Redefine Web

Professional Services case study, 2022 to 2024

Scaled Ditto Insurance to 4.9★ from 12,000+ customers with consumer-first digital growth.

An Indian insurtech set up by IIM grads grew into a top consumer-first advisory. Organic traffic rose 300%.

SEO PPC UI/UX Content Marketing Strategy
Homepage of Ditto Insurance, a Insurtech · Insurance Advisory · India business, shown in a browser window
JOINDITTO.IN
12K+
VERIFIED REVIEWS

A 4.9-star Google rating from 12,000+ real customer reviews builds trust.

+300%
ORGANIC TRAFFIC

Organic traffic rose 300% through SEO content that teaches and strong backlinks.

+250%
LEAD EFFICIENCY

PPC and retargeting made lead gen 250% more efficient and cut the cost of each customer.

Headline result · 4.9★ Top 20 LinkedIn 2023 Reporting cadence · weekly · trust-tied

CLIENT SNAPSHOT

Founded 2020
Sector Health and term life insurance advisory
HQ Bengaluru, India
Recognition LinkedIn Top 20 Indian Startups 2023 · Backed by Zerodha
Engagement Full digital growth partner
Timeline 2022 / 2024
Platform WordPress

The brief

A digital-first insurance advisory in Bengaluru, founded by former IIM graduates, offering health and term life advice with no commission pressure.

Ditto Insurance is a digital-first firm in Bengaluru that gives people advice on insurance. Former IIM graduates set it up in 2020 under Tacterial Consulting Pvt Ltd. It wants to make insurance in India simple. It focuses on health and term life insurance.

Zerodha backs the firm. It began by teaching people through Finshots and grew from there. Over 12,000 happy customers now rate it 4.9 stars on Google. LinkedIn named it one of the Top 20 Indian Startups of 2023.

The problem

A crowded market run by aggregators and direct insurers with closed systems.

Ditto struggled to scale in a crowded market.

Big players like Policybazaar owned search results with huge ad budgets. Direct insurers pushed closed systems that gave buyers less choice.

Its human-first approach was unique, but few people knew about it.

The website was useful but hard to find in search. Paid ads brought in poor leads at high cost. Social posts were patchy, and SEO gaps handed key rankings to rivals.

What we did

Consumer-first stories, multi-stage SEO, sharp PPC and UX refinements.

We built trust and reach at each step of the buyer's path.

We ran a full digital growth plan. Layered SEO met people at each stage, from first look to final choice. We sharpened PPC with tight messages and filters aimed at young urban professionals. Design updates made each call to action clear.

We added trust signals, such as ratings, expert-led banners and a clear no-spam promise. Friendly, story-led content went out on Instagram, LinkedIn and YouTube. Retargeting won back people who left the site.

RESULTS, CHARTED BEFORE AND AFTER
12K+ VERIFIED REVIEWS A 4.9-star Google rating from 12,000+ real customer reviews builds trust.
ORGANIC TRAFFIC +300%
Before
After
LEAD EFFICIENCY +250%
Before
After

BARS SHARE ONE SCALE PER CHART. BEFORE IS THE STARTING POINT.

Multi-stage SEO

Awareness, consideration and decision searches, each met with matching content.

Persona-driven PPC

Young urban professionals reached with sharp messages and audience filters.

UI and UX refinements

Clear calls to action and trust signals across the funnel.

Story-driven social

Content that teaches, on Instagram, LinkedIn and YouTube.

Backlink and PR campaigns

Links from top publications that build trust in the domain.

Retargeting funnels

Brought back people who left and turned them into leads.

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WRITTEN IN 24 HOURS · 10,000+ SITES RUN · 300+ CLIENTS SINCE 2021