Professional Services Website Maintenance
and Hosting Under One Care Plan.

Professional services website maintenance at Redefine Web runs from $199 to $499 per month across three plans, with Custom quoted separately for larger firms. Essential is $199/mo for solo practitioners and small firms in a single practice area. Premium is $299/mo for growing firms with CRM and intake system integrations. Enterprise is $499/mo for multi-office firms or portfolios with compliance-heavy stacks. Custom is priced against your specific integration and SLA needs.

Every plan includes hosting, monitoring, patching, backups, security scanning, and included content edit hours. Higher tiers add WAF protection, Clio or intake system integration upkeep, review platform maintenance, and faster incident SLAs. Third-party licenses (Clio seats, premium plugins, paid CDN tiers) are billed by the vendor directly.

Contract terms run 6 months on all plans, then continue month by month after the initial term. That gives us the runway to actually improve the site, not just keep it upright.

Every professional services website maintenance plan includes uptime monitoring at 60-second intervals, SSL renewal, WordPress core and plugin patching, daily off-site backups, malware and vulnerability scanning, and included content edit hours. Premium and Enterprise add a web application firewall, intake system integration upkeep, and priority incident response.

Content edit hours cover real firm marketing work: new attorney or partner bios when hires happen, practice-area page updates, case-result publishing (when compliant), city-specific landing pages, and blog article publishing. Essential includes 2 hours per month, Premium 5, Enterprise 10, Custom scoped per contract.

Every plan also includes monthly reporting with uptime, page speed, security event log, backup verification, and a summary of what content and integration work happened. Everything traceable back to a ticket, not a "we did stuff" line item.

Yes. Professional services website hosting is included on every maintenance plan. We host on a LiteSpeed stack with Quic.Cloud CDN, dedicated PHP workers, and Redis object caching for WordPress-based firm sites. Webflow-hosted firm sites get theme performance management, custom code review, and Core Web Vitals monitoring inside the Webflow hosting layer.

Hosting includes staging environments for testing changes before pushing to production, database optimization, image WebP conversion, and cache purge automation on content updates. That means a partner bio update or case result publish does not require your team to think about hosting mechanics.

Professional services website hosting is billed inside the maintenance fee, not as a separate line item. That prevents the finger-pointing that happens when a hosting provider and a maintenance vendor blame each other during downtime.

Yes. Professional services WordPress maintenance covers the integration-heavy stack that firm marketing sites run: Clio, MyCase, PracticePanther, or Lawmatics intake integration, HubSpot or ActiveCampaign flow health, Calendly or TidyCal consult scheduling upkeep, review platform sync (Google Reviews, Avvo, Martindale, industry-specific), and CallRail or CallTrackingMetrics phone tracking.

Generic maintenance covers plugin patches and backups. Professional services WordPress maintenance covers those plus the specific plugin conflicts that show up when intake systems, review platforms, chat widgets, and analytics stack on a single firm site. Those conflicts silently break consult request tracking and cost firms dozens of attributable consults before anyone notices.

We also monitor headless WordPress + Next.js hybrids for firms with a large content operation. That is a specialty stack that needs someone who has debugged GraphQL and REST API endpoints side-by-side.

Uptime monitoring at 60-second intervals pages our on-call engineers before clients or prospects notice. Essential plans get best-effort response within 2 hours. Premium plans get a 30-minute response SLA. Enterprise gets a 15-minute response SLA. Custom plans get a dedicated on-call rotation with a 5-minute response SLA and monthly incident review.

Every incident gets a written post-incident report within 24 hours: what broke, root cause, what was restored, and what changed to prevent recurrence. Not a "we fixed it" email. A real report with logs, timestamps, and preventive action items.

Enterprise and Custom plans include an uptime SLA of 99.99 percent with service credits if we miss it. That is a maximum of 4 minutes 22 seconds of allowed downtime per month. Essential and Premium target 99.9 percent (about 43 minutes per month) as best-effort.

Yes. Every professional services website care plan includes content edit hours that cover attorney and partner bio updates, practice-area page refreshes, case-result publishing (where compliant with bar rules), new location pages when offices open, and blog article publishing. Essential includes 2 hours per month. Premium includes 5 hours with same-day turnaround on urgent requests. Enterprise includes 10 hours with a dedicated production coordinator.

Case-result publishing is delicate work for law firms because state bar rules restrict what firms can claim about prior results. We know the language patterns that stay compliant (past tense, no guarantees, no implied outcomes for future cases) and route content through your firm's compliance review before publishing.

Partner bio updates happen a few times a year at growing firms and are the most time-sensitive content update. A new partner who is not on the site yet loses attributable consult volume every day until the bio goes live.

Yes. Intake system upkeep sits at the center of every professional services website care plan because intake integration health is where firms silently lose consult tracking. We maintain Clio, MyCase, PracticePanther, and Lawmatics form embeds. HubSpot, ActiveCampaign, and Mailchimp automation flow health. Calendly, TidyCal, or your existing scheduling stack. And CallRail or CallTrackingMetrics phone tracking configuration.

Integration monitoring catches broken conversion events before they cost a month of consults. A single misconfigured Clio form can silently drop 20 to 40 percent of intake requests. Premium and Enterprise plans include monthly integration health checks. Enterprise adds quarterly attribution model audits.

Custom plans include full RevOps coordination for firms where marketing site changes need to sync with intake process, partner lead routing, and CRM automation.

Professional services website maintenance contracts run 6 months on Essential, Premium, and Enterprise plans. Custom plans run 12 months. After the initial term ends, the plan continues at the same monthly rate with 30 days' notice to cancel from either side. No renewal fees, no rate increases without written notice.

The 6-month term gives us runway to actually improve the site. Month 1 is onboarding, audit, and priority fixes. Month 2 is baseline metrics and content backlog planning. Months 3 through 6 are steady content, integration, and performance work. Shorter contracts turn maintenance into a churn game where nothing compounds.

If you leave, you keep your site, hosting migration files, content, integration configuration, and analytics history exactly as they stand. We do not hold anything hostage.

Yes. About 40 percent of our professional services website maintenance clients are on sites we did not originally build. Onboarding starts with a 2-week audit so we know the baseline before we take over. Audit covers hosting stack, theme health, plugin conflicts, intake system integration health, security posture, performance baseline, backup coverage, and analytics wiring.

Audit findings arrive as a written report with a prioritized fix list. You see exactly what shape the site is in before we touch anything. If the site needs more than the plan hours to reach a stable baseline, we scope a one-time onboarding project (usually $1,500 to $6,000) before the monthly plan starts.

The audit is not a sales trick to inflate onboarding scope. It is honest triage. About 60 percent of takeover sites need no onboarding project at all and go straight to the standard plan cycle.

Enterprise plans include an SLA-backed 99.99 percent uptime guarantee with service credits if we miss it. That is a maximum of about 4 minutes 22 seconds of downtime per month. Essential and Premium target 99.9 percent (about 43 minutes per month) as best-effort. Custom plans are scoped to your specific SLA needs.

Uptime is measured externally by StatusCake and Better Uptime, not by our internal monitoring. That prevents the self-graded scoreboard problem. You get read access to the external dashboards so you can verify uptime independently, month by month.

Service credits on Enterprise are 10 percent of monthly plan fee for every 30 minutes of downtime beyond SLA, capped at 100 percent of monthly plan fee. Credits post automatically to the next invoice without requiring you to ask.

Yes. Multi-office firms and portfolio holdcos fit the Enterprise or Custom tier. Enterprise at $499/mo covers up to 3 firm sites on shared infrastructure with pooled content edit hours. Custom scales to unlimited firm brands with per-brand SLAs and per-brand reporting.

Multi-brand plans use a shared engineering pool that knows every firm brand's stack, so a Clio integration issue on Firm A gets triaged by the same team that patched a HubSpot flow on Firm B last week. Institutional knowledge compounds instead of getting siloed by brand.

Reporting rolls up to a portfolio-level dashboard plus per-firm detail. You see total uptime, aggregate incident count, and portfolio-wide security posture in one view, without losing the firm-specific breakdown when a specific team needs it.

Yes. Premium and Enterprise professional services website care plans include annual compliance-audit workflows appropriate to the vertical. For law firms, that means state bar advertising rule review of any content changes we handle. For financial advisors, that means FINRA compliance workflow support. For CPAs, that means AICPA advertising rule alignment.

We handle GDPR-compliant cookie consent management (Cookiebot or OneTrust), CCPA compliance for firms with California client bases, and ADA compliance monitoring (WCAG 2.1 AA baseline) that professional services websites need to defend against ADA complaints.

Compliance work does not replace your firm's compliance program or general counsel review. It complements them. If your firm is preparing for a bar audit or FINRA examination, we coordinate with your compliance lead so the marketing site is not the weak link.