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Beauty + Skincare Marketing Hub

Beauty Marketing Agency
to Grow Repeat Buyers.

We run marketing for skincare, makeup, haircare, and fragrance brands from DTC startups through prestige retail lines. Shopify or WooCommerce builds, SEO, Meta and TikTok media, and Klaviyo lifecycle programs, all reporting against subscription LTV and blended cost per new customer. Not clicks, not impressions.

0
Beauty brands we run programs for
0
Avg AOV lift year one
$0
Median CAC after fixes
Beauty + Skincare marketing growth dashboard from Redefine Web.
Selected beauty + skincare operators we run programs for
Alira HealthDelicate DentalHighTop HealthLifeStanceNC DentalPeaceful Mind PsychologyPEL Rehabilitation MedicineSmile DesignVP DentalArmaninoBSHGovernment Legal ServicesMarmaladeMontegraOxford CapitalPaquin CarrollPCO BookkeepersPeak Accounting SolutionsRiverSaaSRosenbaumStanhope CapitalStella MarisTilghman BuildersToyotaUptimeWillentz
30+ brands under active retainer One strategist across every channel Tied to orders placed not clicks $599/mo starting price
Reviews across 5 platforms
Verified by people who actually paid us.
Trustpilot
4.7/5
★★★★★
25+ verified reviews
5.0/5
★★★★★
40+ verified reviews
GGoogle
5.0/5
★★★★★
5+ verified reviews
DDesignRush
4.9/5
★★★★★
29 verified reviews
gGoodFirms
5.0/5
★★★★★
20 verified reviews
Where revenue slips

Three problems
draining repeat rate and margin from every beauty brand.

These are the specific issues our first audit finds on most beauty + skincare sites. Any of them familiar?

Beauty + Skincare pain point 1 illustration matching the card headline below.
Problem 1

You don't rank for the ingredient and concern queries buyers search.

"Vitamin C serum", "hyaluronic acid", "dark spots" are searched millions of times a month by your future buyer. Legacy brands and Sephora own page 1. Your PDPs are page 4.

Beauty + Skincare pain point 2 illustration matching the card headline below.
Problem 2

First-order buyers vanish. Your repeat rate sits under 20 percent.

No post-purchase education, no replenishment reminder at day 45, no bundle upsell for the missing routine step. Every acquisition is a one-and-done. LTV never compounds.

Beauty + Skincare pain point 3 illustration matching the card headline below.
Problem 3

Meta reports strong return on ad spend. Real customer LTV tells a different story.

Meta reports 3.5x ROAS. Post-purchase surveys show 60 percent of "Meta buyers" heard about you on TikTok. Ad spend gets credit that belongs to organic + creator seed. LTV cohorts do not add up.

What we do for beauty + skincare practices

Four services.
One accountable team.

Each pillar is a full program. Run separately or bundled into one retainer with a single skincare strategist. All measured against subscription LTV and orders placed, not vanity metrics.

How we run beauty + skincare accounts

Four stages.
Every step tied to booked outcomes.

Same rhythm on every brand. Audit before we spend a dollar. Position before we launch an asset. Build against the offer. Scale against orders placed and LTV, not blended ROAS.

01Week 1

Diagnose the funnel

Site, Shopify, ad accounts, email flows, and post-purchase surveys. Channel-by-channel teardown against orders placed and LTV per cohort.

3 fixes ready to apply
02Weeks 2 to 4

Sharpen the offer

Nail the hero SKU mix, subscription posture, and target buyer. Every PDP, ad, and email built off one positioning brief.

SKU mix + offer locked
03Weeks 4 to 12

Build the assets

Launch the storefront, PDPs, funnels, and Shopify-linked tracking. Weekly written notes, nothing stalled in draft.

Assets live, fully owned
04Month 3 onward

Compound the growth

Compound paid, SEO, retention, and creator wins. Weekly review tied to orders placed and LTV per cohort, not clicks.

Orders + LTV tracking live
// What is included

What you actually get from our beauty + skincare marketing.

Fixed scope. Fixed timeline. Fixed outcomes. Each phase below has a defined deliverable, a written sign-off, and a date on the calendar.

Beauty + Skincare marketing phase 01 · Discovery · multi-channel audit + CRM baseline + written 30-page report + top 3 revenue-moving fixes locked

Full brand audit + CRM baseline in week one.

Week one. Site + ad accounts + review flow + email flow all audited against conversion revenue. Written 30-page report with the top 3 revenue-moving fixes signed off by owner + ops lead before we spend a dollar.

Phase duration
1 week
Sign-off
Top 3 fixes locked
// Deliverables
  • Multi-channel audit
    Google Ads + Meta + SEO + email + review flow all scored against conversion revenue impact.
  • CRM baseline pulled
    CRM + attribution + LTV data captured as day-one baseline.
  • Written 30-page audit
    Every finding, every prioritized fix, every revenue projection in writing.
  • Top 3 revenue fixes locked
    What we do first is signed off, not sprung on you.
Beauty + Skincare marketing phase 02 · Strategy · quarterly channel roadmap with revenue projection + priority service profitability sort + budget allocation per channel

12-month roadmap tied to service profitability.

Weeks two through three. 12-month quarterly roadmap sized against priority service profitability. Higher-margin services get prioritized. Every quarter has a written revenue projection so you know what should hit the pipeline.

Phase duration
2 weeks
Output
Quarterly roadmap + rev proj
// Deliverables
  • Quarterly channel roadmap
    Q1-Q4 planned by campaign, cluster, content piece. Every quarter has explicit sign-off gate.
  • Priority service profitability sort
    Highest-margin services first. Category expansion layered as base load.
  • Written revenue projection per quarter
    Q1, Q2, Q3, Q4 targets sized against real market data + capacity.
  • Budget scoping per channel
    How much goes to Ads, SEO, content, email each month. Adjusted quarterly.
Beauty + Skincare marketing phase 03 · Execution · multi-channel dashboard: Google Ads + Meta + SEO + email + retention flows all tagged same accountable strategist

Every channel running under one named strategist.

Ongoing month 1+. Google Ads + Meta + Local SEO + review flow + content + email + retention flows all executed by a single accountable strategist. No handoffs between agencies. No cross-team blame. One number to call.

Cadence
Monthly execution rhythm
Team
One accountable strategist
// Deliverables
  • Google Ads + Meta
    Every paid channel run by the same strategist. Attribution built once, not fought over.
  • Local SEO + GBP + citations + schema
    Organic + local + review flow + citations all coordinated as one program.
  • Content + service pages
    Monthly editorial calendar tied to keyword priority + service page conversion gains.
  • Retention flows
    Winback sequences, post-conversion review requests, follow-up all wired to your CRM.
Beauty + Skincare marketing phase 04 · Optimization · weekly A/B test results across channels tied to CRM-verified conversion, written notes log

Weekly testing tied to CRM-verified conversions.

Every week. Cross-channel testing tied to CRM-verified conversions. Ad copy, landing page CVR, keyword targeting, review request timing, retention cadence - every test measured against the number that pays your bills.

Cadence
Weekly test cycles
Attribution
CRM-verified - not clicks
// Deliverables
  • Cross-channel attribution
    Every conversion tagged to the click, keyword, or retention trigger that drove it.
  • Weekly written test notes
    What we tested last week, what won, what shipped this week.
  • Landing page + conversion-flow CVR iteration
    A/B tests on hero, offer, form - measured against conversions, not form fills.
  • Budget shifting between channels
    If SEO is compounding faster than PPC, budget moves. Every shift signed off in the monthly report.
Beauty + Skincare marketing phase 05 · Growth · quarterly revenue attribution report + next-quarter budget allocation with owner + ops lead sign-off

Quarterly scale reviews tied to real revenue.

Every 90 days. Quarterly review with the owner + ops lead showing what conversions drove, what closed revenue looks like, what next-quarter budget should be. Scale decisions grounded in your CRM + capacity, not agency spend targets.

Cadence
Quarterly scale review
Metric
Revenue + capacity
// Deliverables
  • Quarterly revenue attribution
    This quarter: conversions by channel, revenue from marketing, cost per conversion - all CRM-verified.
  • Scale-to-capacity model
    Ad spend + content velocity sized against your capacity + throughput.
  • Next-quarter budget locked
    Explicit sign-off on next quarter allocation across channels.
  • Year-over-year growth report
    12-month rolling report showing revenue growth, CAC trend, LTV trend.
The 12-month math

See what our 3 free fixes could earn back.

Slide in your store numbers. Assumes a 20% relative conversion improvement, which is what our first audit typically finds on non-optimized DTC sites.

18,000
500200K
$68
$10$500
2.4%
0.5%5%
What switching earns you
Right now
$29,376
With our 3 free fixes
$35,251
Extra per month
+$5,875/month
Over 12 months, that's +$70,502 back in your practice.
Directional numbers based on a 20% conversion improvement. A skincare strategist walks through your actual funnel on the 30-minute audit.
FAQ

Frequently
asked.

If your question is not here, book a 30-minute call. A skincare strategist answers directly on the call.

What does a beauty marketing agency actually do?

A beauty marketing agency runs the full acquisition, retention, and content stack for skincare, makeup, haircare, and fragrance brands: Meta, TikTok, TikTok Shop, Google Shopping, Amazon, Klaviyo lifecycle, SEO, storefront design, and creator affiliate. At Redefine Web every beauty marketing agency account runs under one roadmap tied to subscription LTV and blended CAC, not clicks or impressions.

A skincare strategist who has operated beauty DTC brands directly runs your program. You get one weekly written report tied to CM3 profit per new customer, blended CAC across all paid channels, and repeat rate on the subscription base. Every account has a 90-day scoreboard: net-new subscribers, repeat rate, and blended contribution margin.

How much does a beauty marketing agency cost per month?

Managed beauty marketing agency retainers at Redefine Web run $999 to $6,500 per month depending on channel mix and ad spend under management. Storefront rebuilds are quoted separately as fixed-price projects starting at $1,500.

Early-stage skincare brands under $500K annual revenue usually start on the entry tier at $999 per month covering Meta plus Klaviyo. Growing brands between $500K and $5M sit at $2,500 to $4,000 per month with TikTok, Google Shopping, and Amazon layered on. Scaling brands above $5M land at $4,000 to $6,500 per month with full-stack coverage. Ad spend goes straight to Meta, TikTok, Google, and Amazon and is not part of the retainer.

What does a skincare marketing agency measure to prove work is working?

A skincare marketing agency should measure subscription LTV, blended CAC, and repeat rate, not headline ROAS. Headline ROAS is a bad number when subscription cancels get excluded and returns get netted out later.

At Redefine Web every beauty account reports against subscription CM3 (contribution margin after platform fees, COGS, shipping, and returns), blended CAC across Meta, TikTok, Google, and Amazon, and 30/60/90-day repeat rate on the subscription base. Meta and TikTok get fed with margin-adjusted conversion values through CAPI so the platforms bid toward customers who actually stick, not one-time buyers who cancel after the trial box.

How fast does beauty marketing produce revenue movement?

Meta and TikTok adjustments produce measurable blended CAC movement inside 21 days. Klaviyo routine flow rebuilds produce repeat-purchase gains inside 45 to 60 days. SEO on ingredient, comparison, and routine keywords takes 90 to 180 days to move meaningful organic traffic. Amazon PPC produces first-order movement in 7 to 14 days on established ASINs and 30 to 45 days on new launches.

Every retainer opens with a 90-day plan and a 30-60-90 milestone tracker. Marketing leadership sees what should have launched by when and which channel is driving the gain.

How does beauty brand marketing handle TikTok Shop and creator affiliates?

TikTok Shop management, creator affiliate onboarding, spark ads, and TikTok Shop-native content production are a growing piece of every beauty brand marketing retainer. TikTok Shop reports against blended CAC alongside Meta and Google, not siloed.

Creator affiliate onboarding runs at 15 to 40 new creators per month depending on tier, weighted toward mid-tier (50K to 500K follower) creators who ship more sales per dollar than mega-influencers. Sample fulfillment, creator brief templates, spark ad code capture, and monthly performance reviews are included. Top-performing creators get promoted to whitelist ads where their handle runs paid budget behind their organic content.

Does the beauty marketing agency handle Klaviyo lifecycle and email?

Yes. Klaviyo lifecycle rebuilds are included on every beauty marketing agency retainer above the entry tier. Standard flows include welcome, browse abandon, cart abandon, post-purchase (routine builder education, cross-sell to complementary SKUs), replenishment reminder tuned to product usage cadence, subscription save flows, and reactivation.

Klaviyo replaces headline ROAS with contribution profit per email as the reporting metric. Postscript or Attentive handles SMS with the same lifecycle logic. Most beauty brands see repeat rate climb 15 to 30 percent inside 60 days of a full Klaviyo rebuild.

Do you integrate with Shopify Plus, Recharge, and the beauty tech stack?

Yes. We work Shopify 2.0, Shopify Plus, Recharge, Skio, and Stay Ai on subscriptions. Klaviyo, Postscript, and Attentive on messaging. Yotpo, Junip, and Okendo on reviews. Amazon Seller Central and Amazon Vendor Central on marketplace. TikTok Shop Seller Center on TikTok.

Read-only access to whichever stack you run is enough to start. Once revenue-per-cohort data is flowing, the platforms bid toward customers who reorder inside 60 days, not first-time buyers who cancel their subscription. If you already run headless (Nacelle, Hydrogen), we work the storefront layer through the same reporting.

Do you handle new-product launches and limited drops?

Yes. Product launches and limited drops run on a dedicated playbook. Pre-launch waitlist SMS through Postscript or Attentive. Seed content dropped to 50 to 150 creators 30 days before launch. Day-of paid media through Meta, TikTok, and TikTok Shop with retargeting to waitlist and repeat customers.

Drop-hour Klaviyo flow with product usage education, hero SKU, and complementary cross-sell. Post-drop replenishment sequence tuned to the product's real usage cadence. Every launch runs on a launch scorecard reviewed 24 hours, 7 days, and 30 days after go-live. Slow launches trigger a targeted follow-up playbook, not a panic price cut.

How does cosmetics marketing handle Amazon Seller Central alongside DTC?

Cosmetics marketing on Amazon runs a coordinated plan with DTC, not against it. Amazon PPC, Amazon SEO on the product listing, Amazon DSP retargeting, and A+ Content live inside the same reporting as Meta and Google. The rule is simple: never bid on your own brand keyword on Amazon PPC if organic already owns position 1 for the same term. Every dollar there is wasted.

The pricing floor between Amazon and DTC gets set on a shared calendar so promotions do not undercut subscription base. Most beauty brands with both channels running properly see Amazon carry 25 to 45 percent of net-new customer revenue while DTC carries the subscription base and repeat purchase.

How many beauty brand marketing clients do you take per category?

We do not take two direct-competition brands in the same beauty subcategory. A retinol serum brand does not sit alongside another retinol serum brand. A men's beard grooming brand does not sit alongside another men's beard grooming brand. This protects your creator overlap, your Meta audience overlap, and your Amazon PPC bid position from us cannibalizing our own accounts.

Category exclusivity is written into the retainer. It expires 90 days after your account offboards. Nobody games it. Adjacent categories (skincare and haircare, makeup and fragrance) coexist on our book because their creators, keywords, and audiences do not overlap.

Do you work with beauty brands outside the United States?

We focus almost exclusively on U.S. beauty brands. FDA cosmetics rules, buyer search behavior, and shipping economics differ enough that non-U.S. work usually needs local operators. Within the U.S., we work every state and every skin-tone-inclusive positioning.

Canada is possible if the brand already has a Canadian entity, GST/HST registration, and cross-border shipping infrastructure. UK and EU work requires local VAT registration and often a local Amazon Seller Central entity we do not run. If you are planning international expansion, we can build the U.S. base while your ops team handles the market entry.

Do you own the beauty marketing accounts and data?

You do. Every Meta, TikTok, Google, and Amazon account is built in your brand name with your logins. GA4, Klaviyo, Shopify admin, and every tracking pixel are in your name. Redefine Web has agency access, not ownership. If you leave, you leave with everything: creative files, audience files, keyword lists, negative keyword lists, Klaviyo flows, and current campaign structures.

This is written into the retainer. It costs us nothing to keep this rule, and it stops the single biggest fight in the agency business: who owns the account when the relationship ends.

Get started

Book a free 30-minute
Beauty + Skincare marketing audit.

A beauty strategist runs the call. You leave with three specific growth fixes you can apply with or without us. Written recap hits your inbox the next business day.

Working session, not a pitch
Straight to the fixes
Written recap in 1 business day
Primary path

Book your free beauty + skincare audit.

Drop your email. A skincare strategist reviews your storefront and books the 30-minute audit within one business day.

  • This field is for validation purposes and should be left unchanged.
Free for practices doing $250K+ annual production. We respond within 4 business hours.
Avg. audit-to-fix time
14 days
Beauty brand accounts audited
180+
Median cost per new customer after fixes
$28