Monthly Website Maintenance Packages
to Keep Your Site Fast and Fixed.

Monthly website maintenance packages at Redefine Web start at $199/mo and top out at $499/mo before enterprise custom scopes. The four tiers map to how much editing your team needs and how business-critical the site is.

Essential. $199/mo. Hosting on LiteSpeed, weekly core and plugin updates, nightly backups, uptime monitoring, and 2 hours of edit time. Right for a WordPress marketing site under 25 pages.

Growth. $299/mo. Adds managed WordPress hosting (WP Engine or Kinsta tier), priority security updates, 5 hours of edit time, and 90-day backup retention. Right for lead-gen sites tied to paid traffic.

Scale. $499/mo. Unlimited edits within scope, new page additions, 15-minute investigation window if the site goes down, and 12-month backup retention. Right for ecommerce, multi-location, or booking-driven sites.

Enterprise. Custom scope for headless stacks, high-traffic WordPress, and multi-site setups.

All tiers include the 99.99% uptime SLA, 24-hour edit turnaround, and one written monthly report.

Every monthly website maintenance plan at Redefine Web covers seven core areas so the site stays fast, safe, and current without ad-hoc invoices.

• Hosting. Included on every tier. LiteSpeed on Essential, managed WordPress on Growth and Scale.
• Core and plugin updates. Weekly review, staging test, then production. Rollback in under 5 minutes if anything breaks.
• Security patching. Wordfence or iThemes Security configured. Priority patches inside 48 hours.
• Nightly backups. Automated, encrypted, retained 30 to 365 days depending on tier.
• Uptime monitoring. Pings every 60 seconds with on-call alerts.
• Edit time. 2 to unlimited hours per month depending on tier, turned around inside 24 hours.
• Monthly report. One written email covering uptime, security, updates, edits, and performance.

These are the website care plans small and mid-market operators actually use, not agency dashboards you never log into.

Our WordPress maintenance services run on a weekly cycle so patches, security, and edits stay ahead of risk instead of piling up.

Every week the developer on your account does five things. Reviews available core and plugin updates. Tests each one on a staging clone before touching production. Applies security patches inside 48 hours of release. Runs an uptime and Core Web Vitals check. Clears the edit queue with a 24-hour standard turnaround.

Once a month you get a written summary. What was patched, what was edited, uptime for the month, and any recommended fix for the month ahead.

The point of monthly website maintenance is boring, predictable operations. No surprise plugin conflicts, no six-week edit backlogs, no broken forms discovered by a customer.

Yes. Hosting is included on every tier of our website maintenance packages at no separate line item. You do not pay for the plan and then a Kinsta or WP Engine bill on top.

Essential ($199/mo). LiteSpeed hosting tuned for WordPress. Handles under 100k monthly page views comfortably.

Growth ($299/mo). Managed WordPress hosting at the WP Engine or Kinsta equivalent tier. Handles 100k to 500k monthly page views with server-side caching.

Scale ($499/mo). Same managed WordPress stack with higher resource limits, CDN, and a 15-minute investigation window if the site drops.

All tiers carry the same 99.99% monthly uptime SLA. If we miss it, we credit the difference against the next invoice. That is the point of bundling hosting and maintenance in one line: one team is accountable for whether the site is up.

Standard edit turnaround under our monthly website maintenance retainer is 24 hours from your request to the change going live. Urgent same-day. Critical bug fixes inside 4 hours.

How the queue works. You email your account manager or file a ticket. Acknowledgment inside one business hour during business hours. The developer picks it up, tests on staging if it touches templates or plugins, and pushes to production. You get an email when it's live.

Edit time by tier. Essential includes 2 hours per month. Growth includes 5 hours. Scale is unlimited within scope, including new page additions off existing templates. Big redesigns, new integrations, or custom development are quoted separately.

The reason the 24-hour turnaround matters is simple. Small text and image fixes that sit in a queue for two weeks cost more in lost conversions than the retainer itself.

Yes. Security is built into every one of our website maintenance packages. Wordfence or iThemes Security is configured on every WordPress site we manage, tuned for the site's actual traffic pattern.

Weekly, a security scan runs across the file system, the database, and user accounts. Suspicious activity gets flagged and reviewed by a developer. Priority patches for known CVEs get applied inside 48 hours of release, ahead of the standard update cycle.

If malware or an intrusion is detected, incident response starts inside 4 hours. Standard steps: isolate, restore from clean backup, patch the vector, review server logs, and run a full site scan. You get a written incident report with root cause and prevention steps.

Every WordPress maintenance service should include this. If yours doesn't, you're one plugin exploit away from a rebuild.

Every website care plan includes nightly automated backups of the full site (files and database) with encrypted off-site storage. Retention depends on tier.

• Essential. 30-day retention. Local backup to the managed hosting stack.
• Growth. 90-day retention. Off-site backup to a separate provider.
• Scale. 12-month retention. Off-site backup to a separate provider, plus quarterly manual snapshot.

Restore is one-click for full-site rollback, or file-level pick for a targeted restore. Median restore time under 15 minutes on Scale, under 30 minutes on Essential and Growth.

The reason retention matters is not disaster recovery. It's spotting a slow content or SEO regression 60 days after it happened and being able to diff the old version.

Every plugin and theme update inside our WordPress maintenance services goes through the same three-step pipeline. Staging test, production push, rollback ready.

Step 1. Staging clone. The update runs on a staging copy of your site. The developer checks the pages that plugin touches. Forms fill, checkouts complete, page speed holds, JS console stays clean.

Step 2. Production push. If staging passes, the update runs on production during a low-traffic window. Rollback timer starts.

Step 3. Rollback if needed. If anything breaks in production, rollback to the pre-update snapshot completes in under 5 minutes. The plugin gets held on the old version until the vendor ships a fix.

Security patches for known CVEs jump the queue and go inside 48 hours. Non-priority updates batch into a weekly window. Major version updates (WordPress 6.x to 7.x, WooCommerce major releases) get a scheduled maintenance window with client notice.

Uptime monitoring on every monthly website maintenance package pings your site every 60 seconds from three geographic regions. If two consecutive pings fail, an alert fires to the on-call developer.

Response time by tier. Scale gets a 15-minute investigation window. Growth gets a 30-minute response during business hours, 2-hour otherwise. Essential gets a 1-hour response during business hours.

Standard incident flow. Confirm the outage is real (not a monitoring false positive). Check host, DNS, SSL, and application layer in that order. Isolate and fix. Restore from backup if the fix takes longer than 30 minutes. Post-incident, a written root-cause report goes to the client covering what broke, why, and what changes prevent it next time.

The 99.99% uptime SLA is measured monthly by an external service (Uptime Robot). If we miss SLA, you get a proportional credit against the next invoice.

Yes. WordPress is the primary specialty inside our website maintenance packages, but we also maintain Shopify, Shopify Plus, Webflow, Framer, and static Next.js sites hosted on Vercel or Netlify.

What the plan covers on non-WordPress stacks. Platform version upgrades, app or plugin audit and updates, checkout and form health checks, Core Web Vitals monitoring, uptime monitoring, backups (where the platform allows), edit turnaround inside 24 hours, and the same monthly written report.

What it does not cover. Wix, Squarespace, GoDaddy Builder, and Elementor-heavy Divi builds. Those platforms lock down enough of the stack that a proper WordPress maintenance service can't do useful work. Migration off them onto WordPress or Webflow is quoted separately.

If your site is on a headless setup (Next.js, Astro, Nuxt) with a WordPress or Sanity backend, we handle both sides.

Yes. Every monthly website maintenance plan runs on 30-day notice. Written email is fine. No exit fees, no clawback of previous work, no penalty clauses.

On cancellation you get a full handover. Hosting credentials transferred to your new provider or in-house team. Access to your GitHub or Bitbucket repo. Documentation of the plugin stack, custom code, and any accounts (Cloudflare, monitoring, backups) tied to the site. A written summary of the last 90 days of updates and incidents.

Most clients who cancel do so because they hired an in-house developer, not because the service missed. Either way, you leave with everything you need to keep the site running.

Yes. Feature development is a separate line item from the monthly website maintenance retainer, priced two ways depending on scope.

Small builds. New landing pages off existing templates, form additions, third-party integrations, and light custom code run at a per-hour rate for active maintenance clients. Turnaround inside 5 to 10 business days.

Larger scopes. Full page builds, custom plugin work, new integrations with a CRM or PMS, headless migrations, and redesigns get a fixed-price quote after a 30-minute scoping call. Timelines are 2 to 8 weeks depending on scope.

The reason they're separated is honesty. A $299/mo retainer cannot fund a $12,000 custom integration. Rolling it in would either burn the retainer or shortcut the build. Better to keep the current site healthy inside the retainer and quote the new work at what it actually costs.