Redefine Web

Home Services case study, 2023 to 2025

Grew plumbing ad conversions 99% with focused PPC and a service-page SEO rebuild.

Berks Plumbing had a one-page site, weak ad campaigns and poor SEO. All three held back traffic and conversions. We redesigned the site, improved SEO, tuned Google Ads and rebuilt Local Service Ads. Conversions rose 99%, cost per acquisition fell 67% and organic traffic grew 75%.

Web Design SEO PPC Optimization Local Service Ads Lead Generation
Homepage of Berks Plumbing, a Plumbing · Residential & Commercial business, shown in a browser window
BERKSPLUMBINGSPECIALIST.NET
+99%
AD CONVERSIONS

Google Ads conversions rose 99% after we rebuilt the campaigns and added service landing pages.

-67%
COST PER ACQUISITION

Cost per acquisition fell by 67%, which cut a lot of wasted ad spend.

+75%
ORGANIC USERS

Organic users rose by 75% through technical SEO work and local keyword targeting.

Headline result · +99% Google Ads conversions Reporting cadence · monthly · job-tied

CLIENT SNAPSHOT

Profile Family-run
Sector Plumbing · drain · emergency
HQ Berks County, USA
Recognition Trusted local plumbing provider
Engagement PPC + SEO + Web · ongoing
Timeline 2023 / 2025
Platform Custom WordPress

The brief

A trusted home and business plumber known for fast response and clean fits, held back only by an old web presence.

Berks Plumbing is a trusted plumber for homes and businesses. It was well known locally but struggled online. The old agency ran a one-page site and PPC ads. Those ads brought high costs per click, poor conversions and leads that did not fit. That held back growth and return on spend.

Wanting better results, the company chose Redefine Web to build a data-driven plan. We redesigned the site, built optimized service pages, fixed technical SEO and rebuilt the paid ads. Now the company draws more qualified local customers and has a pipeline of good leads that can scale.

The problem

A strong offline name losing every battle online.

Before Redefine Web, Berks Plumbing struggled online despite a strong offline name.

The one-page site covered few keywords, had no service pages and lacked strong calls to action. So it could not rank for key local searches like "emergency plumber near me."

Technical SEO issues hurt visibility further.

An old structure, slow pages and weak keywords meant customers could not find the company, even for popular services. The paid ads were poorly run too. Campaigns had no structure, loose targeting, poor keyword groups and weak ad fit. The result was a high cost per click, wasted budget, few conversions and spam leads.

Local Service Ads added little, since features like verified reviews and job types went unused.

Rivals with better Local Service Ads ranked above them.

What we did

A full-funnel rebuild of site, SEO, PPC and Local Service Ads in one push.

We rebuilt the site, the SEO and the ads to work as one system.

We rebuilt the whole funnel. The one-page site became many service pages, each tuned to local keywords. Technical SEO work made the site faster, better built and easier to use.

In Google Ads, we set up campaigns by service. Better quality scores cut the cost per click, and new landing pages were built for leads.

We also rebuilt Local Service Ads to show verified reviews and job types. Tighter targeting brought qualified local leads and full impression share for urgent searches.

RESULTS, CHARTED BEFORE AND AFTER
AD CONVERSIONS +99%
Before
After
COST PER ACQUISITION -67%
Before
After
ORGANIC USERS +75%
Before
After

BARS SHARE ONE SCALE PER CHART. BEFORE IS THE STARTING POINT.

Service-segmented website rebuild

Each plumbing service got its own landing page, with copy that fits what the searcher wants. That covers emergency, drain, water heater and commercial work.

Technical SEO foundation

We fixed site structure, schema, load speed and crawling. That cleared the way for rankings before any content work began.

Local keyword domination strategy

We wrote local landing copy and hyperlocal content, and tightened citations across the whole service area.

PPC restructure with quality-score lift

Each service got its own campaign, with ad copy that matches its landing page. Google rewarded the fit, so the cost per click dropped.

Local Service Ads tuned for review weight

We paired a new bid plan with verified reviews and job type tags. That won the impression share rivals were paying twice for.

Conversion tracking that proved the model

Call tracking and form tracking closed the loop. Every dollar spent now ties to a booked job.

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WRITTEN IN 24 HOURS · 10,000+ SITES RUN · 300+ CLIENTS SINCE 2021