Redefine Web

Healthcare case study, 2023 to 2024

Grew The Awareness Centre traffic 157% with SEO and PPC for counseling and training.

One of London's largest counseling providers drew better clients and more course applicants. Traffic rose 157%, course sign-ups rose 93% and qualified leads rose 68%.

SEO PPC Strategy Website Optimization Digital PR Content
Homepage of The Awareness Centre, a Mental Health · Counseling · London business, shown in a browser window
THEAWARENESSCENTRE.COM
+157%
WEB TRAFFIC

Rise in overall website traffic from SEO and digital PR.

+93%
COURSE SIGN-UPS

Rise in counseling course sign-ups from data-driven PPC.

+68%
QUALIFIED LEADS

Rise in qualified leads and inquiries across therapy services.

Headline result · +157% traffic and 93% sign-ups Reporting cadence · monthly · tied to enrollment

CLIENT SNAPSHOT

Profile Multi-location London
Sector Counseling and training · multi-location
HQ London, UK
Recognition One of London's largest counseling providers
Engagement SEO + PPC + PR partner
Timeline 2023 / 2024
Platform WordPress

The brief

One of London's largest counseling, psychotherapy and mental health providers, offering therapy, counseling courses and specialist training.

The Awareness Centre (TAC) is one of London's largest providers of counseling, psychotherapy and mental health services. It also runs accredited counseling training courses, which are a key part of its mission.

TAC saw how crowded its market had become and partnered with Redefine Web to redesign its digital strategy.

The problem

Strong demand, low search visibility and little awareness of the training courses.

Local demand was strong, but TAC's website was hard to find in search. Its service pages were poorly optimized, and the site lacked authority.

Its training courses were harder to find than those of rivals with stronger digital plans.

TAC needed visibility that lasts through SEO, plus quick wins it could measure through PPC.

What we did

An SEO base, PR authority and targeted PPC for courses.

A two-phase plan that builds long-term search strength first, then adds paid campaigns for courses and therapy services.

In phase one, we rebuilt the SEO structure. We refreshed the service pages and wrote blogs aimed at each buyer persona. Digital PR and link building made the site more trusted. In phase two, targeted PPC drove course sign-ups and service inquiries in specific locations.

RESULTS, CHARTED BEFORE AND AFTER
WEB TRAFFIC +157%
Before
After
COURSE SIGN-UPS +93%
Before
After
QUALIFIED LEADS +68%
Before
After

BARS SHARE ONE SCALE PER CHART. BEFORE IS THE STARTING POINT.

Refreshed service pages

SEO content for therapy and training.

Blogs for each buyer persona

Built around what buyers need most.

Digital PR and link building

Signals of authority in mental health.

PPC for course applications

Enrollments you can track directly.

Ongoing campaign tuning

Better return over time.

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WRITTEN IN 24 HOURS · 10,000+ SITES RUN · 300+ CLIENTS SINCE 2021