Redefine Web

Professional Services case study, 2023 to 2024

Drove 30% more leads and 16.8% higher quote conversions for Stanhope Insurance.

A specialist UK insurance broker ran paid search, CRO and SEO as one program, and grew 83% year over year.

PPC Strategy SEO Audit CRO Testing Landing Page Optimization
Homepage of Stanhope Cooper Insurance Brokers Limited, a Insurance · Specialist Broker · UK business, shown in a browser window
STANHOPECOOPER.COM
+30%
MONTHLY LEADS

Monthly leads from core service pages rose 30.4%, beating targets, with 83.41% growth year over year.

-8%
CPA

Cost per acquisition fell 8%, so campaigns became more profitable.

+16.8%
QUOTE CONV.

Faster test cycles lifted the "Get a Quote" form conversion rate by 16.8%.

Headline result · +30% monthly leads Reporting cadence · weekly · CRO-tied

CLIENT SNAPSHOT

Profile UK specialist broker
Sector Specialty insurance · non-standard homes
HQ United Kingdom
Recognition Top UK specialist insurer
Engagement PPC + CRO + SEO partner
Timeline 2023 / 2024
Platform WordPress + VWO

The brief

A specialist insurance broker trusted for non-standard properties, high-value homes and personal collections.

Stanhope Insurance is a specialist insurance broker. Clients trust it to insure non-standard properties, high-value homes and collections such as watches and fine jewelry. It also offers life and private medical insurance.

Its tailor-made service set Stanhope apart from the usual products sold through comparison sites. Still, growth was hard. Competition was fierce, CPA kept rising and too few visitors asked for a quote.

The problem

Big-brand rivals, E-A-T pressure and weak conversion rates.

Stanhope Insurance struggled to compete against larger brokers and comparison sites.

Its niche products were strong, but campaigns lacked sharp targeting. Clicks cost a lot, and so did each new client.

Google's E-A-T guidelines added pressure to prove it could be trusted.

Its service pages were heavy with regulatory detail. They were informative, but they overwhelmed visitors and cut conversions. Even paid traffic brought few results.

What we did

Tighter PPC, on-site CRO testing and signals that meet E-A-T.

We ran paid search and conversion testing side by side.

We rebuilt paid search into tight ad groups, added keywords and split them by buyer intent. At the same time, a CRO program made key changes on the site. We updated calls to action, simplified navigation and put reviews where people could see them.

Reviews in the hero banner, jump links and calls to action placed higher on the page all lifted quote requests.

RESULTS, CHARTED BEFORE AND AFTER
MONTHLY LEADS +30%
Before
After
CPA -8%
Before
After
QUOTE CONV. +16.8%
Before
After

BARS SHARE ONE SCALE PER CHART. BEFORE IS THE STARTING POINT.

Segmented ad groups

High-intent keyword groups, each with its own matching copy.

CRO via VWO testing

Landing page changes tested to over 97% confidence.

Reviews in hero

Customer reviews placed in the hero to meet E-A-T.

Calls to action moved up

Calls to action placed higher on the page to lift conversions.

Jump links and new navigation

Easier to find what you need on dense, rule-heavy service pages.

Quote-form redesign

The "Get a Quote" form moved to a more visible spot.

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WRITTEN IN 24 HOURS · 10,000+ SITES RUN · 300+ CLIENTS SINCE 2021