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Client
PacFul
Industry
Print · Marketing Services Provider
Engagement
Tech + Workflow transformation partner
Case № 077
2019 / 2024

Transformed PacFul from print provider to marketing services platform — 500+ daily jobs.

A traditional commercial printer reimagined itself as a marketing services hub — client-specific web storefronts on PTI MarcomCentral, automated campaign management, and 5 high-capacity Ricoh Pro C901s processing 500+ daily jobs for 50+ retainer clients.

Result
500+ daily jobs, 50+ retainer clients, 5 high-capacity digital presses.
Approach
PTI MarcomCentral storefronts + variable data printing + workflow automation + Ricoh Pro hardware.
Services
Tech Integration Web Storefronts Workflow Automation Marketing Services
Stack
PTI MarcomCentral · Ricoh Pro · Workflow automation
pacful.live LIVE
Daily jobs
500+
↗ scaled
Retainer clients
50+
↗ loyal
Digital presses
5
↗ Ricoh Pro
Daily job volume · annual curve ▲ 500+
PacFul case study
About the client

A California commercial print provider reimagined as a marketing services platform with client-specific storefronts.

Pacful Inc., headquartered in Rancho Cordova, California, began as a traditional print service provider in a highly competitive industry. Recognizing the need to move beyond commodity pricing, leadership integrated technology-driven services. Their vision: become integrated into clients' marketing infrastructure with on-demand storefronts.

i The challenge

Offset print commoditizing + clients moving digital-first + tech stack lagging.

Pacful relied on costly offset printing with shrinking returns. Competitors drove prices down. Clients shifted to digital workflows seeking integrated tools. Their initial "click, print, ship" services showed promise but lacked scalable tech to grow into a marketing services provider.

Pre-engagement baseline Month 0
Print process
Offset
Storefronts
Tech stack
Limited
ii The solutions

PTI MarcomCentral storefronts + variable data + Ricoh Pro fleet + workflow automation.

We deployed client-specific web storefronts using PTI MarcomCentral, integrated variable data printing, and digitized campaign management. Ricoh Pro C901s installed for high-capacity, cost-effective workloads. Monthly proactive support ensured scalability.

01

Custom storefronts

50+ clients with full customization + intranet feel.

02

Variable data printing

Personalization at scale.

03

Ricoh Pro C901 fleet

Five presses handling 500+ daily jobs.

04

Workflow automation

Campaign + asset management integration.

05

Offset → digital transition

Reduced costs while improving turnaround.

Services used Tech Integration · Web Storefronts · Workflow Automation · Marketing Services
By the numbers

Strength in numbers.

Pacful moved from commodity printer to marketing services powerhouse — efficiency, personalization, automation. 50+ loyal clients, 500+ daily jobs, redefined market identity.

01 · Daily jobs
500+
Average 500 jobs processed daily across five high-capacity digital presses.
02 · Retainer clients
50+
Over 50 clients now rely on custom storefronts for seamless campaigns.
03 · Digital presses
5
Five Ricoh Pro C901s installed for capacity, quality, and scalability.
◇ ↗ Headline result · 500+ daily jobs Reporting cadence · monthly · capacity-tied