Redefine Web

Home Services case study, 2024

Drove 535% Facebook growth and 350% more web traffic for Answer Air Services in 6 months.

Sydney commercial HVAC specialist Answer Air Services grew past word of mouth in six months, and its Instagram following rose 260%.

SEO PPC Social Media Marketing Content Creation
Homepage of Answer Air Services, a HVAC · Sydney commercial business, shown in a browser window
ANSWERAIR.COM.AU
+350%
WEBSITE TRAFFIC

Website traffic rose 350% in just six months, bringing more potential customers to the site.

+171%
LEAD CONVERSIONS

Leads and conversions grew 171%, turning into real business growth and ROI.

+535%
FACEBOOK FOLLOWERS

Facebook followers grew 535%, and Instagram followers rose 260%.

Headline result · +350% traffic in 6 months Reporting cadence · monthly · social-tied

CLIENT SNAPSHOT

Profile Sydney HVAC specialist
Sector Commercial and industrial air conditioning
HQ Sydney, Australia
Recognition Industrial HVAC leader · Sydney metro
Engagement SEO + PPC + Social · 6-month sprint
Timeline 2024
Platform WordPress

The brief

A leading Sydney provider of commercial and industrial air conditioning, from installs and repairs to ongoing service.

Answer Air Services is a leading provider of commercial and industrial air conditioning in Sydney and nearby areas. It installs, repairs and services systems. It is known for reliable work, deep know-how and putting clients first.

Good work and strong word of mouth had earned it local trust. But it knew referrals alone could not keep it growing in Sydney's crowded HVAC market.

The problem

Reliable offline, invisible online, while competitors spent heavily.

Relying on word of mouth limited leads and made it hard to grow, even with trusted service.

Competitors spent heavily on digital marketing, and Answer Air was hard to find online.

MOBILE UX WEAK The website had no real SEO and ranked poorly for commercial HVAC searches in Sydney.

Content had no structure, pages were slow and the site worked poorly on phones, which cut conversions. With no PPC plan, it also missed people ready to buy.

What we did

Run SEO, PPC and social as one program, not three.

We tied search, ads and social into one plan.

We built a digital plan that changed how Answer Air shows up online. SEO work on the site, like keyword research, on-page fixes and better metadata, lifted it on Google.

Targeted PPC ads caught people ready to buy and sent them to landing pages built to convert. For social, we made useful industry posts and shared them on a steady schedule on Facebook, Instagram, Pinterest and Google Business Profile. HVAC blog posts built its SEO authority over time.

RESULTS, CHARTED BEFORE AND AFTER
WEBSITE TRAFFIC +350%
Before
After
LEAD CONVERSIONS +171%
Before
After
FACEBOOK FOLLOWERS +535%
Before
After

BARS SHARE ONE SCALE PER CHART. BEFORE IS THE STARTING POINT.

SEO-driven site optimization

Keyword research, on-page tuning and metadata work that finally put it in the right search results.

High-intent PPC campaigns

Sydney commercial HVAC keywords, with copy that speaks to downtime, compliance and costs.

Multi-platform social presence

Planned posts on Facebook, Instagram, Pinterest and Google Business Profile that grew followers 535% and 260%.

HVAC-focused blog production

Articles that help industrial buyers decide, building SEO authority and trust.

Mobile-first user experience

Mobile fixes that lifted conversions for commercial buyers who browse on their phones.

FREE · WRITTEN IN 24 HOURS · NO PITCH

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WRITTEN IN 24 HOURS · 10,000+ SITES RUN · 300+ CLIENTS SINCE 2021