Redefine Web

Healthcare case study, 2023 to 2024

Grew SEO visibility 120% and conversions 55% at London Psychiatry Clinic.

A leading private psychiatry clinic rebuilt its site to match the high standard of its care. SEO visibility rose 120%, engagement rose 70% and conversions rose 55%.

Website Redesign Technical SEO UX Strategy Lead Management Integration
Homepage of London Psychiatry Clinic Ltd, a Mental Health · Private Psychiatry business, shown in a browser window
LONDONPSYCHIATRY.CLINIC
120%
SEO VISIBILITY

Rise in organic search visibility from an SEO-optimized structure and keyword targeting.

70%
ENGAGEMENT

Engagement rose with easier navigation and a design built on personas.

55%
CONVERSIONS

Conversion growth from built-in lead forms and better booking paths.

Headline result · +120% SEO visibility Reporting cadence · monthly · tied to CRM

CLIENT SNAPSHOT

Profile Established clinic
Sector Psychiatry · psychology · therapy
HQ London, UK
Recognition Premier London private clinic
Engagement Web Redesign + Tech SEO partner
Timeline 2023 / 2024
Platform WordPress

The brief

A leading private mental health provider in London, offering psychiatry, psychology and therapy with whole-person, evidence-based care.

London Psychiatry Clinic is a leading private mental health provider in London. It offers psychiatry, psychology and therapy. Its mission is to care for the whole person, based on what the evidence shows.

The clinic had experienced clinicians. But its website no longer showed its values, its services or the way it cares for patients.

The problem

Weak structure, a slow site, outdated UX and poor lead handling.

The clinic's website had no clear structure and performed poorly in organic search.

The menus were confusing, so services were hard to find. The site was not built to convert. Lead forms went unused, and people dropped off along the way.

Slow load times, limited room to scale and an outdated design hurt a modern health care brand.

The internal team struggled to update content.

What we did

A patient-first redesign, technical SEO and lead capture tied to the CRM.

A full rebuild that brings technical, design and marketing skills together.

We built patient personas and a modern UX plan. We designed a custom website, trimmed the plugins and moved it to managed hosting with 100% uptime. A clear content structure boosted SEO and keyword reach. We built templates made to convert and tied lead forms into the CRM. We also trained the clinic's team so they can manage the site in-house.

RESULTS, CHARTED BEFORE AND AFTER
SEO VISIBILITY 120%
Before
After
ENGAGEMENT 70%
Before
After
CONVERSIONS 55%
Before
After

BARS SHARE ONE SCALE PER CHART. BEFORE IS THE STARTING POINT.

Modern patient-centered site

A user experience that suits health care.

UX built on personas

Built on research into the patient journey.

SEO-optimized structure

Visible for health care keywords.

Lead capture tied to the CRM

Built to convert, with a handoff to the operations team.

Internal team training

The team can now manage content in-house.

FREE · WRITTEN IN 24 HOURS · NO PITCH

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WRITTEN IN 24 HOURS · 10,000+ SITES RUN · 300+ CLIENTS SINCE 2021