Redefine Web

Fashion marketing retainer plans that lower returns and grow VIP repeats

One retainer that runs Meta and TikTok ads, Klaviyo flows, on-store SEO, Pinterest, size-chart CRO, and VIP tier programs. Apparel marketing packages from $1,499 per month with quarterly reviews built in, on a six-month initial term that rolls on 30 days notice.

$1,499+
per month · published
30 days
brief to launch
90+
mobile Lighthouse · launch gate
+38% booked calls after rebuild
BLENDED CAC · WEEKLY
Fashion marketing retainer dashboard with an orders by channel bar chart and a Friday report on a phone
Trustpilot4.7/5★★★★★
Clutch5.0/5★★★★★
Google5.0/5★★★★★
DesignRush4.9/5★★★★★
GoodFirms5.0/5★★★★★
F6S5/5★★★★★
4.9 WEIGHTED AVERAGE, VERIFIED BY BRANDS THAT PAID FOR THE WORK

Three numbers every fashion founder can hold us to

If any of these looks familiar, the free SEO audit names the fix and what it's worth before you spend a dollar.

Fashion marketing retainer return rate chart flagging a third refunded, with net orders on a phone
PROBLEM 01 · RETURNS

DTC apparel returns eat margin before ad spend even prints a first order

Womenswear posts 30-45% return rates. Reverse logistics eats 3-5% of gross revenue every month. Silhouette-specific size charts, fit-model measurements on every PDP, and post-purchase fit reviews pull return rate down before the next drop lands, not after.

✓THE FIX · SIZE CHART REBUILD + FIT REVIEW LOOP
Fashion marketing retainer phones comparing the same catalog email again with one send per drop
PROBLEM 02 · KLAVIYO EPM

Klaviyo flows sit on default templates and ignore your drop cadence

Default Klaviyo earns $0.30-$0.50 per recipient. Drop-aware fashion flows earn $1.20-$1.80. A 14-flow rebuild with waitlist teasers, size-back-in-stock, and VIP restock alerts closes the gap without adding a single new SKU.

✓THE FIX · 14-FLOW KLAVIYO REBUILD + SMS
Fashion marketing retainer ad review cutting forty ad sets to eight that convert, winners promoted
PROBLEM 03 · CREATORS

Creator budget spreads across 40 low-fit nano accounts instead of 8 that convert

GRIN and Aspire dilute creator spend across 40 nano accounts. 8 vetted repeats beat them on ROAS. A tighter creator bench with TikTok Shop affiliate coverage delivers higher AOV per drop and lower first-order CAC across the whole calendar.

✓THE FIX · GRIN VETTING + TIKTOK SHOP AFFILIATES

Three outcomes every fashion retainer produces

Three numbers we sign against on every retainer. Each one is a launch criterion, not a hope.

Fashion marketing retainer product cards and an order placed screen with a margin tagged label

New-customer AOV that survives after ad spend

Meta, TikTok, and Google Shopping run under one plan. Every first order carries a channel and margin tag so you know which drop paid for itself first.

Fashion marketing retainer line chart rising with a highlighted point and a net revenue up label

A fashion return rate that stops eating margin

Model-height tags, sizing tool integration, and fit-content PDPs pull return rate 4 to 9 points inside 90 days on the fashion marketing retainer.

Fashion marketing retainer Friday report card with line items, a signature and one signed sheet label

One fashion retainer lead, one monthly P&L view

You stop paying five vendors and getting conflicting spreadsheets. One named lead owns the roadmap and reports monthly on AOV, returns, and VIP repeat.

Four stages, every step ends in a sign-off

Fixed scope, fixed cadence, fixed accountability. Nothing moves to the next stage until your leadership signs off on the phase deliverable.

WEEK 1

Full brand audit + Shopify and Klaviyo baseline

Shopify, Klaviyo, ad accounts, PDPs, size charts, returns data, and review flow all audited against first-order margin. Written report with the top 3 revenue-moving fixes signed off by founder + ops lead before we spend a dollar.

✓SIGN-OFF · TOP 3 FIXES
WEEKS 2 TO 3

12-month roadmap tied to your drop calendar

Quarterly roadmap sized against drop cadence and category margin. Occasion wear and premium AOV get priority over basics. Every quarter has a written revenue projection so you know what should hit new-customer and VIP repeat lines.

✓SIGN-OFF · ROADMAP + MRR
MONTH 1+

Every channel running under one named lead

Meta, TikTok, Pinterest, Google Shopping, Klaviyo, and retention flows all executed by a single accountable fashion retainer lead. No handoffs between agencies. No cross-team blame. One number to call when a drop lands hot.

✓CADENCE · WEEKLY
EVERY 90 DAYS

Quarterly scale review

Weekly test cycles tied to Shopify-verified new-customer orders and return rate. Quarterly review with founder + ops lead showing what drops drove, what returns cost, what next-quarter budget should be across channels.

✓CADENCE · QUARTERLY

What you actually get from our fashion marketing retainer

Five phases, every item listed. Fixed scope, defined deliverable per phase, written sign-off on the phase gate.

Fashion marketing retainer channels by margin table, scored on margin with the top three funded
1 WEEK

Full brand audit + Shopify baseline in week one

Week one. PDPs, size charts, ad accounts, review flow, and Klaviyo core flows all audited against first-order margin. Written report with the top 3 revenue-moving fixes signed off by founder + ops lead before we spend a dollar.

PHASE DURATION
1 WEEK
SIGN-OFF
AUDIT
✓GATE · TOP 3 FIXES LOCKED
// DELIVERABLES
✓
Multi-channel auditMeta, TikTok, Pinterest, Google Shopping, Klaviyo, and Amazon Fashion all scored against first-order margin impact for the brand.
✓
Shopify + returns baseline pulledShopify, Klaviyo, and returns platform data captured as day-one baseline for CAC, AOV, return rate, and repeat-purchase tracking.
✓
Written auditEvery finding, every prioritized fix, every revenue projection in writing. Founder + ops lead both sign off on scope before work starts.
✓
Top 3 revenue fixes lockedWhat we do first is signed off, not sprung on you; prioritized by dollar impact and time-to-fix against the drop calendar.
✓
Competitor drop cadence readCategory leaders benchmarked on drop frequency, AOV, VIP tier structure, and Meta and TikTok creative velocity per quarter.
✓
Attribution gap mapWhere clicks stop being tracked, where CAPI misses, where the gap between Shopify and ad platforms costs you real first-order margin.
Fashion marketing retainer quarterly plan board with four uneven columns of cards built around drops
2 WEEKS

12-month roadmap tied to your drop calendar

Weeks 2 and 3 build a 12-month quarterly roadmap sized against your drop cadence and category margin. Occasion wear and premium AOV lead. Every quarter has a written revenue projection so you know what should hit new-customer and VIP repeat lines.

PHASE DURATION
2 WEEKS
SIGN-OFF
QUARTERLY ROADMAP
✓GATE · MRR PROJECTION
// DELIVERABLES
✓
Quarterly channel roadmapQ1 to Q4 planned by drop, campaign, and content piece; every quarter has an explicit sign-off gate on scope and spend.
✓
Category profitability sortOccasion wear, premium, and outerwear lead. Basics and loungewear layered as base load, not headline focus in the ad plan.
✓
Written MRR projection / quarterQ1, Q2, Q3, Q4 targets sized against real market data plus your production capacity and 3PL lead times for the year ahead.
✓
Budget scoping per channelHow much goes to Meta, TikTok, Pinterest, Google Shopping each month; adjusted quarterly based on what performs against first-order margin.
✓
VIP driver mapWhich content, offer, or PDP most moves shoppers into Silver, Gold, and Platinum VIP tiers and higher lifetime spend per year.
✓
Reactivation cohort planDormant shoppers segmented by last-order date and category; win-back cadence written up front with size-back-in-stock triggers.
Fashion marketing retainer checklist turning six channel lanes into checked tasks, one seat, six lanes
MONTHLY CADENCE

Every channel run by one named fashion lead

From month 1, Meta, TikTok, Pinterest, Google Shopping, Klaviyo, and retention flows are all executed by a single named fashion lead. No handoffs between agencies. No cross-team blame. One number to call when a drop needs a same-day creative swap.

PHASE DURATION
MONTHLY CADENCE
SIGN-OFF
ONE NAMED LEAD
✓GATE · NO POD ROTATION
// DELIVERABLES
✓
Meta + TikTok + Pinterest + retargetingEvery paid channel run by the same lead; attribution built once, not fought over across two vendors and three dashboards.
✓
Google Shopping + PMax + PDP schemaFeed hygiene, category page SEO, and PDP schema all coordinated as one connected fashion program under the same lead.
✓
Klaviyo fashion flows + SMS14 drop-aware flows including waitlist teaser, size-back-in-stock, VIP restock, and post-purchase fit review tied to Shopify.
✓
Creator vetting + TikTok Shop8 vetted creators built into a recurring bench with TikTok Shop affiliate coverage, not 40 nano posts you cannot measure.
✓
Weekly test cycles across channelsAd copy, keywords, landing pages, creator angles; every test measured against a first-order margin number, not a click.
✓
Review response managementEvery Google, Yotpo, and Judge.me review answered inside 24 hours in a voice matched to your fashion brand tone.
Fashion marketing retainer test of add to bag and checkout screens, scored on orders kept, winner promoted
WEEKLY CYCLES

Weekly testing tied to Shopify-verified orders

Every week, cross-channel testing runs against Shopify-verified new-customer orders and return rate. Ad copy, landing page CVR, size chart layout, review request timing, and retention cadence all measured against the number that pays your bills.

PHASE DURATION
WEEKLY CYCLES
SIGN-OFF
SHOPIFY-VERIFIED
✓GATE · SIGNED-OFF SHIFTS
// DELIVERABLES
✓
Cross-channel attributionEvery first-time order tagged to the click, creator, or drop trigger that drove the shopper into the checkout on that visit.
✓
Weekly written test notesWhat we tested last week, what won, what went live this week; three-line summary, no dashboard hunt required.
✓
PDP + checkout CVR testsA/B tests on hero image, size guide, fit review block, and express checkout; measured against orders kept post-returns.
✓
Budget shifting between channelsIf Pinterest is compounding faster than TikTok, budget moves; every shift signed off in the monthly retainer report.
✓
Ad copy + creative rotationTwo new UGC and creator variants per campaign per month; losing creative rotated off within 14 days of fatigue read.
✓
Bid + audience refinementNegatives, lookalikes, and interest layering tuned weekly to the searches that book higher-AOV occasion and premium buyers.
Fashion marketing retainer net revenue chart with line items and a phone inbox, net revenue signed
QUARTERLY REVIEWS

Quarterly scale reviews tied to real revenue

Every 90 days, founder and ops lead review what drops drove, what returns cost, what next-quarter budget should be. Scale decisions grounded in your Shopify data and 3PL capacity, not agency spend targets.

PHASE DURATION
QUARTERLY REVIEWS
SIGN-OFF
SCALE-TO-CAPACITY
✓GATE · YOY GROWTH REPORT
// DELIVERABLES
✓
Quarterly revenue attributionOrders by channel, revenue from marketing, cost per first order; all Shopify-verified numbers net of returns and refunds.
✓
Scale-to-capacity modelAd spend and drop velocity sized against your production capacity and 3PL bandwidth; no back-order spiral, no overspend.
✓
Next-quarter budget lockedExplicit sign-off on next quarter allocation across channels; no surprise invoices, no hidden shifts, no mystery drop budget.
✓
Year-over-year growth reportRolling 12-month view of MRR growth, CAC trend, return rate, and repeat-purchase trend; founder-first apparel metrics.
✓
Wholesale-to-DTC scopingWhen Nordstrom or Revolve is on the calendar, prep runs in parallel with DTC retainer, no re-onboarding tax on either channel.
✓
Category mix shift planningRoadmap for pushing higher-margin categories (occasion, outerwear, denim) up in the mix as production capacity opens.
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Four fashion marketing retainer tiers for every brand stage

Pick the tier that matches your brand stage. Move up or down a tier with 30 days notice. Ad spend billed separately at pass-through. Hover any feature for a plain-English explanation.

Foundation
$1,499MONTHLY
THE FOUNDATION:

Solo operators starting structured marketing

✓Blog posts / month: 1 ✓Service pages / quarter: 1 ✓On-page SEO + technical fixes ✓Google Business Profile management, for local markets ✓Automated review requests, where reviews drive the category ✓Booked-lead pipeline report: Monthly ✓Strategy calls: Quarterly
Get a Foundation quote →
MOST POPULAR
Growth
$2,499MONTHLY
EVERYTHING IN FOUNDATION, PLUS:

Established operators wanting steady new-customer flow

✓Blog posts / month: 2 ✓Service pages / quarter: 2 ✓On-page SEO + technical fixes ✓Google Business Profile management, for local markets ✓Google Ads management: Up to $3K ✓Automated review requests, where reviews drive the category ✓Review response management
Get a Growth quote →
Scale
$3,999MONTHLY
EVERYTHING IN GROWTH, PLUS:

High-growth businesses; adds paid media management

✓Blog posts / month: 4 ✓Service pages / quarter: 4 ✓On-page SEO + technical fixes ✓Google Business Profile management, for local markets ✓Programmatic service-line SEO ✓Google Ads management: Up to $8K ✓Meta ads management
Get a Scale quote →
Enterprise
Starts at $6,000MONTHLY
EVERYTHING IN SCALE, PLUS:

Multi-location, multi-brand or group operators

✓Blog posts / month: Custom ✓Service pages / quarter: Custom ✓On-page SEO + technical fixes ✓Google Business Profile management, for local markets ✓Programmatic service-line SEO ✓Google Ads management: Unlimited ✓Meta ads management
Request an Enterprise proposal →

6-month initial term. Rolls on 30 days written notice after. Ad spend billed separately.

Every retainer feature, tier by tier

HOVER ANY FEATURE FOR A PLAIN-ENGLISH EXPLANATION TAP ANY FEATURE FOR A PLAIN-ENGLISH EXPLANATION SCROLL THE TABLE SIDEWAYS FOR EVERY TIER
Content + SEO+
FEATURE
FOUNDATION
GROWTH
SCALE
ENTERPRISE
Blog posts / month
1
2
4
Custom
Service pages / quarter
1
2
4
Custom
On-page SEO + technical fixes
✓
✓
✓
✓
Google Business Profile management, for local markets
✓
✓
✓
✓
Programmatic service-line SEO
—
—
✓
✓
Paid media+
FEATURE
FOUNDATION
GROWTH
SCALE
ENTERPRISE
Google Ads management
—
Up to $3K
Up to $8K
Unlimited
Meta ads management
—
—
✓
✓
Landing page CRO tests
—
—
Monthly
Weekly
Reviews + reputation+
FEATURE
FOUNDATION
GROWTH
SCALE
ENTERPRISE
Automated review requests, where reviews drive the category
✓
✓
✓
✓
Review response management
—
✓
✓
✓
Competitor tracking, local pack included where it applies
—
✓
✓
✓
Reporting + strategy+
FEATURE
FOUNDATION
GROWTH
SCALE
ENTERPRISE
Booked-lead pipeline report
Monthly
Monthly
Bi-weekly
Weekly
Strategy calls
Quarterly
Monthly
Monthly
On demand
Dedicated account lead
—
—
✓
✓
Case studies See all case studies

Real fashion brands, real numbers

Each one includes where the client started, what we changed and what happened.

Homepage of French Crown, a Fashion · D2C apparel business, shown in a browser window
Fashion · D2C apparel

Grew Google Ads revenue 121% and organic users 106% for French Crown

French Crown was underperforming online, with weak search visibility and paid campaigns that spent without reaching the right shoppers. One connected plan across SEO, site experience and paid media grew Google Ads revenue 121% and organic users 106%.

Read the French Crown case study →
+121%
Google ads revenue
+165%
Criteo revenue
+106%
Organic users
Homepage of World Nomads, a Travel Insurance · Global · Adventure business, shown in a browser window
Travel Insurance · Global · Adventure

Drove 412K conversions and 150% customer growth at World Nomads.

World Nomads insures travelers in 100+ countries. Broad Google Ads, weak landing pages and no follow-up hurt sales and retention as travel recovered. We rebuilt global keyword research, optimized Google and LinkedIn Ads, built better landing pages and set up automated follow-up emails. The campaigns drove 412K conversions at a $21 CPA, and customers grew 150% across $8.72M in managed spend.

Read the World Nomads case study →
150%
Customer growth
412K
Conversions
$21
CPA
Homepage of Mission Pet Health, a Veterinary · 400+ Locations business, shown in a browser window
Veterinary · 400+ Locations

Grew Mission Pet Health leads 54% across 400+ veterinary clinics in the US.

Mission Pet Health, a veterinarian-owned network of 400+ animal hospitals, ran paid campaigns in silos. Its budgets ignored each clinic's capacity. We merged the ad accounts, launched Performance Max and Local Services Ads, and tied budgets to clinic capacity and financial data. Leads grew 54% year over year, ROAS beat its 12-month goal by 74% and efficiency improved 11% while spend scaled.

Read the Mission Pet Health case study →
54%
Lead growth
74%
ROAS goal beat
11%
ROAS efficiency

CLIENT WORDS

Vendor and buyer leads went from unpredictable to a monthly forecast we could staff against. First agency that treated the CRM as the scoreboard, not the ad account.
Callan Pang
Marketing Manager, Abels Residential
Verified via NPS survey
Forecastable pipeline CRM-tied reporting
Abels Residential website homepage in a browser window, a property management hero over a modern interior
1 / 10

Selected clients we've run full marketing programs for

  • Armanino
  • BSH
  • Delicate Dental
  • Government Legal Department
  • Hightop Health
  • LifeStance Health
  • Marmalade
  • Montegra Capital Resources
  • Noelle Collins Dental Clinic
  • Oxford Capital
  • Paquin & Carroll Insurance
  • PCO Bookkeepers & M&A Specialists
  • Peaceful Mind Psychology
  • Peak Accounting Solutions
  • Pelvic Rehabilitation Medicine
  • RiverSaaS Capital
  • Rosenbaum Personal Injury Lawyers
  • Smile Design Dentistry
  • Stanhope Capital Group
  • Stella Maris
  • Tilghman Builders
  • Toyota
  • Uptime
  • VP Dental & Medical Supplies
  • Wilentz Attorneys at Law

See what one accountable program could be worth

Move the sliders to your numbers. One team across search, ads and the site, measured on the same conversion rate.

Added revenue per month
/mo

What a 20% improvement on your current conversion rate adds, at today's traffic.

Free · Written findings · Yours to keep

Fashion marketing retainer questions from apparel founders

From real quote calls with DTC apparel founders. Anything else, ask on the strategy call and get an answer in the recap.

PREFER TO TALK?
hello@redefineweb.com →

A fashion marketing retainer at Redefine Web runs across four published tiers, $1,499 to $3,999 per month on Foundation through Scale, with Enterprise starting at $6,000/mo for multi-region and luxury brands. Foundation at $1,499/mo fits solo indie brands under $80K/mo running Shopify plus Meta plus Klaviyo. Growth at $2,499/mo is where most $80K to $200K/mo brands land once they add TikTok, Pinterest, and return-rate CRO. Scale at $3,999/mo fits $250K+/mo brands running 6 to 24 drops a year, VIP tier programs, and wholesale alongside DTC. The tier moves with revenue stage and channel complexity, not with your ad spend. We do not skim a percent of media. Ad accounts stay in your name on Shopify and every ad platform. Every plan runs a 6-month initial term, then rolls with 30 days notice. Ad spend is billed separately at pass-through cost, not marked up. Every retainer bills on the first of the month with net-15 terms, so cash flow stays predictable across drop weeks and off weeks.

A marketing retainer is a fixed monthly fee that buys a defined scope of ongoing work from an agency, in exchange for consistent output and one accountable lead. A fashion marketing retainer specifically bundles the channels an apparel brand needs every month: Meta and TikTok ads, Klaviyo email and SMS, Google Shopping, on-store SEO, PDP and size-chart CRO, and drop calendar support. It replaces the pattern of paying three or four different vendors for pieces of the marketing stack, each with their own onboarding, dashboards, and finger-pointing. The retainer format works when the scope is fixed, the deliverables are written down, and there is a named lead on the account. It fails when the agency treats it as open-ended time and materials with no output guarantees. Redefine Web publishes tier scope, weekly and monthly deliverables, and KPIs in writing before any brand signs, so you know exactly what a retainer produces each month.

In advertising specifically, a retainer covers ongoing paid media management for a set monthly fee. For a DTC fashion brand that means daily bid and budget adjustments across Meta, TikTok, Pinterest, and Google Shopping, weekly creative refresh, monthly audience and lookalike rebuilds, and a written report of what worked. The retainer fee is separate from the ad spend itself. Ad spend runs through your own accounts and cards, billed pass-through with no markup. A common apparel setup on the Growth tier: $2,499/mo retainer, $5,000 to $25,000/mo in Meta and TikTok media through your accounts, weekly test cycles measured against Shopify-verified new-customer orders. A pure ad-only retainer is narrower than a full retainer, which layers in Klaviyo flows, PDP CRO, size-chart work, and organic search alongside the paid side. Redefine Web sells the full stack because paid alone rarely fixes the return rate and repeat rate that decide apparel margin over the year.

For a DTC apparel brand doing $80K/mo or more with 6+ drops a year, a fashion marketing retainer usually beats project billing. Three reasons. First, drop cadence needs continuous prep, not one-off sprints. Waterfall support, waitlist teasers, creator seeding, and post-launch retargeting need to be running every month, not booked project by project. Second, one accountable lead across Meta, TikTok, Klaviyo, and Shopify means attribution is built once, not fought over between vendors. Third, a retainer forces the agency to earn the fee monthly. Redefine Web publishes the deliverables list in writing, so you can see what you paid for. Below $80K/mo the math flips. Solo indie brands with limited ad budget often do better on a small Foundation tier plus quarterly project work. Above $250K/mo the retainer is usually the only structure that keeps up. Public benchmarks from Business of Fashion land in this same range for most DTC brands.

Monthly retainer cost for a DTC apparel brand at Redefine Web starts at $1,499/mo on the Foundation tier, $2,499/mo on Growth, $3,999/mo on Scale, and from $6,000/mo on Enterprise. Cost is decided by three inputs: revenue stage, channel count, and drop frequency. A $60K/mo brand running Meta plus Klaviyo plus Shopify usually fits Foundation. A $150K/mo brand adding TikTok and Pinterest usually needs Growth. A $300K/mo brand running 12+ drops a year with VIP tiers usually lands on Scale. Ad spend is separate and billed pass-through. Nothing is marked up. There is no percent-of-media fee. Every tier includes one named fashion retainer lead who owns the account, not a rotating pod. Contract term is 6 months to give the roadmap room to compound, then rolls month to month with 30 days notice. Move up or down between tiers with 30 days notice as revenue and channel mix change. Cancellation returns Meta, TikTok, Klaviyo, and Shopify assets to you in full.

A retainer fee is priced against three things a fashion agency needs to deliver every month: hours of operator time, scope of deliverables, and the outcome the fee is tied to. Redefine Web prices tiers against published scope so brands can compare apples to apples. Foundation buys 20 to 30 hours a month of operator time on Meta plus Klaviyo plus Shopify SEO. Growth buys 40 to 60 hours across Meta, TikTok, Pinterest, Klaviyo, and PDP CRO. Scale buys 80+ hours plus VIP program build and drop waterfall support. Underneath the hours, the fee also covers tools and platforms the brand does not need to license separately, and the reporting cadence that ties every dollar to Shopify-verified orders. A well-priced retainer plan prints one number a founder can defend to their board: cost per new customer, net of returns, tracked weekly. Any fee that cannot map back to that one number is priced against agency inputs, not brand outputs.

A monthly marketing plan for a DTC apparel brand starts with the drop calendar, not the ad platforms. Pick the drops the month has to hit, size the revenue target per drop, then work backwards into channel budgets, creative needs, and Klaviyo flow updates. Redefine Web builds the monthly plan on four blocks. Block 1: channel budgets for Meta, TikTok, Pinterest, Google Shopping across the month, adjusted for drop-week versus off-week spend. Block 2: Klaviyo flow and campaign calendar, including waitlist teasers, VIP restock alerts, and post-purchase fit reviews. Block 3: PDP and size-chart updates tied to the incoming drop SKUs. Block 4: weekly test cycle plan with what gets measured against Shopify-verified new-customer orders. The plan is written up front, signed off by founder plus ops lead, and revisited in the monthly review. Nothing gets added mid-month without written scope change, so budgets and creative loads never surprise anyone on the brand side.

Every retainer at Redefine Web delivers four things a solo apparel brand cannot easily run in-house. Two-plus SEO blog posts, monthly on-page and PDP fixes, active Google Shopping and PMax management, and 14 drop-aware Klaviyo flows wired to Shopify. Growth adds Meta and TikTok on up to $5,000 in monthly spend, weekly landing-page tests, and a size-chart CRO pass per category. Scale layers Pinterest, VIP tier programs, launch waterfall support for every drop, and bi-weekly PDP A/B tests. Enterprise adds wholesale channel prep for Nordstrom or Revolve alongside DTC, plus a dedicated fashion account director for multi-region brands. Every tier includes one named fashion retainer lead who owns the account end to end. No handoffs between an SEO team, an ads team, and a Klaviyo team. Reporting cadence is weekly written notes plus a monthly call with founder and ops lead. Everything the retainer produces stays inside your Shopify and ad accounts on cancellation.

Meta and TikTok on the Growth tier usually book first paid orders inside 7 to 14 days from launch, once CAPI and PDPs are live. Klaviyo flow revenue climbs inside the first 30 days as drop-aware sequences replace default templates. Pinterest and Google Shopping compound slower. Category page rankings on queries like "linen midi dress" or "wide-leg denim" tend to move in weeks 6 to 12. Steady organic order flow lands by month 4 to 6. Return-rate work starts showing in Klaviyo fit-review responses by day 30 and in the returns platform data by day 60 to 90. Core Web Vitals fixes to the storefront, measured against Core Web Vitals, deploy in weeks 1 to 3 and raise PDP conversion rate 6 to 12% inside the first 60 days. We report first-order revenue and repeat revenue separately so drop-heavy months do not look like flat baselines to the founder. The monthly report also flags any channel that is still climbing versus one that has plateaued for two straight cycles in a row.

Typical channel mix for a DTC apparel brand at $200K/mo revenue on our fashion retainer. Meta and Instagram at 40 to 50% of paid spend, still the workhorse for conversion on contemporary womenswear. TikTok Ads and TikTok Shop at 25 to 35%, dominant for streetwear, Gen Z casual, and viral micro-trend brands. Pinterest at 10 to 20%, the highest-converting channel for occasion wear, wedding, and home-adjacent lifestyle apparel. Google Shopping and PMax at 10 to 15%. Klaviyo email and SMS drive another 25 to 40% of revenue on their own, wired across every tier. A vintage or resale-heavy brand shifts hard to TikTok. A modest fashion or hijab brand shifts hard to Pinterest and Meta. A menswear brand at $100+ AOV shifts more to Meta and Google. The mix is never static. It is reviewed monthly against Shopify-verified new-customer orders, with budget shifting to whichever channel is compounding fastest at first-order margin, not top-line revenue reported inside the ad platform.

Yes, on Growth tier and above. Fashion runs on drop cadence, not steady evergreen. Scale tier at $3,999/mo explicitly adds launch waterfall support because most brands doing $250K+/mo run 6 to 24 drops a year and the whole retainer bends around that calendar. What waterfall support means. 30 days before drop, teaser campaign on Meta and TikTok, waitlist signup on Klaviyo, PDP staged with placeholder image and email capture. 14 days before, creator seeding for drop-specific pieces and PR sends to the 6 to 10 editors covering your category. Drop day, full Meta and TikTok launch, email and SMS blast to the waitlist, PDP live with real inventory. 7 days after, retargeting cart abandoners with size-availability updates, and VIP tier gets first restock notice. Every step is written into the monthly plan up front, signed off by founder plus ops lead, so nothing slips. Post-drop debrief is added to the next month plan inside 5 business days.

Size chart work is inside every fashion retainer starting at Foundation, and it is one of the highest-ROI things we do in the first 60 days. Most apparel brands publish a single generic size chart applied globally. That is what drives 40% of returns and 60% of chargebacks around fit complaints. What we do on the retainer. Silhouette-specific size charts, separate for tops, bottoms, dresses, outerwear, and swim. Cross-brand size comparison notes like "runs true to Everlane, one size larger than Reformation" on PDPs where the audience overlaps. Fit-model measurements plus garment measurements laid flat: chest, waist, hip, front rise, back rise, inseam. Every PDP tagged with model wearing size X, height Y, weight Z. Scale tier adds sizing tool integration with Kiwi Sizer, Fit Analytics, or Bold Sizes. Return rate on womenswear typically drops 4 to 9 percentage points inside 90 days once size-chart work goes live. That drop compounds into repeat-purchase rate over the next two quarters.

Week 1. Kickoff call, account handover for Shopify, Klaviyo, Meta Ads, TikTok Ads, Pinterest, Google Ads, and Amazon Seller Central if in scope. Full audit of PDPs, size charts, checkout flow, returns data, and Klaviyo core flows. Written 30-60-90 plan delivered by end of week 1. Weeks 2 and 3. Size chart rebuild per silhouette. Klaviyo core flow refactor with fashion-specific triggers. Meta CAPI and Google Enhanced Conversions validation. PDP copy and imagery audit on top 20 SKUs by revenue. First round of ad creative into rotation. Return-rate baseline captured for the 90-day comparison. Week 4. First monthly report showing what moved, what did not, next month plan. Content briefs approved for month 2. Next drop calendar written if launch support is in scope. Every step is signed off by founder plus ops lead, so nothing goes live without you knowing. The 30-day mark also triggers the first written scope review against the signed retainer plan.
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