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ECOM & RETAIL MARKETING SERVICES

Transformed PacFul from print provider to marketing services platform

A traditional commercial printer rebuilt as a marketing services hub. Client-specific storefronts on PTI MarcomCentral plus 5 Ricoh Pro C901s now process 500+ daily jobs for 50+ retainer clients.

CLIENT
PacFul
ENGAGEMENT
Platform + press partner
TIMELINE
2021 - 2024
RESULTS VERIFIED IN OPERATIONS + CLIENT ROSTER
PacFul case study hero
1 / 7 STOREFRONT + PRESS FLOOR 2024
CLIENT SNAPSHOT
FOUNDED 2021
SECTOR Print + marketing services
HQ Rancho Cordova, CA
PLATFORM MarcomCentral + Ricoh fleet
STACK PTI MarcomCentral, Ricoh Pro, workflow automation
RECOGNITION High-capacity digital print
BACKGROUND

A California commercial printer rebuilt as a marketing services hub

PacFul Inc., based in Rancho Cordova, California, started as a traditional print service provider in a crowded industry. Leadership saw commodity pricing eating margins and moved to become part of clients' marketing infrastructure. The vision was clear: on-demand storefronts, integrated workflows, and a tech-led offer that sits inside every client's marketing motion.
CHALLENGE

Shrinking offset margins as clients moved digital-first

MARGIN

Offset margins collapsing

Competitors drove offset prices down. Every job returned less than the run before.

DEMAND

Clients going digital-first

Buyers wanted integrated workflows and on-demand tools, not one-off print orders.

STACK

Tech stack lagging

Early click-print-deliver services worked but lacked the platform to grow into services.

APPROACH

Storefronts, variable data, and a Ricoh Pro digital press fleet

Client-specific storefronts

PTI MarcomCentral gave 50+ clients a branded, customized ordering intranet feel.

Variable data printing

Personalization at scale ran across direct mail, collateral, and campaign kits.

Ricoh Pro C901 fleet

Five high-capacity digital presses handled 500+ daily jobs with tight turnaround.

Workflow automation

Campaign and asset management integrated end to end so ops did not bottleneck.

Offset to digital transition

Cut cost per unit and raised quality while moving legacy runs onto digital presses.

Retainer client model

Monthly proactive support locked in a 50+ retainer client base for recurring revenue.

RESULTS

A marketing services powerhouse with 500+ daily jobs

Headline result: 500+ daily jobs across 5 digital presses for 50+ retainer clients.

500+
DAILY JOBS

Around 500 jobs processed daily across five high-capacity digital presses.

50+
RETAINER CLIENTS

Over 50 clients now run recurring campaigns through custom storefronts.

5
DIGITAL PRESSES

Five Ricoh Pro C901s installed for capacity, quality, and long-term scalability.

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