Redefine Web

Home Services Website Maintenance Built to Keep Jobs Booked

Managed maintenance and hosting for HVAC, plumbing, roofing, electrical, and remodeling shops from $199/mo. ServiceTitan and Housecall Pro webhooks watched, Jobber booking form QA on every deploy, Google Business Profile review sync, click-to-call tracking checked, weekly patching, and a 99.9% written uptime SLA on every plan.

99.9%
WRITTEN UPTIME SLA
60s
BOOKING WIDGET PING
30 min
HUMAN RESPONSE SLA
60s BOOKING WIDGET PING · 5 GLOBAL POPS
99.9% SLA · EVERY PLAN
Home services website maintenance site health, backups and updates dashboard, four things watched
Trustpilot4.7/5★★★★★
Clutch5.0/5★★★★★
Google5.0/5★★★★★
DesignRush4.9/5★★★★★
GoodFirms5.0/5★★★★★
F6S5/5★★★★★
4.9 WEIGHTED AVERAGE · VERIFIED BY HVAC, PLUMBING, AND ROOFING OWNERS THAT PAID FOR THE WORK

Three ways your maintenance vendor puts your home services jobs at risk

If any of these looks familiar, the free website audit names the fix and what it's worth before you spend a dollar.

Home services website maintenance phones comparing missed calls nobody knew with alerts known in a minute
PROBLEM 01 · BROKEN BOOKING WIDGET

ServiceTitan, Housecall Pro, and Jobber widgets 404 after vendor pushes and nobody flags it

Every dispatch vendor pushes updates on their own schedule. A ServiceTitan or Housecall Pro widget quietly returns a 404 or a blank iframe after a platform patch. Homeowners looking to book a furnace tune-up hit the form, get nothing, and call the shop down the road. Owners find out 3 to 5 jobs a week at $450 average ticket got lost before anyone noticed.

✓THE FIX · SERVICETITAN + JOBBER WEBHOOK IN 60S
Home services website maintenance cracked key list with four failed rows beside a phone rotated view
PROBLEM 02 · GBP REVIEW DRIFT

Google Business Profile review sync breaks and your star count on the site drops behind reality

Podium, Birdeye, and GBP review widgets rely on API tokens that rotate. When the token expires, your site still renders 12 reviews while your actual Google Business Profile is sitting at 340. Homeowners comparing three quotes read the outdated star count, and organic click-through drops on the map pack. A generic care plan never checks the token.

✓THE FIX · GBP TOKEN + REVIEW SYNC WATCHED
Home services website maintenance summer ad table flagged wrong season beside a locked winter offer table
PROBLEM 03 · SEASONAL OFFER STUCK

Summer AC tune-up and winter furnace landing pages run the wrong offer for months

A generic care plan lets July still show the February $89 tune-up. Google Ads Quality Score tanks because the offer on the page contradicts the ad copy. Cost per lead jumps from $58 to over $1,400 while nobody rotates the landing page. Every season swap needs a real human on the calendar, not a note in a spreadsheet.

✓THE FIX · SEASONAL LANDING PAGE ROTATION EVERY MONTH

Three outcomes every home services maintenance retainer produces

Three numbers we sign against on every care plan. Each one is a launch criterion, not a hope.

Home services website maintenance credit card with three line items and a total, disc back by itself

Uptime watched every 60 seconds by real humans

If your site goes down, we know before homeowners do. 99.9% uptime SLA on every plan, with service credits when we miss the number.

Home services website maintenance weekly calendar with a shield on Wednesday, one item quarantined

Compliance-aware security for home services shops

WAF, daily malware scans with auto-quarantine, weekly patching, WCAG 2.1 AA monitoring, service-area schema checks, and Consent Mode v2 baked in.

Home services website maintenance schedule grid with one highlighted block and a countable balance tag

Monthly content edits for seasonal swaps

Performance tune-ups, image and CDN work, plus 1 to 4 content edits a month for seasonal offer swaps, gallery adds, and calculator edits.

Four stages. Every step ends in a sign-off

Onboarding gets you access, credentials, and a full baseline scan on day one. From there, infrastructure, monitoring, and monthly reporting run without your input until you need something changed for a seasonal offer, a paid flight, or a new service area.

DAY 1

Access, credentials, and baseline scan

Hosting, DNS, WordPress admin, ServiceTitan or Housecall Pro API keys, Jobber credentials, GBP owner access, and Podium tokens logged with rotation schedule. Off-site backup taken and restored on staging to prove it works. Full baseline security, speed, and accessibility scan documented in writing.

✓SIGN-OFF: ACCESS + BACKUP
ONGOING

Managed hosting, CDN, and WAF

Managed LiteSpeed hosting for WordPress home services sites. Cloudflare CDN with edge cache tuned for before/after gallery photos and service video. WAF blocking bot and brute-force traffic before it reaches the origin. 99.9% written SLA on every plan with service credits when we miss.

✓MANAGED + CDN + WAF
WEEKLY

Patches tested on staging first

Core, plugin, and theme updates tested on staging before they touch production. ServiceTitan, Housecall Pro, Jobber, Podium, GBP, and LSA embeds regression-tested on every deploy. Rollback path automated and under 5 minutes if a patch breaks the booking widget or click-to-call tracking.

✓ROLLBACK UNDER 5 MIN
24/7

Uptime, malware, and booking widget watched

5 global POPs pinging your site, booking forms, dispatch webhooks, and click-to-call tracking every 60 seconds. Malware scan every 24 hours with auto-quarantine. Named engineer paged inside 30 minutes if anything trips, storm-surge incidents escalated sev-1 by default.

✓30-MIN RESPONSE SLA

What you actually get from our home services website maintenance

Five phases, every item listed. Fixed scope, defined deliverable per phase, written sign-off on the calendar for every seasonal offer swap and service page update.

Home services website maintenance keys and backups panel with seven checked backups, came back whole
DAY 1

Access, baseline scan, and first backup on day one

Day one covers WordPress admin, DNS, hosting credentials, ServiceTitan or Housecall Pro API keys, Jobber logins, GBP owner access, and a full baseline security, speed, and accessibility scan documented in writing. First off-site backup taken and restored on staging to prove it works before we touch anything on the live site.

PHASE DURATION
DAY 1
SIGN-OFF
BASELINE SCAN
✓GATE · FIRST BACKUP VERIFIED
// DELIVERABLES
✓
Access + credentials loggedWordPress admin, hosting, DNS, ServiceTitan, Housecall Pro, Jobber, Podium, GBP owner access, and LSA account keys logged with a rotation schedule.
✓
Full site backup (off-site, verified)Encrypted off-site backup running before end of day one, on your tier's schedule. First backup restored on staging to prove it works.
✓
Baseline scan reportSecurity posture, Core Web Vitals baseline, plugin and theme health, service-area schema review, disk usage, and WCAG 2.1 AA gaps. All captured before we touch anything.
✓
Support escalation sheet sharedEmergency numbers, ticket process, 30-minute response coverage. Owner and office manager both have it before day one closes.
✓
Plugin + integration inventoryEvery WordPress plugin cataloged with version, license, dependency, and business owner. ServiceTitan, Housecall Pro, Jobber, Podium, and LSA mapped.
✓
ADA + consent snapshotWCAG 2.1 AA posture, cookie consent banner state, Consent Mode v2 wiring on GA4 and Google Ads captured in writing.
Home services website maintenance code editor with a highlighted line and a four step log, swarm turned back
99.9% SLA · EVERY PLAN

Managed hosting, CDN, and edge cache on your production domain

Managed LiteSpeed hosting for WordPress home services sites. Cloudflare CDN with edge cache tuned for before/after gallery photos and service video so a homeowner gets HTML from a nearby POP, not from a single origin. WAF blocking bot and brute-force traffic before it reaches your site.

PHASE DURATION
99.9% SLA · EVERY PLAN
SIGN-OFF
CDN + EDGE CACHE
✓GATE · WAF + DDOS SHIELD
// DELIVERABLES
✓
Managed LiteSpeed WordPressIsolated resources with proper caching, PHP tuning, and object-cache sized for your summer AC surge and winter furnace season traffic pattern.
✓
CDN + edge cacheCloudflare plus CDN so a homeowner gets before/after gallery photos and service video from a POP nearby, not from a single origin server.
✓
WAF + DDoS shieldBot traffic, brute-force login attempts, and known-bad IP ranges blocked at the edge. No traffic tax on your origin.
✓
SSL + HTTPS enforcedAuto-renewed SSL plus HSTS. Mixed content flagged and fixed. Search Console and Google Ads never break because of a cert expiry.
✓
Theme deploys with rollbackTheme deploys via Git integration with a versioned rollback path on every push. No cowboy pushes to a live shop the day before a storm.
✓
Booking widget + LSA monitoredServiceTitan, Housecall Pro, Jobber booking widget and Local Services Ads embed watched with 60-second ping and same-hour fix if either drifts.
Home services website maintenance six site components moving to a checked list, reverses out of staging
WEEKLY PATCHES

Weekly core, plugin, and integration patches tested before production

Every week, core, plugin, and theme patches tested on staging before they touch production. If a patch breaks the booking widget, click-to-call tracking, or a service page, rollback in under 5 minutes. Small content edits, seasonal offer swaps, and before/after gallery adds covered inside the maintenance hours.

PHASE DURATION
WEEKLY PATCHES
SIGN-OFF
STAGING FIRST
✓GATE · ROLLBACK 5 MIN
// DELIVERABLES
✓
WordPress core + PHP + databasePatched to current stable weekly. Never behind by more than one minor release on home services WordPress setups.
✓
Plugin / theme updates on stagingEvery third-party plugin update tested on staging with real booking form and click-to-call submissions before production.
✓
Dispatch + GBP + LSA QAEvery theme deploy runs the ServiceTitan, Housecall Pro, Jobber, Podium, GBP review sync, and Local Services Ads regression suite before going live.
✓
Small content edits includedService page copy tweaks, hero image swaps, seasonal offer rotation, before/after gallery adds, redirect adds, and promo bar edits. All covered inside the plan.
✓
GBP + LSA feed diffWeekly GBP posts and LSA lead-flow diff, disapproval alerts, and same-day fixes so map pack presence never pauses on you.
✓
Rollback under 5 minutesEvery deploy has an automated rollback path. Failed patches revert without a support ticket war room on a storm night.
Home services website maintenance phone site health view beside a weekly calendar, one person paged
24/7 COVERAGE

Uptime, speed, and malware watched every 60 seconds

24/7 coverage on your site. Uptime pings every 60 seconds from 5 global POPs. Malware scan every 24 hours with automatic quarantine. Speed check hourly. If anything trips, a named engineer is paged and on the incident inside 30 minutes.

PHASE DURATION
24/7 COVERAGE
SIGN-OFF
5 GLOBAL POPS
✓GATE · 30-MIN RESPONSE
// DELIVERABLES
✓
Uptime ping every 60 seconds5 global POPs (US East, US West, EU, APAC, LATAM) pinging your site, booking forms, dispatch webhook, and click-to-call tracking. False-positive filtering built in.
✓
Malware scan every 24 hoursFull-site scan against known malware signatures and WordPress IOCs. Auto-quarantine and owner notified same-hour.
✓
Speed check hourlyCore Web Vitals and full-page load tracked hourly on service pages, city pages, and the booking form. Regressions surface before CrUX field data.
✓
30-min response, storms + surgesOn-call engineer paged if anything trips. Real human, not a chatbot. Heat waves, cold snaps, and storm-surge nights carry the same coverage.
✓
ADA + consent posture checksWCAG 2.1 AA posture, service-area schema, and consent banner posture reviewed every 90 days. Written snapshot in the monthly report.
✓
Booking form regression testsSynthetic iPhone SE and Pixel booking form tests running on schedule so mobile conversion regressions surface fast.
Home services website maintenance six lines chart beside a phone inbox, one cause, one fix
MONTHLY REPORT

One monthly report tied to real home services metrics

Every month, one clear report showing uptime, average service page and city page load, patches applied, edit tickets closed, storm-day incidents, and any regressions with root cause and fix. Sent to owner and office manager, no chase.

PHASE DURATION
MONTHLY REPORT
SIGN-OFF
90-SECOND READ
✓GATE · ROOT CAUSE + FIX
// DELIVERABLES
✓
Uptime + SLA credit statusMonthly uptime against the 99.9% SLA on every plan. Service credit issued when we miss during a heat wave or paid flight.
✓
Average page load + CWV field dataReal-user data from Chrome UX Report. Not lab scores. What your homeowners actually experience on their phones.
✓
Patches applied + edit tickets closedWhat we patched, what we edited, what stayed the same. Full audit trail in case anything comes up on a seasonal swap.
✓
Incidents with root cause + fixZero incidents most months. When something does happen, root cause and fix documented in writing, sent inside 48 hours.
✓
GBP + LSA lead-flow statusWeekly GBP posts summary, LSA lead volume by service, and current map pack presence per service area.
✓
Seasonal surge readinessAhead of summer AC surge and winter furnace season, monthly readiness checklist showing load-test pass, on-call rota, and rollback plan.
Get a free home services maintenance audit.Written report in 24 hours
  • THREE FIXES YOU CAN APPLY
  • NO SALES DECK
  • 30-MIN RESPONSE SLA
Get my website audit No card needed. No sales call required.

Four home services maintenance tiers for every shop size

Pick the tier that matches your shop scale. Move up or down with 30 days notice after the initial 6-month term. No setup fees. Hover any feature name for a plain-English explanation.

Essential
$199MONTHLY

Stable sites that need patching, backups, and uptime

✓24/7 uptime monitoring ✓SSL monitoring + auto-renewal ✓WordPress core + plugin patching ✓Security scans: Weekly ✓Backups: Weekly ✓Content edits / month: 1 ✓Written monthly report
Get the Essential quote →
Most popular
Growth
$299MONTHLY

Sites with booking widgets and forms that must not break

✓24/7 uptime monitoring ✓SSL monitoring + auto-renewal ✓WordPress core + plugin patching ✓Security scans: Daily ✓Backups: Daily ✓Content edits / month: 2 ✓Booking, scheduling or quote-form integration monitoring
Get the Growth quote →
Scale
$499MONTHLY

High-traffic sites and businesses running paid campaigns

✓24/7 uptime monitoring ✓SSL monitoring + auto-renewal ✓WordPress core + plugin patching ✓Security scans: Daily ✓Backups: Daily + on-demand ✓Content edits / month: 4 ✓Booking, scheduling or quote-form integration monitoring
Request a proposal →
Enterprise
CustomMONTHLY

Multi-site estates and multi-brand groups

✓24/7 uptime monitoring ✓SSL monitoring + auto-renewal ✓WordPress core + plugin patching ✓Security scans: Continuous ✓Backups: Custom ✓Content edits / month: Custom ✓Booking, scheduling or quote-form integration monitoring
Request a proposal →

EVERY TIER: 6-MONTH TERM · 30 DAYS NOTICE AFTER · HOSTING INCLUDED · YOU OWN SITE, DOMAIN + DATA

Every maintenance feature, tier by tier

HOVER FOR DETAIL TAP FOR DETAIL SCROLL THE TABLE SIDEWAYS FOR EVERY TIER
Uptime + security+
FEATURE
ESSENTIAL
GROWTH
SCALE
ENTERPRISE
24/7 uptime monitoring
✓
✓
✓
✓
SSL monitoring + auto-renewal
✓
✓
✓
✓
WordPress core + plugin patching
✓
✓
✓
✓
Security scans
Weekly
Daily
Daily
Continuous
Backups
Weekly
Daily
Daily + on-demand
Custom
Content + integrations+
FEATURE
ESSENTIAL
GROWTH
SCALE
ENTERPRISE
Content edits / month
1
2
4
Custom
Booking, scheduling or quote-form integration monitoring
—
✓
✓
✓
Regulated-data form audit, where HIPAA or PCI applies
—
✓
✓
✓
Schema drift monitoring
—
✓
✓
✓
Performance + reporting+
FEATURE
ESSENTIAL
GROWTH
SCALE
ENTERPRISE
Core Web Vitals tune-up
—
Quarterly
Monthly
Monthly
Written monthly report
✓
✓
✓
✓
Analytics + lead tracking health
—
✓
✓
✓
Compliance + enterprise+
FEATURE
ESSENTIAL
GROWTH
SCALE
ENTERPRISE
Annual compliance audit
—
—
✓
✓
Multi-site dashboard
—
—
—
✓
Guaranteed support ticket response
48h
24h
Same day
4h
Case studies See all case studies

Real home services shops, real numbers

Each one includes where the client started, what we changed and what happened.

Homepage of Heaven on Earth Moving, a Moving · Houston business, shown in a browser window
Moving · Houston

Won 168% traffic growth and 100% Map Pack share, even while waiting on Google Business verification.

Heaven on Earth Moving lost nearly three months to a stalled Google Business Profile verification, just as Houston's moving season began. We built authority with strong backlinks, press and guest posts while we tuned on-site SEO. It won 100% Map Pack share for long distance movers, grew organic traffic 168% in six months and raised revenue 12% in a down market.

Read the Heaven on Earth Moving case study →
100%
Map pack share
+168%
Organic traffic
+12%
Revenue (yoy)
Homepage of Delta Services LLC, a Electrical Contracting · Commercial business, shown in a browser window
Electrical Contracting · Commercial

Drove 25K monthly visits and 250+ first-page keywords for Delta Services.

Delta Services, a commercial electrical contractor, had a strong name but an outdated website that was hard to navigate. It drew little traffic and rarely turned visitors into leads. We redesigned the site with easy navigation, brand storytelling, calls to action built to convert and solid SEO. It now draws 25K monthly organic visits, ranks on page one for 250+ keywords, and CPA fell 32%.

Read the Delta Services LLC case study →
25K+
Monthly visits
250+
First-page keywords
-32%
CPA
Homepage of Next Gen Shutters, a Shutters + Window Treatments · Kent business, shown in a browser window
Shutters + Window Treatments · Kent

Drove 7K+ monthly visits and a 4.5% conversion rate at Next Gen Shutters.

Next Gen Shutters, a family-run installer in Sidcup, Kent, had an outdated site and almost no local search presence. Long inquiry forms cost it leads. We redesigned the site around its family-owned strengths, built SEO pages for each service area, placed clear calls to action and ran targeted PPC. Organic traffic grew to over 7,000 visits a month, 200+ keywords reached page one and conversion rose to 4.5%.

Read the Next Gen Shutters case study →
7K+
Monthly traffic
200+
First-page keywords
4.5%
Conversion rate

CLIENT WORDS

The team split our national spend by store catchment. Every location got its own landing page and creative. Booked eye exams up 47% inside two quarters with the same media budget.
Karen Williams
Head of Marketing, Vision Express
Verified via NPS survey
+47% booked eye exams Per-store attribution
Vision Express website homepage in a browser window, a prescription sunglasses offer above eye exam booking and eyewear
1 / 10

Selected clients we've run full marketing programs for

  • Armanino
  • BSH
  • Delicate Dental
  • Government Legal Department
  • Hightop Health
  • LifeStance Health
  • Marmalade
  • Montegra Capital Resources
  • Noelle Collins Dental Clinic
  • Oxford Capital
  • Paquin & Carroll Insurance
  • PCO Bookkeepers & M&A Specialists
  • Peaceful Mind Psychology
  • Peak Accounting Solutions
  • Pelvic Rehabilitation Medicine
  • RiverSaaS Capital
  • Rosenbaum Personal Injury Lawyers
  • Smile Design Dentistry
  • Stanhope Capital Group
  • Stella Maris
  • Tilghman Builders
  • Toyota
  • Uptime
  • VP Dental & Medical Supplies
  • Wilentz Attorneys at Law

See what one day of downtime actually costs

Move the sliders to your numbers. This is your own revenue, divided by the days it arrives on.

Revenue at risk per day offline
/day

A day of your own sales, from the traffic and conversion rate above. It does not count the ranking loss or the support hours an outage adds on top.

Free · Written findings · Yours to keep

Asked by home services owners, answered

From real quote calls with HVAC, plumbing, roofing, and remodeling owners. Anything else, ask on the strategy call and get an answer in the first 5 minutes.

PREFER TO TALK?
hello@redefineweb.com →

Home services website maintenance covers everything that keeps a shop site earning booked jobs after launch. That means hosting, SSL renewal, WordPress core and plugin patching on a weekly cadence, daily off-site backups, malware scans with auto-quarantine, and uptime monitoring at 60-second intervals from 5 global POPs. On a home services site it also means dispatch integration health for ServiceTitan, Housecall Pro, and Jobber, click-to-call tracking checks, Google Business Profile review sync, and Local Services Ads embed monitoring on every deploy. Content work is included too: seasonal offer swaps, before/after gallery updates, service-area map edits, financing calculator tweaks, and Consent Mode v2 wiring on GA4 and Google Ads. A monthly report shows uptime, Core Web Vitals field data, patches applied, and any incidents with root cause and fix documented. Every plan runs at $199, $299, or $499 per month with a 6-month term and you own the site, domain, and data on cancel.

Every WordPress home services site needs uptime monitoring, weekly core and plugin patches, encrypted off-site backups, SSL renewal, malware scanning, and Core Web Vitals monitoring. Real-user data from the Core Web Vitals report matters more than lab scores, because homeowners on 4G phones are the ones deciding whether to book or bounce off a slow page. Home services sites also need dispatch integration health checks for ServiceTitan, Housecall Pro, and Jobber, Podium and Birdeye review widget monitoring, click-to-call tracking on Google Ads and LSA, service-area schema, and monthly seasonal offer rotation. Summer AC prep, winter furnace prep, and storm-response landing pages need active swaps. Skipping any one of these lets a broken booking widget or a stale seasonal offer burn ad spend for weeks before anyone notices. A proper home services website maintenance plan runs all of it on a weekly cadence with staging-first deploys and rollback under 5 minutes.

Website maintenance cost per month for a home services shop runs $50 to $500 in most of the market. Cheap $50 plans cover hosting, plugin patches, and backups but skip dispatch integrations, review sync, and seasonal offer work. Full-service home services website maintenance from a specialist runs $199 to $499 per month with monthly content edits, ServiceTitan or Housecall Pro monitoring, and a real uptime SLA included in the retainer fee. Redefine Web maintenance tiers run $199/mo on Essential (single-location shops, no active paid spend), $299/mo on Growth (growing HVAC, plumbing, and roofing shops running Google Ads and LSA), and $499/mo on Scale (multi-location and franchise operations). Hosting is bundled into every tier, so you are not paying a separate host bill on top. Enterprise quotes cover multi-location HVAC and plumbing groups. Every plan runs on a 6-month term with month-over-month reporting and full ownership of the site on cancel.

Yes. A home services website needs monthly maintenance at minimum. Core WordPress, plugins, and PHP get security patches on a rolling basis. Skipping a month lets a known vulnerability sit exposed while bot traffic scans for it. Dispatch integrations for ServiceTitan, Housecall Pro, and Jobber push breaking changes 4 to 8 times a year. A monthly cadence catches those before homeowners hit a broken booking form and call the shop across town. Monthly work also covers the seasonal side of home services. Summer AC tune-up offers, winter furnace offers, spring roof inspection, and storm-response landing pages need active rotation. A site left alone through July still shows the February $89 tune-up, Google Ads Quality Score tanks, and cost per lead climbs. The monthly content edit covers the swap. Skip maintenance for a quarter and the price of fixing what broke, plus the lost booked jobs, is always more than the retainer would have cost.

On a home services site, the shop owner is legally responsible for the site being online, secure, and ADA accessible. Practically, most owners hire either a maintenance retainer or a part-time developer. A retainer wins on home services because the work spans hosting, security, dispatch integrations, review sync, Core Web Vitals, seasonal offer rotation, and Google Business Profile upkeep. A generalist developer covers WordPress but misses the local-search and dispatch pieces that drive booked jobs. Under a Redefine Web home services website maintenance plan, we own the site health, incident response, patches, backups, and monthly reporting. The shop owner or office manager owns approving seasonal offers and providing new before/after photos. Every incident gets a written report the next business day. Escalations to a named on-call engineer inside 30 minutes on Growth and above. Ownership of the code, hosting data, and export files stays with the shop, so nothing is held hostage on cancel.

Yes. Home services shop owners routinely hire a maintenance retainer to manage the site because the work is not a one-time job. You need patches, integrations, seasonal offers, and dispatch checks running every week. Doing it in-house pulls the office manager off dispatch. Hiring a contractor per-hour means slow response when a storm hits and the booking form goes down at 11pm on a Sunday. A retainer wins on cost and speed. Under a Redefine Web home services website maintenance plan, hosting, WordPress patches, ServiceTitan or Housecall Pro webhook checks, Podium review sync, click-to-call tracking, Google Business Profile upkeep, and monthly content edits all run for a fixed monthly fee. Named on-call engineer paged inside 30 minutes if the site drops during an AC surge or a paid Google Ads flight. No hourly meter, no rush fees, no waiting for a freelancer to answer their phone when the booking form is blank.

Yes, hosting is included in every tier at no extra cost. WordPress home services sites run on LiteSpeed with Cloudflare CDN routing, image optimization tuned for before/after gallery photos, and Core Web Vitals monitoring on every service and city page. Web application firewall blocks bot traffic and brute-force login attempts at the edge. Auto-renewed SSL plus HSTS keeps Search Console and Google Ads from breaking on a cert expiry mid-flight. Hosting includes free staging environments, daily encrypted off-site backups with 30-day retention, and 5-minute rollback path on every deploy. Managed LiteSpeed sizing accounts for summer AC surge and winter furnace season traffic patterns so the site holds up under 3x to 10x normal load. If you run HubSpot or a custom stack, we cover theme performance, integration conflict resolution, and CDN configuration. Move off later and you keep full ownership of code, data, and export files on the way out with no penalty.

Uptime monitoring at 60-second intervals from 5 global POPs pages our on-call engineers before homeowners notice. Every tier carries the same 30-minute critical incident response, with automatic service credits on the next invoice where the plan carries an uptime SLA. Every incident gets a written post-incident report the next business day with root cause and fix documented in plain language you can read without a support engineer. Downtime during an AC surge, a cold snap, or a paid Google Ads or Local Services Ads flight triggers priority escalation on every tier. Every minute the booking form is down burns ad spend and pushes booked homeowners to the shop down the road. Storm-surge nights are treated as sev-1 by default, with the on-call engineer on the incident inside 30 minutes and a named lead escalating to the ops director if the fix stretches past an hour.

Yes. Monthly seasonal offer swaps and service page updates are included on every tier. Essential covers 1 content edit a month, which can be the seasonal offer swap. Growth covers 2 with same-day turnaround. Scale covers 4. Enterprise is scoped per operation and shop size. Swaps include rotating the summer AC tune-up offer, the winter furnace tune-up offer, spring roof inspection, and storm-response landing pages. We update headline, offer, hero image, financing calculator preset, and the CTA to match the season. Google Ads Quality Score stays intact because the landing page and the ad copy agree. Home services website maintenance covers not just the plumbing behind the site, but the seasonal content that keeps booked jobs coming in through July and February. Missing a swap for one month is often 20 to 40 booked calls left on the table at $450 average ticket.

Yes. ServiceTitan, Housecall Pro, Jobber, Podium, Birdeye, GBP review sync, Local Services Ads embed, Google Enhanced Conversions, and click-to-call tracking are all monitored on every plan. We watch the API connection, the widget render, and the form submission rate on service and city pages. When a dispatch vendor pushes a breaking change 4 to 8 times a year, we patch it before it kills booking flow or the review widget. Patterns pulled straight from the ServiceTitan blog and platform docs. A broken booking widget is invisible to most owners for 2 to 3 weeks. In that window, homeowners hit the form, get nothing, and call the shop down the road. 3 to 5 jobs a week at $450 average ticket walk away silently. We surface the drop the same day it happens and roll back or hotfix inside the maintenance hours, no separate ticket, no rush fee, no drama on a Sunday night.

Yes. Home services website care plans include ADA accessibility monitoring on every tier. Growth and above include an annual WCAG 2.1 AA audit covering keyboard navigation, screen reader compatibility, color contrast, form label accuracy, alt text on all before/after gallery photos, and the booking form and service-area map. Consent Mode v2 wiring on GA4 and Google Ads is reviewed every 90 days as part of the monthly report. ADA lawsuits against home services shops have climbed sharply since 2022. Most target the booking form, the click-to-call button, the service-area map, and the financing calculator. We fix the flagged items inside the maintenance hours, not as a separate charge. If your shop has been served an ADA complaint, we can prioritize the audit inside the first 30 days of onboarding. Home services website maintenance covers the legal exposure side of running a shop site, not just the WordPress-patch side of it.

Yes. About 40% of our home services website maintenance customers are on sites we did not originally build. Onboarding starts with a full audit so we know the baseline before we take over. The audit covers hosting, security posture, plugin health, dispatch integration state, Podium or Birdeye review sync, ServiceTitan or Housecall Pro webhook status, GBP owner access, Core Web Vitals, and any known bugs on the site today. WordPress migration usually takes 5 to 10 business days once plugin and hosting access clears. If the site is on a proprietary home services platform (Scorpion, RyNo Strategic Solutions, Blue Corona proprietary), we scope a rebuild first before moving to the retainer. Ownership of code, hosting data, and export files stays with the shop the whole way through, so nothing is held hostage on cancel or on a rebuild handoff. No setup fee on the retainer itself for existing sites, and the audit report is yours to keep.
FREE · WRITTEN IN 24 HOURS · NO PITCH

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A written report in your inbox within 24 hours, with three fixes you can ship the same week, whether or not you hire us.

WRITTEN IN 24 HOURS · 10,000+ SITES RUN · 300+ CLIENTS SINCE 2021