Redefine Web

Professional Services case study, 2023 to 2024

Improved Apex Fintech Solutions media spend efficiency 65% with an inbound-led marketing reset.

A fintech firm moved its budget out of scattered sponsorships and into inbound digital channels.

Strategic Marketing Audit Roadmap Inbound Strategy
Homepage of Apex Fintech Solutions, a Fintech · Wealth Tech · Capital Markets business, shown in a browser window
APEXFINTECHSOLUTIONS.COM
+65%
SPEND EFFICIENCY

Media spend got 65% more efficient once budget moved to inbound.

+120%
ENGAGEMENT

Engagement with institutional investors and advisors rose 120% through targeted digital campaigns.

+86%
QUALIFIED LEADS

Qualified leads grew 86%, which gave Apex momentum in a tough market.

Headline result · +65% media spend efficiency Reporting cadence · monthly · ROI-tied

CLIENT SNAPSHOT

Profile Established fintech
Sector Custody and clearing · digital investing tools
HQ United States
Recognition Trusted by broker-dealers and advisors
Engagement Strategic marketing partner · 9 months
Timeline 2023 / 2024
Platform Custom platform

The brief

A B2B wealth tech platform that gives broker-dealers, advisors and institutions custody, clearing and digital investing infrastructure.

Apex Fintech Solutions builds the infrastructure behind digital investing. Its cloud-native AscendOS platform gives broker-dealers, advisors and institutions core custody and clearing, digital investing tools such as a rebalancer and direct indexing, and an advisor workstation. Hundreds of clients use it to serve millions of investors worldwide.

The product was strong, but marketing was scattered. Budgets went to old methods that no longer reached today's buyers. As markets slowed, Apex needed a clear plan to reshape its message and win new buyers.

The problem

Spend on old channels, weak inbound visibility and a market slowdown.

Apex came to Redefine Web during a slowdown.

Market shifts cut demand just as spend was spread across sponsorships, events and old-style outlets, with no clear ROI.

Buyers doing early research could not find Apex, and its brand was weak. Inbound brought in little, so Apex leaned on costly outbound work.

What we did

Audit, plan and shift the budget to inbound, where modern buyers research.

We found where the money was going, then pointed it where buyers look.

We ran a full audit of how well the marketing worked. It covered the media mix, creative, brand and spend. We interviewed key people and benchmarked rivals to see where Apex should focus.

Within 9 months, we built a plan for the future. It moved budget to inbound and centered the message on modern infrastructure and giving clients more control. It added targeted SEO, PPC, whitepapers and newsletters, and a clear way to rank which customers came first.

RESULTS, CHARTED BEFORE AND AFTER
SPEND EFFICIENCY +65%
Before
After
ENGAGEMENT +120%
Before
After
QUALIFIED LEADS +86%
Before
After

BARS SHARE ONE SCALE PER CHART. BEFORE IS THE STARTING POINT.

Marketing roadmap

A custom 9-month plan that set Apex up around what the market wants.

Inbound channel shift

Less outbound, with SEO, PPC, whitepapers and newsletters added.

Repositioned messaging

A new voice built on modern wealth tech infrastructure and giving clients more control.

Customer prioritization

A clear way to group buyers and move the brand forward.

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