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PROFESSIONAL SERVICES 2-YR ENGAGEMENT

Tripled engagement at Home Affordability Solutions

An Australian shared-equity provider replaced corporate financial UX with approachable, illustrated design. Engagement 3x, organic visibility up 220%, and 95% trust scores from surveyed users.

CLIENT
Home Affordability Solutions
ENGAGEMENT
Web, brand, and SEO partner
TIMELINE
2023 - 2024 (2 years)
RESULTS VERIFIED IN GA4 AND USER SURVEYS
Home Affordability Solutions Pty Limited case study hero
1 / 4 WEBSITE AND ENGAGEMENT DASHBOARD, 2024
CLIENT SNAPSHOT
FOUNDED Australian provider
SECTOR Shared equity and home ownership
HQ Australia
PLATFORM Custom WordPress
STACK WordPress, GA4, video, illustration
RECOGNITION First-time-buyer specialist
BACKGROUND

An Australian shared-equity provider helping first-time buyers

Home Affordability Solutions is an Australian financial services company that offers shared-equity solutions to aspiring homeowners. The core audience is first-time buyers and single parents who meet financial commitments but struggle to save a deposit.

The firm had industry credibility. What it lacked was a website and brand that felt approachable to the people it served.

CHALLENGE

Complex finance, low literacy, and weak organic reach

CONTENT

Complex finance copy

Long, dense content overwhelmed buyers with limited financial literacy.

UX

Corporate old site

The prior site felt stiff and hard to navigate for first-time home buyers.

ORGANIC

Weak SEO footprint

Poor rankings kept the brand invisible to buyers researching options.

APPROACH

Empathy-led design, simplified copy, and interactive tools

Approachable web design

A friendly, modern UX replaced corporate financial layouts and buried info.

SEO-optimized content

Targeted keywords and clear structure grew organic traffic month by month.

Custom illustrations

Visuals and infographics turned finance concepts into scannable pictures.

Interactive eligibility

A video-led eligibility test let users self-qualify at their own pace.

Mobile-first responsive

Every page was tested across devices for accessible, thumb-friendly UX.

Branded marketing assets

A consistent identity bridged web, print, and offline collateral.

RESULTS

Engagement 3x, organic visibility up 220%, trust at 95%

Headline: 3x engagement, 220% organic growth, and 95% trust scores from surveyed users in 2024.

3x
ENGAGEMENT

Engagement rose 3x through interactive features and simplified content.

+220%
ORGANIC VISIBILITY

Organic visibility grew 220% on SEO-focused design and content.

95%
TRUST SCORE

Trust scores hit 95%, with users citing accessibility and clarity.

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