, ad accounts, RevolutionEHR tracking, and recall systems. Channel-by-channel teardown against booked exams and optical revenue per patient.

3 fixes ready to apply
02Weeks 2 to 4

Sharpen the offer

Nail the exam mix, optical attach, and target patient. Every page, ad, and sequence built off one positioning brief.

Exam mix + offer locked
03Weeks 4 to 12

Build the assets

Launch the site, landing pages, funnels, and PMS-linked tracking. Weekly written notes, nothing stalled in draft.

Assets live, fully owned
04Month 3 onward

Compound the growth

Compound paid, SEO, recall, and optical follow-up wins. Weekly review tied to booked exams and optical revenue, not clicks.

Booked-exam tracking live
// What is included

What you actually get from our optometry marketing.

Fixed scope. Fixed timeline. Fixed outcomes. Each phase below has a defined deliverable, a written sign-off, and a date on the calendar.

Optometry marketing phase 01 · Discovery · multi-channel audit + CRM baseline + written 30-page report + top 3 revenue-moving fixes locked

Full brand audit + CRM baseline in week one.

Week one. Site + ad accounts + review flow + email flow all audited against conversion revenue. Written 30-page report with the top 3 revenue-moving fixes signed off by owner + ops lead before we spend a dollar.

Phase duration
1 week
Sign-off
Top 3 fixes locked
// Deliverables
  • Multi-channel audit
    Google Ads + Meta + SEO + email + review flow all scored against conversion revenue impact.
  • CRM baseline pulled
    CRM + attribution + LTV data captured as day-one baseline.
  • Written 30-page audit
    Every finding, every prioritized fix, every revenue projection in writing.
  • Top 3 revenue fixes locked
    What we do first is signed off, not sprung on you.
Optometry marketing phase 02 · Strategy · quarterly channel roadmap with revenue projection + priority service profitability sort + budget allocation per channel

12-month roadmap tied to service profitability.

Weeks two through three. 12-month quarterly roadmap sized against priority service profitability. Higher-margin services get prioritized. Every quarter has a written revenue projection so you know what should hit the pipeline.

Phase duration
2 weeks
Output
Quarterly roadmap + rev proj
// Deliverables
  • Quarterly channel roadmap
    Q1-Q4 planned by campaign, cluster, content piece. Every quarter has explicit sign-off gate.
  • Priority service profitability sort
    Highest-margin services first. Category expansion layered as base load.
  • Written revenue projection per quarter
    Q1, Q2, Q3, Q4 targets sized against real market data + capacity.
  • Budget scoping per channel
    How much goes to Ads, SEO, content, email each month. Adjusted quarterly.
Optometry marketing phase 03 · Execution · multi-channel dashboard: Google Ads + Meta + SEO + email + retention flows all tagged same accountable strategist

Every channel running under one named strategist.

Ongoing month 1+. Google Ads + Meta + Local SEO + review flow + content + email + retention flows all executed by a single accountable strategist. No handoffs between agencies. No cross-team blame. One number to call.

Cadence
Monthly execution rhythm
Team
One accountable strategist
// Deliverables
  • Google Ads + Meta
    Every paid channel run by the same strategist. Attribution built once, not fought over.
  • Local SEO + GBP + citations + schema
    Organic + local + review flow + citations all coordinated as one program.
  • Content + service pages
    Monthly editorial calendar tied to keyword priority + service page conversion leverage.
  • Retention flows
    Winback sequences, post-conversion review requests, follow-up all wired to your CRM.
Optometry marketing phase 04 · Optimization · weekly A/B test results across channels tied to CRM-verified conversion, written notes log

Weekly testing tied to CRM-verified conversions.

Every week. Cross-channel testing tied to CRM-verified conversions. Ad copy, landing page CVR, keyword targeting, review request timing, retention cadence - every test measured against the number that pays your bills.

Cadence
Weekly test cycles
Attribution
CRM-verified - not clicks
// Deliverables
  • Cross-channel attribution
    Every conversion tagged to the click, keyword, or retention trigger that drove it.
  • Weekly written test notes
    What we tested last week, what won, what shipped this week.
  • Landing page + conversion-flow CVR iteration
    A/B tests on hero, offer, form - measured against conversions, not form fills.
  • Budget shifting between channels
    If SEO is compounding faster than PPC, budget moves. Every shift signed off in the monthly report.
Optometry marketing phase 05 · Growth · quarterly revenue attribution report + next-quarter budget allocation with owner + ops lead sign-off

Quarterly scale reviews tied to real revenue.

Every 90 days. Quarterly review with the owner + ops lead showing what conversions drove, what closed revenue looks like, what next-quarter budget should be. Scale decisions grounded in your CRM + capacity, not agency spend targets.

Cadence
Quarterly scale review
Metric
Revenue + capacity
// Deliverables
  • Quarterly revenue attribution
    This quarter: conversions by channel, revenue from marketing, cost per conversion - all CRM-verified.
  • Scale-to-capacity model
    Ad spend + content velocity sized against your capacity + throughput.
  • Next-quarter budget locked
    Explicit sign-off on next quarter allocation across channels.
  • Year-over-year growth report
    12-month rolling report showing revenue growth, CAC trend, LTV trend.
The 12-month math

See what our 3 free fixes could earn back.

Drop your numbers in. Assumes a 20% relative visitor-to-booked improvement, which is what our first audit typically finds on non-optimized sites in your vertical.

2,200
20015K
$380
$50$5K
1.5%
0.5%5%
What switching earns you
Right now
$33,000
With our 3 free fixes
$39,600
Extra per month
+$6,600/month
Over 12 months, that's +$79,200 back in your practice.
Directional numbers based on a 20% relative conversion improvement. An optometry strategist walks through your actual exam-booking funnel on the 30-minute audit.
FAQ

Frequently
asked.

If your question is not here, book a 30-minute call. An optometry strategist answers directly on the call.

How much does optometry marketing cost per month?

Optometry marketing retainers at Redefine Web start at $599/mo and scale up based on media budget, number of locations, and whether SEO and eyewear-lifecycle work are in scope. Optometry website builds are quoted separately as fixed-price projects starting at $1,500.

  • Foundation. $599/mo. Independent single-doctor practices establishing the local search presence. Local SEO, GBP, review automation, and monthly written report.
  • Growth. $999/mo. Growing single-location practices adding paid acquisition. Adds Google Ads for exam-book intent, vision-plan landing pages, and 5 hours of edit time.
  • Scale. $1,499/mo. 2 to 10 location OD groups. Per-location GBP, per-office paid media allocation, per-office analytics, and eyewear-sale attribution back to campaigns.
  • Enterprise custom. PE-backed rollups and franchise systems. Per-region P&L reporting, dedicated optometry strategist, and M&A handoff support.

Blended, most independent practices we run book new exams at $28 median CPL, translating to roughly 47 net-new patients per month at Growth or Scale tier.

What does an optometrist marketing agency actually do?

An optometrist marketing agency runs the growth stack for an independent practice or multi-location OD group. That means six moving pieces tied to exams booked in your EMR and eyewear revenue in your POS.

  • Optometry website design. Fast on mobile, vision-plan filters up front, exam-booking widget wired to the EMR, eyewear catalog integration.
  • Optometry SEO. Local map pack for your city, service pages for exam types (comprehensive, dry eye, myopia management, contacts fitting), and GBP optimization.
  • Google Ads for eye care. Exam-book intent campaigns tuned by vision plan (VSP, EyeMed, Davis) and by neighborhood.
  • Reputation and reviews. Post-visit review requests via SMS, response templates, review schema on the site.
  • Lifecycle marketing. Anniversary email and SMS keyed to exam date and prescription renewal, plus dormant-patient reactivation.
  • Eyewear merchandising. Frame-brand landing pages, exam-to-frame attach content, retail merchandising campaigns.

Redefine Web's optometry marketing services run all six under one accountable roadmap tied to EMR-booked exams and POS-tracked eyewear sales.

How long before optometry marketing shows results in booked exams?

Different channels move on different timelines. Optometry marketing produces first booked exams inside two weeks on paid, with organic compounding through months 3 to 6.

  • Google Ads. First booked exams in 7 to 14 days. LSA where available adds another 5 to 15 booked exams per month per location.
  • Meta and Instagram ads. Cost per lead settles by day 30. Primarily useful for eyewear promotion, not cold exam acquisition.
  • Optometry SEO. First map-pack movement in weeks 6 to 8. Steady presence for "eye doctor near me" and vision-plan queries by month 4.
  • Lifecycle emails and SMS. Reactivation revenue from dormant patients starts month 1. Anniversary flows compound quarter over quarter.
  • Website rebuilds. Conversion rate step-change on launch day, typically 30 to 90 days into the engagement.

Every retainer opens with a written 30/60/90 plan so office managers see what should be live by when.

Do you handle vision plans like VSP, EyeMed, and Davis?

Yes. Vision-plan-specific work is a first-class part of optometry marketing services at Redefine Web. Patients search on plan name ("VSP eye doctor near me", "EyeMed exam"), and campaigns and site content have to match.

  • Plan-specific landing pages. Separate landing pages for VSP, EyeMed, Davis, Superior Vision, and Spectera with in-network confirmation up top.
  • In-network filters on the scheduler. Patients pick their plan on the booking widget, see accepted plans confirmed, and book without an insurance surprise on visit day.
  • Plan-name campaigns. Separate Google Ads campaigns targeting plan-name queries with matching creative and landing page.
  • Vision-plan content. Blog posts explaining what each plan covers, how the exam-plus-frame allowance works, and how to maximize benefits.
  • Plan economics reporting. Cost per exam and eyewear attach rate reported separately by plan so the practice can see which plans pay best.

Vision-plan economics inform how campaigns get budgeted and how expectations get set with the practice.

Do you work with multi-location OD groups and franchise systems?

Yes. Multi-location OD groups, PE-backed rollups, and franchise systems are a significant share of Redefine Web's optometry marketing services book. Optometry marketing at group scale needs different plumbing than a solo practice.

  • Google Business Profile at scale. Location-level GBP, per-location review workflows, per-office Q&A monitoring.
  • Per-location paid media allocation. Budgets set by office based on chair capacity and vision plan mix, not split evenly.
  • Unified reporting. Regional VPs see per-office cost per exam, cost per eyewear sale, and treatment mix without pulling five dashboards.
  • Phased rollout. A 30-location group launches in tranches of 6 to 10 offices, not all at once.
  • M&A handoff. Acquired practices being folded into the group get a per-location marketing migration inside 30 days.

Enterprise scope includes per-region P&L reporting hooks and dedicated optometry strategist support for the operator team.

Do your optometry marketing services tie back to Crystal PM, Compulink, and RevolutionEHR?

Yes. Optometry marketing at Redefine Web pushes booked-exam and eyewear-sale data from your EMR and POS back into the ad platforms so the algorithms optimize toward real revenue, not just form fills.

EMR and POS platforms we integrate with today. Crystal PM, Compulink, RevolutionEHR, Uprise, MaximEyes, Officemate, Eyefinity, and OfficeMate. Read-only access is enough for reporting. Write-back is not required.

Where possible we push booked-exam conversions to Google Ads via Enhanced Conversions and to Meta via CAPI. That's the setup that drops cost per booked exam by 20 to 40% over the first 90 days, because Google and Meta stop bidding on form-fill lookalikes and start bidding on people who actually show up for the exam.

Eyewear-sale data flows the same way. A patient booking an exam that turns into a $600 frame + lens sale gets weighted higher than a patient booking a covered VSP-only exam.

How do you drive eyewear sales on top of exam bookings?

Yes. Optometry marketing services from Redefine Web measure both exams booked and eyewear revenue in the POS. Eyewear typically drives 60 to 75% of total practice revenue, so campaigns can't stop at getting the exam.

What eyewear-focused work covers.

  • Frame-brand landing pages. Dedicated pages for Ray-Ban, Oakley, Prada, Tom Ford, Persol, and independent designer frames. Ranks for brand-name searches, drives in-store frame-shopping visits.
  • Exam-to-frame attach content. On-page content walking patients through choosing frames after their exam. Increases attach rate 5 to 15%.
  • Retail merchandising campaigns. Seasonal frame promotions (sunglass season, back-to-school, holiday), running on Meta and Google Display.
  • Lifecycle messaging. Anniversary email + SMS keyed to exam date (annual recall) and prescription renewal (biennial refresh).
  • POS-tracked attribution. Which channels produce eyewear-buying patients, not just exam-booking patients. Reported monthly.

Practices running eyewear-focused optometry marketing typically add $8k to $22k in additional monthly frame revenue by month 6.

Do we own our optometry marketing accounts and assets?

Yes. Every optometry website, Google Ads account, LSA account, Google Business Profile, Meta Business Manager, GA4 property, and Search Console record Redefine Web sets up is in your name with your logins.

If a practice leaves Redefine Web, the whole optometry marketing system stays with the practice. Site files, ad account history, campaign structures, tracking, and reporting. Nothing gets clawed back. You do not have to rebuild from scratch on your next agency.

The reason this matters is the industry norm is the opposite. Some optometry agencies run campaigns from their master MCC or agency Business Manager, then hold the data hostage when the practice tries to move. That is not the arrangement here.

Practically, the 30-day notice on the retainer stays a real 30-day notice. Nothing changes hands on cancellation because everything already lives in the practice's own accounts.

How many optometry practices do you take per market?

One independent optometry practice per direct-competition slot per market. Redefine Web will not run acquisition programs for two competing independent OD practices in the same city or zip.

The exclusivity is neighborhood-level and category-level. A pediatric-focused OD across town is not fighting your comprehensive-exam campaign for the same auction slot. But two comprehensive-exam practices sharing a zip is a race to the bottom.

Once we take a market, the seat is yours as long as you're an active client. If the retainer pauses, the market opens back up after 60 days.

This is the reason independent optometry practices in competitive metros lock in territory early. The optometry marketing calendar for New York, Boston, LA, San Francisco, Chicago, and Dallas fills months ahead.

Multi-location OD groups and franchise systems get exclusivity by chain, not by neighborhood, because their footprint spans metros.

What optometry marketing channels give the best return on investment?

For most independent optometry practices under $2M in annual revenue, the fastest return comes from Google Ads plus a converting website plus post-visit review automation. That combination outperforms optometry SEO on cost per booked exam in months 1 through 6.

The picture flips by month 12. Optometry SEO compounds. By month 4 the map pack starts producing exam bookings for local queries. By month 12 organic exam bookings typically win on lifetime cost per patient because the cost is amortized over the same content month after month.

The right answer for most practices is a paired program. Google Ads producing exams in weeks 1 to 8. Optometry SEO building the compounding organic base from month 3. Lifecycle emails running against the existing patient database in parallel.

Meta ads work for eyewear promotion and lifecycle, not cold exam acquisition. Instagram is essentially a retail channel for optometry, driving frame-buying visits after the exam is booked elsewhere.

Do you handle optometry lifecycle marketing and dormant-patient reactivation?

Yes. Optometry lifecycle marketing and dormant-patient reactivation are part of every Redefine Web optometry marketing services retainer above the entry tier. Both are the cheapest new-exam and eyewear-sale equivalent your marketing budget will ever produce.

What the lifecycle stack does.

  • Exam-anniversary email + SMS. Automated recall messages 30, 14, and 3 days before the patient's annual exam anniversary.
  • Prescription-renewal reminders. Automated messages when the patient's prescription is 90 and 30 days from expiration.
  • Dormant-patient sequences. Segment out patients who haven't been in for 14, 18, and 24 months. Personalized SMS and email cadence with a clear reason to book now.
  • Post-eyewear-purchase. Care instructions, sunglass-clip upsell, second-frame incentive.
  • Birthday and holiday triggers. Optional soft touchpoints that keep the practice top of mind.

All flows integrate with Crystal PM, Compulink, RevolutionEHR, or Uprise so the sequences fire on actual EMR events, not a static list.

Can you scale optometry marketing across multiple brands or franchise systems?

Yes. Multi-brand and multi-franchise optometry marketing lives on Redefine Web's Scale and Enterprise tiers. Scale ($1,499/mo per brand) fits 2 to 10 location groups. Enterprise (custom) fits PE-backed rollups, franchise systems, and 11+ location operators.

What multi-brand optometry marketing adds on top of the single-brand build.

  • Per-brand identity. Each brand keeps its own visual voice, its own service pages, its own paid campaigns.
  • Consolidated leadership reporting. Regional and executive teams see per-brand cost per exam, eyewear attach rate, and treatment mix in one dashboard.
  • Cross-brand playbook sharing. A merchandising promotion that worked at Brand A gets rolled to Brand B without rebuilding from scratch.
  • Central strategist accountability. One optometry strategist owns the cross-brand playbook so each brand doesn't get a different playbook and different reporting cadence.
  • Per-location rollout support. New acquisitions inside the group get a 21-day marketing launch inside the existing framework.
Get started

Book a free 30-minute
Optometry marketing audit.

Senior optometry strategist on the call. Three vertical-specific growth fixes you can apply, with or without us. Written summary in your inbox the next business day.

Working session, not a pitch
Straight to the fixes
Written recap included
Primary path

Book your free optometry audit.

Drop your email. An optometry strategist reviews your exam-booking funnel and books the 30-minute audit within one business day.

  • This field is for validation purposes and should be left unchanged.
Free for practices doing $250K+ annual production. We respond within 4 business hours.
Avg. audit-to-fix time
14 days
Practices audited
180+
Median cost per new patient after fixes
$84