Redefine Web

Dental case study, 2021 to 2024

Drove 1,000% patient growth and 500% ROI for North County Dental Care with one digital plan.

A Vista, CA practice of 20 years swapped scattered agencies and old systems for a secure, mobile-first site, local SEO, Google Business Profile ads and video. It now gains 12 to 16 new patients a month.

SEO Web Development PPC Local Marketing
Homepage of North County Dental Care, a dental practice in Vista, CA, shown in a browser window
NCDENTALCARE.COM
+1000%
PATIENT GROWTH

Patient numbers grew 1,000%, from 1 to 2 new patients a month to 12 to 16.

+385%
ORGANIC TRAFFIC

Website traffic rose 385% through technical SEO, keyword targeting and PPC.

+500%
MARKETING ROI

Marketing returned 500% ROI and cut the cost of winning each patient.

Headline result · +1,000% patient growth Reporting cadence · monthly · ROI-tied

CLIENT SNAPSHOT

In business 20+ years
Sector General and cosmetic dentistry
HQ Vista, CA
Recognition Trusted Vista, CA practice
Engagement Full digital transformation · 3 years
Timeline 2021 to 2024
Platform Custom WordPress

The brief

A 20-year-old family dental practice in Vista, CA, well known offline but almost invisible online.

North County Dental Care in Vista, CA has served its community for more than 20 years. It offers full dental care and has earned the trust of local families. But the practice struggled to keep up as patients moved online.

Its site did not work on phones, had no HTTPS and had broken links. Several agencies ran campaigns that did not line up. Working with Redefine Web brought everything under one clear plan built for results.

The problem

Outdated, insecure and split across several agencies.

The website was not built for search, did not work on phones and had no HTTPS. That hurt SEO, trust and usability.

Content was thin and spread across unrelated keywords, and dozens of technical errors hurt rankings.

North County Dental Care held no top 10 search positions, had inconsistent directory listings and a thin Google Business Profile.

Several agencies ran the marketing, with no clear plan and no way to measure ROI.

What we did

One agency, one plan and a secure base under everything.

We started with a safe, solid site and built every channel on top of it.

We built a secure website that works on phones, with content written for the clinic's core services. Local SEO with consistent citations, matching name, address and phone listings and targeted keywords earned top rankings. We fixed broken links, added structured metadata and made the site easier for search engines to crawl.

Targeted Google Business Profile ads and local video raised awareness in the community. Google Analytics made every campaign measurable.

RESULTS, CHARTED BEFORE AND AFTER
PATIENT GROWTH +1000%
Before
After
ORGANIC TRAFFIC +385%
Before
After
+500% MARKETING ROI Marketing returned 500% ROI and cut the cost of winning each patient.

BARS SHARE ONE SCALE PER CHART. BEFORE IS THE STARTING POINT.

Custom mobile-friendly website

Secure HTTPS, fast pages and service pages built to convert.

Local SEO

Clean, consistent listings and service pages mapped to keywords.

Technical SEO repair

Fixed broken links, added schema and made the site easy to crawl.

Google Business Profile ads

Targeted local map ads that bring in qualified patient leads.

Local video marketing

Videos led by the practice that build trust and local visibility.

FREE · WRITTEN IN 24 HOURS · NO PITCH

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WRITTEN IN 24 HOURS · 10,000+ SITES RUN · 300+ CLIENTS SINCE 2021