Redefine Web

Law Firm Website Maintenance Built to Keep Signed Cases Coming In

Managed WordPress maintenance and hosting for law firms from $199/mo. Clio Grow, MyCase, PracticePanther, Lawmatics, and Filevine intake forms tested on every deploy. LegalMatch, Avvo, and Martindale review feeds monitored. Weekly patches on staging first, quarterly WCAG 2.1 AA audit, jurisdiction disclaimer updates, and a 99.9% written uptime SLA on every plan.

99.9%
WRITTEN UPTIME SLA
60s
INTAKE FORM PING
30 min
HUMAN RESPONSE SLA
60s INTAKE FORM PING · 5 GLOBAL POPS
99.9% SLA · EVERY PLAN
Law firm website maintenance site health, backups and updates dashboard, five checks, intake ping landed
Trustpilot4.7/5★★★★★
Clutch5.0/5★★★★★
Google5.0/5★★★★★
DesignRush4.9/5★★★★★
GoodFirms5.0/5★★★★★
F6S5/5★★★★★
4.9 WEIGHTED AVERAGE · VERIFIED BY LAW FIRM OWNERS AND MANAGING PARTNERS THAT PAID FOR THE WORK

Three ways your maintenance vendor puts your firm intake at risk

If any of these looks familiar, the free website audit names the fix and what it's worth before you spend a dollar.

Law firm website maintenance list flagged form looked fine beside a phone sweep replayed what fell
PROBLEM 01 · CASE MANAGEMENT INTAKE DRIFT

Clio Grow and MyCase intake forms silently drop qualified consult requests after a plugin update

A single WordPress plugin update kills the Clio Grow iframe. MyCase webhook triggers stop firing on new consult submissions. Partners never see the request. $50k in signed retainers vanish into 404 log noise every quarter while your intake coordinator thinks the form still works.

✓THE FIX · WEEKLY CLIO + MYCASE + PRACTICEPANTHER SYNC AUDIT
Law firm website maintenance phones comparing calls three steps down the queue with messages to the partner
PROBLEM 02 · PARTNER ROUTING BREAKS

High-value consult requests wait 3 days for the wrong partner to respond

A $250k complex litigation inquiry hits the general intake queue when routing rules go stale. A tax controversy consult sits in a spam folder while the litigation partner is in trial. Each day of delay drops close rate 21% and prospects call the next firm on their shortlist.

✓THE FIX · PARTNER-LEVEL ROUTING MAP
Law firm website maintenance three faults ring flagged focus trapped beside a cleared ring, all three cleared
PROBLEM 03 · ADA DEMAND EXPOSURE

One missing alt tag or unlabeled intake field triggers a $25k ADA demand letter

ADA plaintiff firms scan law firm websites for WCAG 2.1 AA failures every month. A missing alt tag, an unlabeled intake field, or a keyboard trap in the consult form is enough. Generic care plans skip accessibility scans. The demand letter arrives before the vendor notices.

✓THE FIX · QUARTERLY WCAG 2.1 AA AUDIT

Three outcomes every law firm maintenance retainer produces

Three numbers we sign against on every care plan. Each one is a launch criterion, not a hope.

Law firm website maintenance credit card with three line items and a total, without asking

Uptime monitored every 60 seconds by on-call engineers

99.9% uptime SLA on every plan, with service credits if we miss the number during a filing sprint, an RFP push, or a case launch.

Law firm website maintenance weekly calendar with a document on Friday, disclaimers given room

Bar-compliant security and WCAG posture, monitored 24/7

Web application firewall, daily malware scans, weekly patches, quarterly WCAG 2.1 AA audit, and jurisdiction disclaimer validation built in each month.

Law firm website maintenance schedule grid with one highlighted block and a balance left tag

Monthly content edits for attorney bios and pages

1 edit on Essential, 2 on Growth, 4 on Scale. Attorney bios, practice-area pages, engagement letters, and case results covered.

Four stages. Every step ends in a sign-off

Onboarding gets you access, credentials, and a full baseline scan on day one. From there, infrastructure, monitoring, and monthly reporting run without your input until you need something changed for a new attorney bio, a practice-area launch, or a case results update.

DAY 1

Access, credentials, and baseline scan

Hosting, DNS, WordPress admin, Clio Grow or MyCase API keys, PracticePanther or Filevine credentials, LegalMatch and Avvo owner access, and Calendly tokens logged with rotation schedule. Off-site backup taken and restored on staging to prove it works. Full baseline security, WCAG 2.1 AA, and Core Web Vitals scan captured in writing.

✓SIGN-OFF: ACCESS + BACKUP
ONGOING

Managed hosting, CDN, and WAF

Managed LiteSpeed hosting for WordPress law firm sites. Cloudflare CDN with edge cache tuned for attorney bio photos and case results PDFs. WAF blocking bot and brute-force traffic before it reaches your origin. 99.9% written SLA on every plan with service credits when we miss.

✓MANAGED + CDN + WAF
WEEKLY

Patches tested on staging first

Core, plugin, and theme updates tested on staging before they touch production. Clio Grow, MyCase, PracticePanther, Lawmatics, Filevine, and Calendly embeds regression-tested on every deploy. Rollback path automated in under 5 minutes if an intake form breaks.

✓ROLLBACK UNDER 5 MIN
24/7

Uptime, malware, and intake watched

5 global POPs pinging your site, intake forms, case management webhooks, and CallRail tracking every 60 seconds. Malware scan every 24 hours with auto-quarantine. Named engineer paged inside 30 minutes if anything trips, nights and weekends. Monthly report on the first Monday.

✓30-MIN RESPONSE SLA

What you actually get from our law firm website maintenance

Five phases, every item listed. Fixed scope, defined deliverable per phase, written sign-off on the calendar for every attorney bio update and practice-area page swap.

Law firm website maintenance keys and backups panel with seven checked backups, brought back, on rotation
DAY 1

Access, baseline scan, and first backup on day one

Day one covers WordPress admin, DNS, hosting credentials, Clio Grow or MyCase API keys, PracticePanther or Filevine logins, LegalMatch and Avvo owner access, Calendly tokens, and a full baseline security, WCAG 2.1 AA, and Core Web Vitals scan documented in writing. First off-site backup taken and verified on staging before anything else runs.

PHASE DURATION
DAY 1
SIGN-OFF
BASELINE SCAN
✓GATE · FIRST BACKUP VERIFIED
// DELIVERABLES
✓
Access + credentials loggedWordPress admin, hosting, DNS, Clio Grow or MyCase API keys, PracticePanther, Filevine, Lawmatics, LegalMatch owner access, and Calendly account keys logged with a rotation schedule.
✓
Full site backup (off-site, verified)Encrypted off-site backup running before end of day one, on your tier's schedule. First backup restored on staging to prove it works.
✓
Baseline scan reportSecurity posture, Core Web Vitals baseline, plugin and theme health, jurisdiction disclaimer review, disk usage, and WCAG 2.1 AA gaps. All captured before we touch anything.
✓
Support process sharedEmergency numbers, ticket process, 30-minute response coverage. Managing partner and office manager both have it before day one closes.
✓
Plugin + integration inventoryEvery WordPress plugin cataloged with version, license, dependency, and business owner. Clio Grow, MyCase, PracticePanther, Filevine, and Calendly mapped.
✓
ADA + consent snapshotWCAG 2.1 AA posture, cookie consent banner state, GDPR and CCPA wiring on GA4 and Google Ads captured in writing.
Law firm website maintenance code editor with a highlighted line and a four step log, sized above the peak
99.9% SLA · EVERY PLAN

Managed hosting, CDN, and edge cache on your production domain

Managed LiteSpeed hosting for WordPress law firm sites. Cloudflare CDN with edge cache tuned for attorney bio photos, case results PDFs, and thought-leadership video so a prospect gets HTML from a nearby POP, not from a single origin. WAF blocking bot and brute-force traffic before it reaches your server.

PHASE DURATION
99.9% SLA · EVERY PLAN
SIGN-OFF
CDN + EDGE CACHE
✓GATE · WAF + DDOS SHIELD
// DELIVERABLES
✓
Managed LiteSpeed WordPressIsolated resources with proper caching, PHP tuning, and object cache sized for filing-deadline and RFP-season traffic patterns.
✓
CDN + edge cacheCloudflare plus Quic.Cloud CDN so a prospect gets attorney bio photos and case results PDFs from a POP nearby, not from a single origin server.
✓
WAF + DDoS shieldBot traffic, brute-force login attempts, and known-bad IP ranges blocked at the edge. No traffic tax on your origin.
✓
SSL + HTTPS enforcedAuto-renewed SSL plus HSTS. Mixed content flagged and fixed. Search Console and Google Ads never break because of a cert expiry.
✓
Theme deploys with rollbackTheme deploys via Git integration with a versioned rollback path on every push. No cowboy pushes to a live firm site the night before a hearing.
✓
Intake form + CRM watchedClio Grow, MyCase, PracticePanther, Lawmatics, Filevine, and Calendly intake forms watched with 60-second ping and same-hour fix if any drift.
Law firm website maintenance six site components moving to a checked list, turns back at the gate
WEEKLY PATCHES

Weekly core, plugin, and integration patches tested before production

Every week, core, plugin, and theme patches tested on staging before they touch production. If a patch breaks a Clio Grow intake form, a MyCase webhook, or an attorney bio page, rollback in under 5 minutes. Small content edits included on every plan.

PHASE DURATION
WEEKLY PATCHES
SIGN-OFF
STAGING FIRST
✓GATE · ROLLBACK 5 MIN
// DELIVERABLES
✓
WordPress core + PHP + databasePatched to current stable weekly. Never behind by more than one minor release on law firm WordPress setups.
✓
Plugin / theme updates on stagingEvery third-party plugin update tested on staging with real Clio Grow and MyCase intake submissions before production.
✓
CRM + intake + calendar QAEvery theme deploy runs the Clio Grow, MyCase, PracticePanther, Lawmatics, Filevine, LegalMatch, and Avvo regression suite before going live.
✓
Small content edits includedAttorney bio updates, practice-area page swaps, engagement letter template refreshes, case results uploads, redirect adds, and promo bar edits. All covered inside the plan.
✓
Review feed + directory diffWeekly LegalMatch, Avvo, and Martindale feed diff, disapproval alerts, and same-day fixes so directory presence never pauses on you.
✓
Rollback under 5 minutesEvery deploy has an automated rollback path. Failed patches revert without a support ticket war room on a filing-deadline night.
Law firm website maintenance phone site health view beside a weekly calendar, clock barely moved
24/7 COVERAGE

Uptime, speed, and malware watched every 60 seconds

24/7 coverage on your firm site. Uptime pings every 60 seconds from 5 global POPs. Malware scan every 24 hours with automatic quarantine. Speed check hourly. If anything trips, a named engineer is paged and responds inside 30 minutes, nights and weekends.

PHASE DURATION
24/7 COVERAGE
SIGN-OFF
5 GLOBAL POPS
✓GATE · 30-MIN RESPONSE
// DELIVERABLES
✓
Uptime ping every 60 seconds5 global POPs (US East, US West, EU, APAC, LATAM) pinging your site, intake forms, case management webhooks, and CallRail tracking. False-positive filtering built in.
✓
Malware scan every 24 hoursFull-site scan against known malware signatures and WordPress IOCs. Auto-quarantine and managing partner notified same-hour.
✓
Speed check hourlyCore Web Vitals and full-page load tracked hourly on practice-area pages, attorney bios, and the consult form. Regressions surface before CrUX field data.
✓
30-min response, nights + weekendsOn-call engineer paged if anything trips. Real human, not a chatbot. Filing sprints, RFP pushes, and hearing nights carry the same coverage.
✓
ADA + consent posture checksWCAG 2.1 AA posture, jurisdiction disclaimer accuracy, and consent banner posture reviewed every 90 days. Written snapshot in the monthly report.
✓
Intake form regression testsSynthetic iPhone SE and Pixel intake form tests running on schedule so mobile conversion regressions surface fast.
Law firm website maintenance six blocks chart beside a phone inbox, per practice area
MONTHLY REPORT

One monthly report tied to real law firm metrics

Every month, one clear report showing uptime, average practice-area page and attorney bio load, patches applied, edit tickets closed, filing-week incidents, and any regressions with root cause and fix. Sent to managing partner and office manager, read in 90 seconds.

PHASE DURATION
MONTHLY REPORT
SIGN-OFF
90-SECOND READ
✓GATE · ROOT CAUSE + FIX
// DELIVERABLES
✓
Uptime + SLA credit statusMonthly uptime against the 99.9% SLA on every plan. Service credit issued when we miss during a filing sprint or an RFP push.
✓
Average page load + CWV field dataReal-user data from Chrome UX Report. Not lab scores. What your prospects actually experience on their phones.
✓
Patches applied + edit tickets closedWhat we patched, what we edited, what stayed the same. Full audit trail in case anything comes up during a state bar audit or malpractice carrier review.
✓
Incidents with root cause + fixZero incidents most months. When something does happen, root cause and fix documented in writing, sent inside 48 hours.
✓
CRM + intake sync statusWeekly Clio Grow and MyCase sync latency, PracticePanther and Filevine webhook success rate, and intake-to-case-management delivery percentage per practice area.
✓
Filing-season readinessAhead of filing sprints, RFP pushes, and year-end close, monthly readiness checklist showing load-test pass, on-call rota, and rollback plan.
Get a free law firm maintenance audit.Written report in 24 hours
  • THREE FIXES YOU CAN APPLY
  • NO SALES DECK
  • 30-MIN RESPONSE SLA
Get my website audit No card needed. No sales call required.

Four law firm maintenance tiers for every practice size

Pick the tier that matches your firm scale. Move up or down with 30 days notice after the initial 6-month term. No setup fees. Hover any feature name for a plain-English explanation.

Essential
$199MONTHLY

Stable sites that need patching, backups, and uptime

✓24/7 uptime monitoring ✓SSL monitoring + auto-renewal ✓WordPress core + plugin patching ✓Security scans: Weekly ✓Backups: Weekly ✓Content edits / month: 1 ✓Written monthly report
Get the Essential quote →
Most popular
Growth
$299MONTHLY

Sites with booking widgets and forms that must not break

✓24/7 uptime monitoring ✓SSL monitoring + auto-renewal ✓WordPress core + plugin patching ✓Security scans: Daily ✓Backups: Daily ✓Content edits / month: 2 ✓Booking, scheduling or quote-form integration monitoring
Get the Growth quote →
Scale
$499MONTHLY

High-traffic sites and businesses running paid campaigns

✓24/7 uptime monitoring ✓SSL monitoring + auto-renewal ✓WordPress core + plugin patching ✓Security scans: Daily ✓Backups: Daily + on-demand ✓Content edits / month: 4 ✓Booking, scheduling or quote-form integration monitoring
Request a proposal →
Enterprise
CustomMONTHLY

Multi-site estates and multi-brand groups

✓24/7 uptime monitoring ✓SSL monitoring + auto-renewal ✓WordPress core + plugin patching ✓Security scans: Continuous ✓Backups: Custom ✓Content edits / month: Custom ✓Booking, scheduling or quote-form integration monitoring
Request a proposal →

EVERY TIER: 6-MONTH TERM · 30 DAYS NOTICE AFTER · HOSTING INCLUDED · YOU OWN SITE, DOMAIN + DATA

Every maintenance feature, tier by tier

HOVER FOR DETAIL TAP FOR DETAIL SCROLL THE TABLE SIDEWAYS FOR EVERY TIER
Uptime + security+
FEATURE
ESSENTIAL
GROWTH
SCALE
ENTERPRISE
24/7 uptime monitoring
✓
✓
✓
✓
SSL monitoring + auto-renewal
✓
✓
✓
✓
WordPress core + plugin patching
✓
✓
✓
✓
Security scans
Weekly
Daily
Daily
Continuous
Backups
Weekly
Daily
Daily + on-demand
Custom
Content + integrations+
FEATURE
ESSENTIAL
GROWTH
SCALE
ENTERPRISE
Content edits / month
1
2
4
Custom
Booking, scheduling or quote-form integration monitoring
—
✓
✓
✓
Regulated-data form audit, where HIPAA or PCI applies
—
✓
✓
✓
Schema drift monitoring
—
✓
✓
✓
Performance + reporting+
FEATURE
ESSENTIAL
GROWTH
SCALE
ENTERPRISE
Core Web Vitals tune-up
—
Quarterly
Monthly
Monthly
Written monthly report
✓
✓
✓
✓
Analytics + lead tracking health
—
✓
✓
✓
Compliance + enterprise+
FEATURE
ESSENTIAL
GROWTH
SCALE
ENTERPRISE
Annual compliance audit
—
—
✓
✓
Multi-site dashboard
—
—
—
✓
Guaranteed support ticket response
48h
24h
Same day
4h
Case studies See all case studies

Real law firms, real numbers

Each one includes where the client started, what we changed and what happened.

Homepage of Trilby Misso Lawyers, a Legal · Personal injury · Queensland business, shown in a browser window
Legal · Personal injury · Queensland

Drove 8× client acquisition and 88.89% lower acquisition cost on Meta for Trilby Misso Lawyers.

Trilby Misso Lawyers has served Queensland since 1956. But its Facebook and Instagram ads had generic creative, loose targeting and costly leads. We rewrote the messaging, tested new creative formats and split audiences into cold, warm and ready-to-convert groups. Leads rose 183%, the firm won 8× more clients from the same ad spend and cost per client fell 88.89%.

Read the Trilby Misso Lawyers case study →
+183%
Lead growth
8×
Client acquisition
-88.89%
Cost per client
Homepage of Boland Injury Lawyers P.C., a Legal · Personal injury · Queens, NY business, shown in a browser window
Legal · Personal injury · Queens, NY

Drove 40% traffic growth and 20% more consultations for Boland Injury Lawyers in 6 months.

Boland Injury Lawyers competes in Queens personal injury law. It relied on referrals while competitors owned searches like Queens personal injury attorney. We rebuilt the website for search, created branded and social content, and launched high-intent PPC. Within six months organic traffic grew 40%, consultations rose 20% and the firm ranked top 3 for 15 high-value keywords.

Read the Boland Injury Lawyers P.C. case study →
+40%
Organic traffic
+20%
Consultations
15+
Top-3 keywords
Homepage of RAFZ Cirkulära Interiörer, a Ecommerce · Sustainable Furniture · Sweden business, shown in a browser window
Ecommerce · Sustainable Furniture · Sweden

Grew RAFZ conversions 28% with a rebuild that loads in 2 seconds.

RAFZ Cirkulära Interiörer sells eco-friendly furniture in Sweden. Its site was heavy with plugins and took 15+ seconds to load, and shoppers left their carts. We rebuilt it on a light custom theme, tuned WooCommerce, added the place2place API and a repaint feature, and refocused the homepage on products. The site now loads in 2 seconds, server requests fell 82% and conversions rose 28%.

Read the RAFZ Cirkulära Interiörer case study →
+28%
Conversion rate
2s
Page load
-82%
Server requests

CLIENT WORDS

The team split our national spend by store catchment. Every location got its own landing page and creative. Booked eye exams up 47% inside two quarters with the same media budget.
Karen Williams
Head of Marketing, Vision Express
Verified via NPS survey
+47% booked eye exams Per-store attribution
Vision Express website homepage in a browser window, a prescription sunglasses offer above eye exam booking and eyewear
1 / 10

Selected clients we've run full marketing programs for

  • Armanino
  • BSH
  • Delicate Dental
  • Government Legal Department
  • Hightop Health
  • LifeStance Health
  • Marmalade
  • Montegra Capital Resources
  • Noelle Collins Dental Clinic
  • Oxford Capital
  • Paquin & Carroll Insurance
  • PCO Bookkeepers & M&A Specialists
  • Peaceful Mind Psychology
  • Peak Accounting Solutions
  • Pelvic Rehabilitation Medicine
  • RiverSaaS Capital
  • Rosenbaum Personal Injury Lawyers
  • Smile Design Dentistry
  • Stanhope Capital Group
  • Stella Maris
  • Tilghman Builders
  • Toyota
  • Uptime
  • VP Dental & Medical Supplies
  • Wilentz Attorneys at Law

See what one day of downtime actually costs

Move the sliders to your numbers. This is your own revenue, divided by the days it arrives on.

Revenue at risk per day offline
/day

A day of your own sales, from the traffic and conversion rate above. It does not count the ranking loss or the support hours an outage adds on top.

Free · Written findings · Yours to keep

Asked by managing partners, answered

From real quote calls with law firm owners and managing partners. Anything else, ask on the strategy call and get an answer in the first 5 minutes.

PREFER TO TALK?
hello@redefineweb.com →

Law firm website maintenance at Redefine Web runs $199/mo on Essential, $299/mo on Growth, and $499/mo on Scale. Multi-office firms and small networks with regulated workloads run on Enterprise quotes. Hosting is bundled into every tier so you never pay a separate hosting invoice. 6-month term, 30-day notice after that. Industry benchmarks put attorney maintenance packages in a $100 to $500 range, which our tiers match while including the case-management integration health checks generic care plans skip. The American Bar Association tech report shows small and mid-size firms lose the most revenue when a plugin update silently breaks intake, which is why every tier includes weekly patches tested on staging first, Clio Grow or MyCase webhook validation, and a rollback path documented in writing before any change touches production. Every plan gives one named engineer to page, a monthly written report, and full ownership of code, database, and integrations on cancel with a 5-business-day export window included.

Every plan includes uptime monitoring at 60-second intervals, SSL renewal, WordPress core plus plugin patching, off-site backups on your tier's schedule, malware scanning, Clio Grow and MyCase sync checks, PracticePanther, Lawmatics, and Filevine webhook integrity, LegalMatch, Avvo, and Martindale review feed monitoring, quarterly WCAG 2.1 AA audit, jurisdiction disclaimer updates, and the monthly content edits on your tier. Growth and Scale add a web application firewall, secure document upload portal monitoring, and priority incident response with a 30-minute human SLA from a named engineer, nights and weekends. Every tier runs staging so a plugin patch never lands on production untested. Managing partners get a monthly written report showing patches applied, incidents opened and closed, WCAG regressions caught, integration health for every case management platform, and content tickets completed inside the edit hour pool with hours remaining. Office managers get a copy so nothing about the site sits in one head. Encrypted intake forms and secure document upload monitoring cover confidential client submissions on Growth and Scale plans.

Yes, hosting is included in every tier. WordPress law firm sites run on a LiteSpeed stack with CDN routing through Quic.Cloud, image optimization tuned for attorney bio photos and case results PDFs, and Core Web Vitals monitoring inside the hosting layer. Staging environments come with every plan for testing changes before pushing to production. An attorney bio update or a case results publish never requires your team to think about hosting or CDN cache rules. Bundling hosting with maintenance also removes the finger-pointing when intake breaks at 4pm on a filing day, because one team owns the stack, one engineer takes the page, and one written SLA covers the outcome. Ownership of the code, database, and integrations stays with the firm on cancel with a 5-business-day export window. TLS certificate renewal, DNS management, and CDN cache rules all sit inside the hosting layer at no extra billing line, and edge cache tuning happens each quarter as traffic patterns shift.

Law firm WordPress maintenance covers the case management, intake, and compliance stack that generic WordPress care plans skip. Clio Grow and MyCase workflow health, PracticePanther, Lawmatics, and Filevine webhook checks, LegalMatch, Avvo, and Martindale review sync, CallRail phone tracking, bar-compliant testimonial rotation, jurisdiction disclaimer accuracy, engagement letter template updates, and quarterly WCAG 2.1 AA audits all sit inside the monthly retainer. Generic care plans cover core patches and backups and stop there. The firm-specific version catches the plugin conflicts that silently drop 20 to 40% of consult intake in a single month. A single form field renamed in a Clio Grow update can drop qualified matter requests into a 404 log for weeks before a partner notices the pipeline gap in the quarterly review. Bar advertising rules and state-level disclaimer requirements also get checked on every deploy, which no generic plan runs. The scope difference shows up in a written monthly report the managing partner and office manager both read.

Uptime monitoring at 60-second intervals alerts our on-call engineers before prospects notice. Every tier carries the same 30-minute critical incident response from a named engineer, nights and weekends. Ahead of filing sprints, RFP-heavy weeks, and year-end close, we run a readiness checklist with load-test pass, on-call rota, and a rollback plan documented in writing. If we miss the 99.9% uptime number during a covered window, service credits post to the next invoice on every plan. Managing partners get a written incident report inside 24 hours of any event, with root cause, fix applied, and prevention work added to the next patch cycle so the same regression cannot repeat. Every incident lives in a running log the firm owns on cancel, so audit trails and root-cause histories stay with the firm no matter who runs maintenance next quarter.

Yes. Clio Grow and MyCase intake integration health sits at the center of every Growth and Scale plan because sync failures are where firms silently lose qualified consults. We audit webhook payloads weekly, catch field mapping drift when a plugin update renames a form field, and verify workflow triggers still fire on every intake submission. Monthly you get a written intake health report showing form-to-case-management success rate, average latency, any failed events, and root cause. A single misconfigured Clio Grow form can quietly drop 38% of intake requests. Catching that inside a week is the difference between a rounding error and a missed partner draw target for the quarter. Every plan documents the integration surface so a change on Clio, MyCase, or PracticePanther gets a same-week regression check with a documented rollback path if a native platform update breaks the intake flow on production without warning. Encrypted intake submissions and audit logs are retained per your firm retention policy.

Yes. Case management integrations are covered on every plan. Clio Grow, MyCase, PracticePanther, Lawmatics, and Filevine are all supported end-to-end. Integration work covers form embed maintenance, webhook payload validation, custom field mapping, matter type routing, and conflict resolution when a plugin update breaks an existing integration on production. Growth and Scale include monthly integration health checks and a documented recovery plan for each platform, with a tested rollback path if a Clio Grow or MyCase update regresses. If a Clio matter intake form stops creating matters, we catch it inside 24 hours and restore intake flow before it costs you a full week of consults. New integrations added mid-contract get scoped into the content edit hour pool or quoted as a fixed one-time build depending on scope, and the setup work stays owned by the firm on cancel with credentials returned inside 5 business days from the cancellation notice arriving in our inbox.

Intake routing maps each form to the right partner based on practice area, matter type, deal size, and jurisdiction. A $250k complex litigation inquiry routes to the litigation partner inside 5 minutes. A tax controversy consult routes to the tax practice lead. General inquiries hit the intake coordinator queue with a 2-hour SLA. Routing rules live in a documented decision map reviewed every quarter and updated when partners join, leave, or change practice areas. Routing runs through Clio Grow or MyCase workflows, backed by Slack or SMS notifications, and delivery is monitored so nothing sits in a spam folder while a competitor closes the case. Managing partners get a monthly report showing routing accuracy, average time-to-partner, and any misroutes with root cause and fix applied. Encrypted intake channels cover confidential matter details end-to-end. Routing rules stay in a version-controlled log the firm owns on cancel, exported inside 5 business days of the cancellation notice.

Yes. Attorney bio updates, practice-area page swaps, case results uploads with compliance-safe formatting, engagement letter template refreshes, and thought-leadership publishing are covered inside the monthly content edits. Essential includes 1 edit, Growth 2, Scale 4. Case results follow state bar advertising rules with jurisdiction disclaimers applied automatically. Bar-compliant testimonial rotation runs on every deploy so client quotes stay accurate and dated. New attorney bios go live inside 1 business day of the headshot and copy landing in our inbox. Any content beyond the monthly pool gets quoted transparently or rolled into the next month rather than surprise-billed on the invoice. Managing partners see a monthly ticket log showing hours used, hours remaining, and the specific pages that changed with before-and-after copy captured so the record stays clean for firm archives and any bar advertising review that arrives later. Content edits also include internal link fixes and structured schema updates.

Yes. ADA and WCAG 2.1 AA compliance monitoring runs quarterly on every plan because law firms are prime ADA demand-letter targets. We scan against Core Web Vitals plus WCAG 2.1 AA using axe-core and manual review of keyboard navigation, screen reader flow, focus indicators, alt text quality, color contrast ratios, and form label accuracy across the whole site. Any failing element is triaged inside 48 hours and remediated inside the monthly content edits. Scale plans include an annual manual audit by a certified WCAG reviewer with a written attestation you can use if a demand letter ever arrives. A single missing alt tag or unlabeled form field can trigger a $25k settlement, so the quarterly audit pays for itself the first time it catches a WCAG regression on a new attorney bio or practice-area page publish. The written attestation gives your firm a defensible paper trail if plaintiff counsel tests the site.

Yes. WordPress powers roughly 40% of the web and ships core, plugin, and theme updates weekly, which means an unpatched law firm site is a security and intake risk within 30 days. Core patches close CVEs that plaintiff and demand-letter bots actively scan for. Plugin updates can silently rename a Clio Grow form field or break a MyCase webhook payload, which drops qualified consults into a 404 log. Theme updates can regress WCAG 2.1 AA compliance on the intake form. Our law firm WordPress maintenance covers every layer weekly: core, plugin, theme, database optimization, image and CDN cache tuning, and integration health checks against Clio Grow, MyCase, PracticePanther, Lawmatics, and Filevine. Patches run on staging first, then production, with a rollback path automated in under 5 minutes if an intake form regresses. Documentation on the WordPress developer site confirms the update cadence and why running behind more than one minor version creates real exposure over time.

Law firm website hosting and maintenance is a bundled monthly retainer that covers server infrastructure, WordPress core and plugin patching, security monitoring, uptime SLA, backups, and monthly content edits in one line item. Hosting alone runs the LiteSpeed or NGINX stack, CDN edge cache, and TLS certificate renewal. Maintenance layers on weekly patches, malware scans, Clio Grow and MyCase webhook checks, PracticePanther and Filevine integration health, WCAG 2.1 AA audits, and jurisdiction disclaimer validation on every deploy. Bundling the two removes the finger-pointing between a hosting vendor and a maintenance vendor when intake breaks at 4pm on a filing day. Every Redefine Web tier includes both, sits on a written 99.9% uptime SLA, and gives you one named engineer to page, nights and weekends. Ownership of the site, code, database, and integrations stays with the firm on cancel, exported to a location you choose inside 5 business days from the cancellation notice arriving in our inbox for review.
FREE · WRITTEN IN 24 HOURS · NO PITCH

Get your free website audit.

A written report in your inbox within 24 hours, with three fixes you can ship the same week, whether or not you hire us.

WRITTEN IN 24 HOURS · 10,000+ SITES RUN · 300+ CLIENTS SINCE 2021