Dental Website Hosting
and Care Plans From $199.

Dental website maintenance plans at Redefine Web start at $199/mo and top out at $499/mo before custom scopes. Four tiers priced against how business-critical the site is and how much editing the practice needs.

• Essential. $199/mo. Single-doctor practices. LiteSpeed hosting, weekly patches, nightly backups, uptime monitoring, and 2 hours of content edits per month.
• Premium. $299/mo. Growing single-location practices. Adds priority security patches, 5 hours of edits with same-day turnaround, HIPAA-aware form audit annually, and 14-minute average incident response.
• Enterprise. $499/mo. Multi-location groups. Adds 10 hours of edits monthly, 99.99% uptime SLA with service credits, WAF, quarterly performance tune-ups, and multi-location HIPAA workflow review.
• Custom. DSOs and 11+ location operators. Per-location uptime reporting, dedicated dental developer, and 1-hour incident SLA.

Every plan includes hosting. No separate Kinsta or WP Engine bill.

Every Redefine Web dental website maintenance plan covers eight work areas so the site stays fast, safe, HIPAA-aware, and current without ad-hoc invoices.

• Hosting. LiteSpeed-based dental website hosting included on every tier.
• Weekly WordPress patches. Core, plugin, and theme updates tested on staging before production. Rollback under 5 minutes.
• Nightly backups. Automated, encrypted, off-site. 30 to 365-day retention depending on tier.
• Uptime monitoring. Pings every 60 seconds. On-call alert on two consecutive failures.
• Security patching. Wordfence or iThemes Security configured. Priority CVE patches inside 48 hours.
• HIPAA-aware form monitoring. Gravity Forms BAA add-ons, Formstack HIPAA, or custom TLS-encrypted flows checked weekly.
• PMS integration checks. Dentrix, Open Dental, Eaglesoft, or Curve booking widget tested weekly.
• Monthly written report. One email covering uptime, patches, edits, incidents, and Core Web Vitals.

These are dental website care plans built for practices that actually run patient bookings through the site, not brochure sites.

Yes. Dental website hosting is included on every Redefine Web dental website maintenance tier at no separate line item. LiteSpeed-based hosting tuned for WordPress with CDN routing via Quic.Cloud, image optimization, and Core Web Vitals monitoring.

What the hosting stack includes.

• LiteSpeed server. 4x faster than Apache on WordPress workloads. Handles up to 100k monthly page views on Essential.
• Quic.Cloud CDN. Global edge caching, DDoS protection, and image optimization.
• Automatic SSL renewal. No forgotten renewals.
• PHP 8.x + MySQL 8. Modern stack. Not stuck on PHP 7.4 like most cheap hosts.
• Staging environment. One-click staging on every tier. Every update tested there first.

Enterprise and Custom tiers upgrade to managed WordPress hosting equivalent to Kinsta or WP Engine, with higher resource limits, redundant caching, and a 15-minute incident investigation window.

Uptime SLA runs across all tiers, measured monthly by external monitoring (Uptime Robot or Pingdom).

Dental WordPress maintenance carries three layers of workflow that generic WordPress maintenance shops miss. Missing them puts patient bookings and HIPAA compliance at risk.

• HIPAA-aware form handling. Patient intake forms and appointment requests carry PHI. Generic maintenance treats them as any other form. A dental WordPress maintenance service treats them as regulated data. Signed BAAs with form processors, encrypted transport, and access controls on view logs.
• PMS integration upkeep. Dentrix, Open Dental, Eaglesoft, or Curve booking widgets and API integrations break when either side pushes an update. A dental WordPress maintenance service checks the booking widget every week and coordinates PMS-side updates with the vendor. A generic shop finds out the widget's been broken for 3 weeks when the practice complains about no new patients.
• Dental-specific plugin knowledge. Booking tools (Zocdoc, LocalMed, LighthousePMS integrations), insurance verification widgets, and patient portals have specific compatibility issues with WordPress core updates. A dental WordPress maintenance shop knows to test these first.

Redefine Web's dental website maintenance is built for dental. That's the whole distinction.

Uptime monitoring on every Redefine Web dental website maintenance plan pings your site every 60 seconds from three geographic regions. If two consecutive pings fail, an alert fires to the on-call dental developer.

Response time by tier.

• Essential ($199/mo). 1-hour response during business hours, 2-hour otherwise. 99.9% uptime target.
• Premium ($299/mo). 14-minute average incident response. 99.9% uptime target.
• Enterprise ($499/mo). 2-hour critical incident SLA with service credits. 99.99% uptime SLA.
• Custom. 1-hour critical incident SLA with per-location uptime reporting.

Standard incident flow. Confirm the outage is real (not a monitoring false positive). Check host, DNS, SSL, and application layer in that order. Isolate and fix. Restore from backup if the fix takes longer than 30 minutes. Written root-cause report post-incident covering what broke, why, and what changes prevent it next time.

The reason this matters for dental. Every hour the site is down is 3 to 8 booked appointments not happening.

Yes. Every Redefine Web dental website maintenance tier includes monthly content edit hours turned around inside 24 hours (same-day on Premium and above).

• Essential. 2 hours per month. Cover doctor bio tweaks, hours updates, new insurance carrier adds, and small treatment page copy edits.
• Premium. 5 hours per month with same-day turnaround. Adds seasonal offer swaps, new blog post publishing, and Google Business Profile post writing.
• Enterprise. 10 hours per month. Adds new landing page creation off existing templates, per-treatment offer testing, and monthly SEO content refresh.
• Custom. Unlimited within reason. Includes new page creation, multi-location content coordination, and full seasonal campaign refresh.

Edits are turned around in 24 hours on standard, same-day on Premium and above, 4 hours on critical bug fixes. Big rebuilds (new site sections, new integrations, redesigns) are quoted separately as project scope.

Yes. Every Redefine Web dental website care plan ships with HIPAA-aware infrastructure. Premium tier and above add an annual HIPAA-aware form audit. Custom tier covers multi-location HIPAA workflow reviews.

What HIPAA-aware means on the maintenance side.

• HIPAA-aware form processors. Gravity Forms with BAA-covered add-ons, Formstack HIPAA, or custom TLS-encrypted flows checked weekly.
• BAA support. Redefine Web facilitates BAAs with your form processor, hosting provider, and any third-party integration that touches patient data.
• Encrypted transport and storage. TLS 1.3 on the site, encrypted-at-rest on the form processor.
• Access controls. Role-based CMS accounts, audit trail on patient data views.
• Annual audit. Premium and above get a written HIPAA-aware form audit yearly showing every point where patient data enters, moves, or leaves the system, plus the BAAs in place.

HIPAA compliance is the practice's legal responsibility. The care plan makes the compliance work straightforward, not a landmine.

Yes. Every Redefine Web dental website maintenance plan runs on 30-day notice. Written email is fine. No exit fees, no clawback of previous work, no penalty clauses.

On cancellation you get a full handover.

• Hosting credentials. Transferred to your new provider or in-house team.
• Codebase access. GitHub or Bitbucket repo access transferred.
• Plugin inventory. Documentation of the plugin stack, custom code, and any accounts (Cloudflare, monitoring, backups) tied to the site.
• PMS integration keys. Dentrix, Open Dental, Eaglesoft, or Curve API keys stay with the practice.
• Written summary. Last 90 days of updates, incidents, edits, and backups.

Most practices that cancel do so because they hired an in-house developer, not because the service missed. Either way, you leave with everything you need to keep the site running.

Yes. About 40% of Redefine Web's dental website maintenance clients are on sites we did not originally build. Onboarding starts with a full security, performance, and HIPAA audit so the baseline is known before we take over.

The onboarding audit covers.

• Security posture. WordPress core version, plugin CVEs, admin user audit, file permissions, malware scan.
• Performance baseline. Core Web Vitals baseline, page-speed audit, hosting stack review.
• HIPAA-aware form audit. Every form that captures patient data, mapped end-to-end.
• PMS integration health. Booking widget tested. Dentrix, Open Dental, Eaglesoft, or Curve integration checked for staleness.
• Backup state. Existing backups verified as restorable. If not, a fresh baseline backup captured.

Written audit is delivered on day 7. Any priority fixes are handled inside week 2 before regular maintenance rhythm starts. The audit is included on Premium tier ($299/mo) and above.

Uptime guarantees vary by tier so the SLA matches the site's business criticality.

• Essential ($199/mo). 99.9% uptime target on a best-effort basis. Standard for single-doctor practices where the site is a lead source but not the primary booking engine.
• Premium ($299/mo). 99.9% uptime target with 14-minute average incident response.
• Enterprise ($499/mo). 99.99% uptime SLA with automatic service credits if we miss it. Standard for multi-location groups where booking runs through the site.
• Custom. 99.99% uptime SLA with per-location uptime reporting and dedicated engineer on-call for DSOs.

Uptime is measured monthly by an external monitoring service (Uptime Robot or Pingdom). If we miss the SLA on Enterprise or Custom, you get a proportional credit against the next invoice automatically. Not a "file a support ticket to claim your credit" situation.

The reason SLA matters. Every hour of downtime on a dental site running paid traffic is 5 to 15 booked appointments lost. That's the number the SLA protects against.